Job Description
Job details
Pay
$75,000–$80,000 a year
Job type
Full-time
Location
Richmond, BC
Benefits
Pulled from the full job description
Dental care
Employee assistance program
Full job description
Employee Relations Advisor
Our Employee Care Advisor (ECA) is responsible for ensuring that our front-line staff are being supported in a manner that is consistent with Paladin’s expectations. This is primarily achieved through collaborating with Paladin’s management and supervisory teams to ensure fair and productive approaches are taken with the support, coaching, and development of our people. The ECA will also compile, analyze, and deliver purposeful metrics to our branch leads, as to assist them in driving effective change to achieve Paladin’s business goals.
Responsibilities
Conduct in-person site visits at airport checkpoints or over the phone interviews to solicit feedback from employees for further improvement in working conditions
Provide guidance to employees regarding career development within the company whether through submissions to the Career Coach or during site visits
Conduct investigations in coordination with shop stewards and union representatives
Act as the first point of contact for Managers to advise them on Labor Relations issues and interpreting collective agreements
Distribute communications from corporate departments from within Paladin to employees
Advertise internal promotional opportunities in coordination with unions
Support information sharing with Paladin’s Diversity, Equity and Inclusion Committee where applicable
Answer day-to-day HR inquires and questions for Paladin employees and liaise with interdepartmental leads to ensure employee concerns are dealt with in a timely and appropriate manner
Be the point of contact for employees on matters pertaining to Employee Assistance Program (EAP) and create communications that increase the uptake and utilization of our industry leading extended benefits program (medical and dental)
Conduct exit interviews and provide data and recommendations to the Senior Director of People & Culture and other operational leaders on how our proposed screening services program can be improved through adjustments to Paladin-owned training and management practices
Design and develop HR metrics and reports in support of department and company strategy and objectives
Research and consult with external sources to forecast and plan for changes and trends that may affect our business policies and practices
Conduct focus group surveys, compile data and comprise reportable metrics for the executive team
Other duties as required to assist with operational needs
Qualifications
Bachelor's degree in Human Resources or related field
Minimum of three (3) years experience as an HR Advisor or Generalist in a unionized environment, preferably in the aviation or security industries
Ability to acquire Transportation Security Clearance (TSC) and eligibility for Federal Security Clearance
Comprehensive knowledge of Employment Standards and Human Rights legislation
Experience interpreting and applying principles of collective agreements
Ability to communicate effectively with others, build strong working relationships, facilitate group discussions, and interact with people at all levels of the organization with tact, diplomacy, and in a professional manner
Effective organizational, problem-solving, planning, and analytical skills; demonstrated use of sound judgment and reliable decision making
Strong computer proficiency, specifically in Microsoft Office Suite
CPHR designation would be considered an asset
Fluency in French is an asset
Salary: $75,000 - $80,000
Work Location: This position is based at the Vancouver International Airport (YVR).
Pay
$75,000–$80,000 a year
Job type
Full-time
Location
Richmond, BC
Benefits
Pulled from the full job description
Dental care
Employee assistance program
Full job description
Employee Relations Advisor
Our Employee Care Advisor (ECA) is responsible for ensuring that our front-line staff are being supported in a manner that is consistent with Paladin’s expectations. This is primarily achieved through collaborating with Paladin’s management and supervisory teams to ensure fair and productive approaches are taken with the support, coaching, and development of our people. The ECA will also compile, analyze, and deliver purposeful metrics to our branch leads, as to assist them in driving effective change to achieve Paladin’s business goals.
Responsibilities
Conduct in-person site visits at airport checkpoints or over the phone interviews to solicit feedback from employees for further improvement in working conditions
Provide guidance to employees regarding career development within the company whether through submissions to the Career Coach or during site visits
Conduct investigations in coordination with shop stewards and union representatives
Act as the first point of contact for Managers to advise them on Labor Relations issues and interpreting collective agreements
Distribute communications from corporate departments from within Paladin to employees
Advertise internal promotional opportunities in coordination with unions
Support information sharing with Paladin’s Diversity, Equity and Inclusion Committee where applicable
Answer day-to-day HR inquires and questions for Paladin employees and liaise with interdepartmental leads to ensure employee concerns are dealt with in a timely and appropriate manner
Be the point of contact for employees on matters pertaining to Employee Assistance Program (EAP) and create communications that increase the uptake and utilization of our industry leading extended benefits program (medical and dental)
Conduct exit interviews and provide data and recommendations to the Senior Director of People & Culture and other operational leaders on how our proposed screening services program can be improved through adjustments to Paladin-owned training and management practices
Design and develop HR metrics and reports in support of department and company strategy and objectives
Research and consult with external sources to forecast and plan for changes and trends that may affect our business policies and practices
Conduct focus group surveys, compile data and comprise reportable metrics for the executive team
Other duties as required to assist with operational needs
Qualifications
Bachelor's degree in Human Resources or related field
Minimum of three (3) years experience as an HR Advisor or Generalist in a unionized environment, preferably in the aviation or security industries
Ability to acquire Transportation Security Clearance (TSC) and eligibility for Federal Security Clearance
Comprehensive knowledge of Employment Standards and Human Rights legislation
Experience interpreting and applying principles of collective agreements
Ability to communicate effectively with others, build strong working relationships, facilitate group discussions, and interact with people at all levels of the organization with tact, diplomacy, and in a professional manner
Effective organizational, problem-solving, planning, and analytical skills; demonstrated use of sound judgment and reliable decision making
Strong computer proficiency, specifically in Microsoft Office Suite
CPHR designation would be considered an asset
Fluency in French is an asset
Salary: $75,000 - $80,000
Work Location: This position is based at the Vancouver International Airport (YVR).
💡 Quick Summary
Seeking a career-building opportunity? The Employee Relations Advisor position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Richmond Hill offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
