Job Description
Job description:
Charger logistics is a world class asset-based carrier, Charger Logistics specializes in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are seeking a well-rounded individual able to work in a fast-paced environment to join the operations team at the company’s office in Brampton, ON.
Responsibilities:
Serve as the primary point of contact for customers, coordinating inbound and outbound freight to meet daily priorities and weekly transportation targets while ensuring a high level of service.
Build and maintain strong relationships with customers, brokers, and carriers to proactively address service risks, resolve issues, and ensure timely, transparent communication.
Analyze lane data, on-time performance and costs to effectively negotiate rates with customers and third-party carriers to ensure profitability and customer satisfaction
Communicate with customers, brokers, and carriers to resolve discrepancies related to pricing, service levels, delivery schedules, and documentation.
Direct and organize logistics activities such as obtaining shipment rates, negotiating with logistics service providers, selecting 3PL partners, tracking and expediting shipments, and solving any discrepancy of quality, quantity, and schedule.
Verify and troubleshoot any issues in shipping or customs documentation including, but not limited to, PODs, BOL and carrier confirmation.
Proactively communicate service risks to customers to provide proper resolution
Requirements:
Minimum 2 years of experience in trucking industry and/or dispatch experience.
Educational background in Supply Chain Management (or other relevant area such as Business)
Dedicated experience providing customer service in a similar work environment
Demonstrated ability to actively manage multiple, concurrent projects, including time-sensitive shipments.
Knowledge and hands-on experience with freight bidding and rate negotiation processes.
Knowledge of the transportation industry and North American geography are considered assets.
Positive attitude with good people skills.
Good command of MS Office (Excel and Word) with an ability to quickly learn new software.
Benefits:
Competitive Salary
Healthcare Benefit Package
Career Growth
Job Type: Full-time
Work Location: In person
Work Location: In person
Pay: $50,000.00-$65,000.00 per year
Work Location: In person
Charger logistics is a world class asset-based carrier, Charger Logistics specializes in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are seeking a well-rounded individual able to work in a fast-paced environment to join the operations team at the company’s office in Brampton, ON.
Responsibilities:
Serve as the primary point of contact for customers, coordinating inbound and outbound freight to meet daily priorities and weekly transportation targets while ensuring a high level of service.
Build and maintain strong relationships with customers, brokers, and carriers to proactively address service risks, resolve issues, and ensure timely, transparent communication.
Analyze lane data, on-time performance and costs to effectively negotiate rates with customers and third-party carriers to ensure profitability and customer satisfaction
Communicate with customers, brokers, and carriers to resolve discrepancies related to pricing, service levels, delivery schedules, and documentation.
Direct and organize logistics activities such as obtaining shipment rates, negotiating with logistics service providers, selecting 3PL partners, tracking and expediting shipments, and solving any discrepancy of quality, quantity, and schedule.
Verify and troubleshoot any issues in shipping or customs documentation including, but not limited to, PODs, BOL and carrier confirmation.
Proactively communicate service risks to customers to provide proper resolution
Requirements:
Minimum 2 years of experience in trucking industry and/or dispatch experience.
Educational background in Supply Chain Management (or other relevant area such as Business)
Dedicated experience providing customer service in a similar work environment
Demonstrated ability to actively manage multiple, concurrent projects, including time-sensitive shipments.
Knowledge and hands-on experience with freight bidding and rate negotiation processes.
Knowledge of the transportation industry and North American geography are considered assets.
Positive attitude with good people skills.
Good command of MS Office (Excel and Word) with an ability to quickly learn new software.
Benefits:
Competitive Salary
Healthcare Benefit Package
Career Growth
Job Type: Full-time
Work Location: In person
Work Location: In person
Pay: $50,000.00-$65,000.00 per year
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Dispatch/CSR position is now open for candidates interested in the Customer Care sector. This role in Brampton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.