Job Description
Full job description
At Tennis Australia, we’re creating a more playful world through tennis – for everyone.
From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court.
We’re a team of imaginative and passionate people who believe in the power of sport to make a difference. If you're ready to help us serve up real impact, we’d love to hear from you.
We’re committed to reflecting the communities we work and play in. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disability, and people from culturally diverse backgrounds.
About the role
We are looking for an Ecommerce Manager to join our Revenue team on a 12-month fixed-term basis. You will be accountable for accelerating the performance of the Australian Open online store, including day-to day management and driving innovation to deliver revenue growth and best-in-class digital customer experience.
In this role you will be responsible for:
Owning the end-to-end management of the AO online store, including site merchandising, content, and overall look and feel
Leading product strategy and buying, curating collections to maximise commercial outcomes
Developing and executing digital marketing campaigns across SEO, SEM, EDM, and social to drive traffic and conversion
Driving growth initiatives, including Marketplace, click & collect, and new revenue opportunities
Using data and insights to optimise performance, including reporting, KPIs, and continuous improvement
Overseeing ecommerce operations and P&L, including platform functionality, fulfilment, and financial performance
About you
To be successful in this role you will:
Proven experience leading and scaling ecommerce platforms, ideally in a fast-paced retail or direct-to-consumer environment
Strong commercial acumen, with experience managing P&L and using financial insights to inform decision-making
Expertise in digital marketing across social, SEO, SEM, and EDM/lifecycle campaigns
Hands-on experience with Shopify (or similar platforms), with a solid understanding of backend functionality
Demonstrated success in commercialising digital channels to drive direct-to-consumer revenue growth
Excellent communication and stakeholder management skills, with the ability to build strong cross-functional relationships
Hold (or be willing to obtain) a current Police Check and Working with Children Check
Preparedness to be flexible in regard to working hours and arrangements relating to work associated with Tennis Australia
What’s to love?
Career development with a range of formal education and on the job training opportunities
Monthly health & wellbeing activities with access to CorePlus Pilates
Onsite gym, tennis facilities & free onsite car parking
Salary packaging & a range of discounts from our sponsorship partners
To Apply
If you think you’re up to the challenge, we’d love to hear from you! Please submit your resume and cover letter via our online application system. Please note, only applications submitted through our system will be considered.
If you need assistance or adjustments to fully participate in the application process, please contact
[email protected]
.
Applications close the 21st of April; however we will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate.
Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.
We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.
Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen.
We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on
LinkedIn
to stay up to date on the latest news and opportunities.
At Tennis Australia, we’re creating a more playful world through tennis – for everyone.
From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court.
We’re a team of imaginative and passionate people who believe in the power of sport to make a difference. If you're ready to help us serve up real impact, we’d love to hear from you.
We’re committed to reflecting the communities we work and play in. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disability, and people from culturally diverse backgrounds.
About the role
We are looking for an Ecommerce Manager to join our Revenue team on a 12-month fixed-term basis. You will be accountable for accelerating the performance of the Australian Open online store, including day-to day management and driving innovation to deliver revenue growth and best-in-class digital customer experience.
In this role you will be responsible for:
Owning the end-to-end management of the AO online store, including site merchandising, content, and overall look and feel
Leading product strategy and buying, curating collections to maximise commercial outcomes
Developing and executing digital marketing campaigns across SEO, SEM, EDM, and social to drive traffic and conversion
Driving growth initiatives, including Marketplace, click & collect, and new revenue opportunities
Using data and insights to optimise performance, including reporting, KPIs, and continuous improvement
Overseeing ecommerce operations and P&L, including platform functionality, fulfilment, and financial performance
About you
To be successful in this role you will:
Proven experience leading and scaling ecommerce platforms, ideally in a fast-paced retail or direct-to-consumer environment
Strong commercial acumen, with experience managing P&L and using financial insights to inform decision-making
Expertise in digital marketing across social, SEO, SEM, and EDM/lifecycle campaigns
Hands-on experience with Shopify (or similar platforms), with a solid understanding of backend functionality
Demonstrated success in commercialising digital channels to drive direct-to-consumer revenue growth
Excellent communication and stakeholder management skills, with the ability to build strong cross-functional relationships
Hold (or be willing to obtain) a current Police Check and Working with Children Check
Preparedness to be flexible in regard to working hours and arrangements relating to work associated with Tennis Australia
What’s to love?
Career development with a range of formal education and on the job training opportunities
Monthly health & wellbeing activities with access to CorePlus Pilates
Onsite gym, tennis facilities & free onsite car parking
Salary packaging & a range of discounts from our sponsorship partners
To Apply
If you think you’re up to the challenge, we’d love to hear from you! Please submit your resume and cover letter via our online application system. Please note, only applications submitted through our system will be considered.
If you need assistance or adjustments to fully participate in the application process, please contact
[email protected]
.
Applications close the 21st of April; however we will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate.
Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.
We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.
Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen.
We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on
to stay up to date on the latest news and opportunities.
💡 Quick Summary
Seeking a career-building opportunity? The Ecommerce Manager position is now open for candidates interested in the Retail & Wholesale sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Retail & Wholesale is a plus.
