Job Description
Job Title: Customer Service Representative, English and Dutch
Location: Remote – Anywhere in Canada
Pay Rate: $32/hour
Schedule: Monday to Friday, from 00:00 a.m. to 08:00 a.m. PST
Responsibilities
Answer customer inquiries via phone, email, and chat in a professional and courteous manner.
Address and resolve customer complaints and issues in a timely manner.
Assist clients and customers with account-related inquiries and issues.
Provide accurate information about services and company policies to customers.
Document all customer interactions and maintain accurate customer records.
What you bring
High school diploma or equivalent (Associate or Bachelor’s degree is an asset).
Excellent verbal and written communication skills.
Fluent in English and Dutch.
Strong problem-solving and analytical abilities.
Proficient with Microsoft Office and customer service software.
What’s in it for you?
Paid training to set you up for success.
100% remote – work from anywhere in Canada.
Safe and supportive work environment.
Competitive hourly rate.
If this sounds like the opportunity you’ve been looking for, click Apply Now and a recruiter will be in touch to discuss this exciting role. We look forward to connecting with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
💡 Quick Summary
Seeking a career-building opportunity? The Dutch Bilingual CSR position is now open for candidates interested in the Customer Care sector. This role in Vancouver offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.