Employee Service Specialist

💰 ₹18,000 - ₹28,800 (Est.) 📍 Saint-Laurent 🏠 Remote / WFH

Job Description

Actalent is hiring an Employee Service Specialist for a permanent role in our Montreal engineering center.

The Employee Service Specialist (ESS) is responsible for ensuring Actalent's employees and consultants throughout Canada receive exceptional service in all areas of requests including payroll, benefits, PTO, and general employment questions. The ESS is the main point of contact for employees, serving as the primary liaison with them back to Actalent's onboarding, payroll, human resources, internal partners, and corporate benefits teams.

This position offers remote / work-from-home flexibility (1 day per week remote).

Requirements and Qualifications:

Bachelor's degree in relative field (human resources, business admin, ect.) preferred
Minimum 3 years of experience in an employee service or HR related position.
Prior experience involving benefits administration, payroll and onboarding and internal employee and/or contractor support is preferred.
Ability to communication effectively and provide proper follow-up to both consultants and management.
Ability to work and partner with management and executive stakeholders.
High-level ability to organize, problem-solve and prioritize multiple tasks and inquiries required.
Proficient with MS Office suite of tools.
Bilingual - English and French.
About Actalent:

Actalent (formerly EASi LLC - founded in 1981) is one of the fastest-growing global leaders providing critical services in engineering and sciences. By adapting to the constantly evolving needs of our customers, we have built specialized expertise and a multidisciplinary perspective — leveraging cutting-edge technology and processes — to constantly improve and deliver innovation. Headquartered in Hanover, Maryland, Actalent serves more than 4,500 clients in the U.S., Canada, Asia Pacific and Europe with 5,000 permanent employees and 27,500 engineering and sciences consultants.

Description de l'emploi:

Actalent embauche un spécialiste du service aux employés pour un poste permanent à son centre d'ingénierie de Montréal. Le spécialiste du service aux employés (SSÉ) est chargé de veiller à ce que les employés et les consultants d'Actalent partout au Canada reçoivent un service exceptionnel pour toutes les demandes, y compris la paie, les avantages sociaux, les congés payés et les questions générales liées à l'emploi. Le SSE est le principal point de contact pour les employés et assure la liaison principale avec les équipes d'intégration, de paie, de ressources humaines, de partenaires internes et d'avantages sociaux d'Actalent.

Ce poste offre une flexibilité de travail à distance / à domicile (1 jour par semaine à distance initialement pendant la formation).

Exigences et qualifications:

Baccalauréat dans un domaine connexe (ressources humaines, administration des affaires, etc.) souhaité.
Au moins 3 ans d’expérience dans un poste lié aux services aux employés ou aux RH.
Une expérience préalable dans la gestion des avantages sociaux, la paie et l’intégration, ainsi que dans le soutien aux employés internes et/ou aux sous-traitants, est un atout.
Capacité de communiquer efficacement et d'assurer un suivi adéquat avec les consultants et la direction.
Capacité de travailler en partenariat avec la direction et les parties prenantes.
Grande capacité d'organiser, résoudre les problèmes et hiérarchiser plusieurs tâches et demandes est requise.
Maîtrise des outils de la suite MS Office.
Bilingue : anglais et français.
À propos d'Actalent:

Actalent (anciennement EASi LLC, fondée en 1981) est l'un des chefs de file mondiaux à la croissance la plus rapide, fournissant des services essentiels en ingénierie et en sciences. En nous adaptant aux besoins en constante évolution de nos clients, nous avons développé une expertise spécialisée et une perspective multidisciplinaire, tirant parti de technologies et de processus de pointe, pour nous améliorer et innover en permanence. Basée à Hanover, au Maryland, Actalent sert plus de 4 500 clients aux États-Unis, au Canada, en Asie-Pacifique et en Europe, avec 5 000 employés permanents et 27 500 consultants en ingénierie et en sciences.

Job Types: Full-time, Permanent

Pay: $45,000.00-$49,000.00 per year

Benefits:

Dental care
Employee assistance program
Extended health care
On-site parking
Paid time off
RRSP match
Vision care
Wellness program
Schedule:

Monday to Friday
Work Location: In person

💡 Quick Summary

Seeking a career-building opportunity? The Employee Service Specialist position is now open for candidates interested in the Operations Executive Jobs sector. This role in Saint-Laurent offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.

Sponsored

Job Details

Company Name: Actalent

Frequently Asked Questions

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The expected salary for Employee Service Specialist in Saint-Laurent is ₹18,000 - ₹28,800 (Est.) per month. Actual compensation may vary based on experience and negotiation.
Yes, Employee Service Specialist is a remote / work from home position. You can apply from anywhere in India.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Employee Service Specialist. Previous experience in Operations Executive Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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