Director of Program Management

Full job description
Company With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop – from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials – and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just-in-time” or “just-in-sequence. thyssenkrupp Aerospace is a subsidiary of the internationally operating thyssenkrupp Group. We focus on supplying aerospace raw materials and finished part logistics to the world’s leading aerospace companies and their supply chains. Operating from 35 service centers in 15 countries throughout the Americas, Europe and Asia Pacific enables us to aggregate demand across a single supply chain on behalf of the world’s leading OEM’s, while at the same time providing a truly responsive local service to meet the needs of individual subcontractors anywhere in the world.
Your responsibilities
Job Summary
Directs and implements projects and program plans at all levels across functional areas and contracts. Prioritizes opportunities to maximize efficiency, improve profitability, provide impeccable customer service, through continuous improvements initiatives while minimizing risks of doing business.
Job Description
Key Accountabilities:

Serves as key customer point of contact for companywide programs
Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners, vendors, and direct reports.
Develops and executes project and process plans, implements policies and procedures, and achieves operational goals.
Seeks critical customer feedback; resolves problems; manages customer expectations and communications to reduce risk to the company; regularly communicates with mid and upper-level management within customer organizations; creates and maintains business relationships to help gain follow-on business.
Understands contractual obligations and communicates contract requirements to other organizations inside and outside the company: monitors program, customer and delivery performance compared to contract scope, and raises concerns to management; reviews purchase order terms and acceptance; administers production to contract requirements.
Expert of Commercial agreements in place and thereby a key focal to help identify gaps between current agreements and actual conditions. Escalates gaps and facilitates activities to help define opportunities for commercial alignment.
Responsible for managing the CCN (contract change notice) process for new initiatives/ contract addendums into the commercial agreements in place
Coordinates the ongoing operational requirements and coordinates the support of this plan with other departments as needed.
Ensures documentation, training and support are available to support customers.
Helps conduct root cause analysis and appropriate corrective actions as needed.
Monitors program performance to budget; tracks estimate, material cost, and labor input costs for monthly reporting in conjunction with Finance
Helps create schedules on complex multi-year production programs; monitors program performance to schedule; provides guidance to internal team members to improve schedules; maintains action item lists and due dates in support of schedule goals; aggressively manages program teams to meet customer and internal schedule commitments; proactively proposes decisions that avoid risk.
Coordinates business proposals with the Business Development team on additions/modifications to existing products and services; helps to generate convincing, data-driven business proposals that ensure profitability and minimize risk.
Composes monthly program review materials to summarize and communicate activity and performance of assigned products.
Monitor capacity model for all areas of manufacturing and provide strategic feedback to operations manager on capacity issues.
Be a change agent for systems, process improvements and digitalization efforts
Provides strong leadership to assigned teams; utilizes motivational techniques to influence and provide clear direction; obtains additional resources when required.
Meets tkMNA Employee Attributes / Competencies
The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Qualifications:

Minimum Requirements:

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Bachelor's degree in business administration or related field.
Program Management (PMP) certification preferred.
Demonstrated track record of facilitating groups to achieve goals.
Demonstrated results with change management.
Excellent verbal and written communication, presentation, and analytical skills.
Sound interpersonal skills with the proven ability to motivate, influence and inspire a large team
Willingness to travel as needed
This position requires access to export-controlled technical data or technology. Employment is contingent upon thyssenkrupp’s ability to obtain any required export authorization from the appropriate government agency or agencies. When export authorization is necessary, the length of time to obtain the authorization by the government is outside of the Company’s control.
Job Compensation
Pay range: $155,240.80 - $1+4,051.00/year

Benefits Overview
We offer competitive company benefits to eligible positions, such as:

Medical, Dental, Vision Insurance
Life Insurance and Disability
Voluntary Wellness Programs
401(k) and RRSP programs with Company Match
Paid Vacation and Holidays
Tuition Reimbursement
And more!
Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer
This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.


TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.


TK does not:


1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2. Request payment of any kind from prospective jobseekers or candidates for employment;
3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4. Send checks to job seekers; or
5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE:


1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3. Anyone making an employment offer in return for money is not authorized by TK; and
4. TK reserves the right to take legal action, including criminal action, against such individuals/entities.


TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK.


If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.


We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.

United States
Washington
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