Engagement Manager

Location
Parramatta NSW 2150
 
Benefits
Pulled from the full job description
Employee assistance program
 
Full job description
Division: Homes NSW
Location: Parramatta, NSW, AU, 2150
Req ID: 76527
Engagement Manager

Location – Parramatta, Inner West, Inner Sydney City and other various locations
Employment type – Temporary opportunity until July 2026
Salary - $129,464.00-$142,665.00 plus superannuation and leave loading

Your role

The purpose of this role is to manage local communication and engagement, ensuring tenant outcomes are at the centre of local community engagement.

This role will require extensive site visits across various Sydney locations and in some cases multiple site visits per day.


What you’ll do

As the work of this role will relate to the division’s strategic direction, the Engagement Manager will need to effectively manage relevant stakeholder relationships and develop and implement community engagement plans to ensure they adhere with Housing Portfolio requirements.


The responsibilities of this position will also include:

Ensuring stakeholders are consulted during plans at the appropriate level and time and are provided with up-to-date information, and a clear understanding of Housing Portfolio project objectives and benefits
Collaborating with the broader Portfolio Management (Assets) Engagement teams to ensure a coordinated and consistent approach to government and senior stakeholder relationships, media, issues management and marketing
Building and sustaining solid relationships with a vast network of key internal and external stakeholders, working towards mutually beneficial outcomes in order to facilitate and foster their involvement in the development of project activities
Keeping up to date with engagement progress and maintaining awareness of community issues and concerns to develop proactive communications and thereby reduce the likelihood of issues arising
Managing the preparation, production, and release of public information, including newsletters, maintenance updates, corporate brochures, presentation materials, and articles, website, community and stakeholder correspondence and relevant briefing materials

What we’re looking for

Essential Requirements

Tertiary qualifications in a related discipline and/or equivalent knowledge, skills and experience with demonstrated commitment to ongoing professional development.
Current driver’s licence
Ability and willingness to conduct multiple site visits per day across consecutive days

Ability to work from the Parramatta office at least 50% of the time each month and attend multiple site visits across Sydney, including areas such as Sydney City, Inner West, Bankstown and Liverpool as needed

In addition to the essential requirements, the successful candidate will have:

Exceptional written and verbal communication skills
Out of the box creative thinking skills
The ability to adapt to differing personalities and build a rapport
High attention to detail
A professional demeanour
Strong negotiation and problem-solving skills
The ability to lead, encourage and manage others

For more information about the role, please click here to download the Role Description

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

A challenging and rewarding career
Flexible, autonomous work environment
Competitive pay and conditions
Training and development opportunities to build and maintain capabilities
Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!


Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 3 pages) and a cover letter (maximum 2 page) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

Considering a recent task/project that you were directly involved in, how did you communicate strategic business objectives? Explain how you engaged with stakeholders, both internally and externally and how you varied your communication to engage diverse audiences.
Share a recent situation where you were required to take the lead on delivering customer focused services that required team coordination to achieve positive outcomes to strict timeframes and deadlines. How did you measure the success?

Applications close Sunday 10 August at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Omar Aboulahaf on 0458671329 or at Omar.Aboulahaf@homes.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Katie Hardy on katie.hardy@dcj.nsw.gov.au.

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

Australia
New South Wales
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