Job Description
Join the StoneRidge Insurance Brokers Team!
A division of SIB Corp.
We are always looking for amazing people to join the team!
StoneRidge Insurance Brokers is seeking an Epic Implementation Support Specialist who excels at supporting internal stakeholders by analyzing numbers, coordinating with teams, and providing actionable insights and recommendations. You’ll play a key role in driving informed decision-making, fostering collaboration, and maintaining accurate, well-organized data, all within a culture that values professional growth and continuous learning.
Position: Epic Implementation Support Specialist
Job Type: Remote, Full Time, Permanent
Work Location: Anywhere in Canada that StoneRidge Insurance Brokers operates with a preference toward the GTA
Pay Range: From $70,000 CAD annually
What You Will Do:
Support Applied Epic implementation activities for a P&C insurance brokerage, including system configuration and setup
Assist with Applied Epic data migration, data mapping, validation, and reconciliation from legacy systems
Support system testing, UAT, and go-live activities for Applied Epic
Maintain accurate implementation documentation, including configuration records, test results, and issue logs
Prepare project status reports, dashboards, and updates for the ePMO and Steering Committee
Coordinate end-user training and develop Applied Epic user guides and SOPs
Provide first-level Applied Epic support during rollout and post-implementation
Work closely with Applied Systems consultants, IT, and business teams to track deliverables and resolve issues
Communicate project updates, risks, and dependencies to stakeholders in a timely manner
What You Bring:
5+ years of experience in the insurance brokerage industry (Commercial Lines or Personal Lines)
5+ years of hands-on experience with Applied Epic (implementation, configuration, administration, or support)
Knowledge of broker management systems (BMS) and insurance brokerage workflows
Experience supporting system implementations, upgrades, or Epic conversions
Experience with UAT, testing, documentation, and change tracking
Applied Epic Certification, CIP, CAIB, or provincial insurance knowledge considered assets
What We Offer:
One-on-one mentorship and team guidance
Engaging, collaborative work environment
Paid time off, retirement plans, and comprehensive group benefits
Tuition reimbursement and ongoing professional development
About Us:
StoneRidge Insurance Brokers provides Rock Solid Protection and quality service to clients across Ontario. Our inclusive culture, supported by top Canadian carriers, encourages growth, collaboration, and continuous learning.
*We are an equal opportunity employer that values a diverse workforce of creative minds. Don’t check all boxes - apply anyway!
**Please note that the successful candidate must pass a criminal record check upon receiving their employment offer.
***Only successful applicants that the hiring leaders are interested in interviewing will be contacted directly.
Additional Information:
This job advertisement is for a new vacancy which has been posted externally.
SIB Corp. o/a StoneRidge Insurance Brokers or any of its affiliate companies may use Artificial Intelligence (AI) enabled or automated tools to assist in the initial screening of applications. These tools help identify qualifications and experience that align with the role requirements.
Please note that AI is used solely to support and never replace our Talent Team. All decisions are made by our Talent Team and hiring leader. No automated tool makes a final decision about one’s candidacy.
Important: No applicant data is shared externally through any AI tools SIB Corp. o/a StoneRidge Insurance Brokers or any of its affiliate companies may use. All information remains securely within our systems and is handled in accordance with privacy and data protection policies.
SIB Corp. o/a StoneRidge Insurance Brokers and all its affiliate companies welcome applications from all qualified individuals and has a procedures in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact the Talent Team so that an appropriate accommodation can be arranged.
Job Types: Full-time, Permanent
Pay: From $70,000.00 per year
Work Location: Remote
A division of SIB Corp.
We are always looking for amazing people to join the team!
StoneRidge Insurance Brokers is seeking an Epic Implementation Support Specialist who excels at supporting internal stakeholders by analyzing numbers, coordinating with teams, and providing actionable insights and recommendations. You’ll play a key role in driving informed decision-making, fostering collaboration, and maintaining accurate, well-organized data, all within a culture that values professional growth and continuous learning.
Position: Epic Implementation Support Specialist
Job Type: Remote, Full Time, Permanent
Work Location: Anywhere in Canada that StoneRidge Insurance Brokers operates with a preference toward the GTA
Pay Range: From $70,000 CAD annually
What You Will Do:
Support Applied Epic implementation activities for a P&C insurance brokerage, including system configuration and setup
Assist with Applied Epic data migration, data mapping, validation, and reconciliation from legacy systems
Support system testing, UAT, and go-live activities for Applied Epic
Maintain accurate implementation documentation, including configuration records, test results, and issue logs
Prepare project status reports, dashboards, and updates for the ePMO and Steering Committee
Coordinate end-user training and develop Applied Epic user guides and SOPs
Provide first-level Applied Epic support during rollout and post-implementation
Work closely with Applied Systems consultants, IT, and business teams to track deliverables and resolve issues
Communicate project updates, risks, and dependencies to stakeholders in a timely manner
What You Bring:
5+ years of experience in the insurance brokerage industry (Commercial Lines or Personal Lines)
5+ years of hands-on experience with Applied Epic (implementation, configuration, administration, or support)
Knowledge of broker management systems (BMS) and insurance brokerage workflows
Experience supporting system implementations, upgrades, or Epic conversions
Experience with UAT, testing, documentation, and change tracking
Applied Epic Certification, CIP, CAIB, or provincial insurance knowledge considered assets
What We Offer:
One-on-one mentorship and team guidance
Engaging, collaborative work environment
Paid time off, retirement plans, and comprehensive group benefits
Tuition reimbursement and ongoing professional development
About Us:
StoneRidge Insurance Brokers provides Rock Solid Protection and quality service to clients across Ontario. Our inclusive culture, supported by top Canadian carriers, encourages growth, collaboration, and continuous learning.
*We are an equal opportunity employer that values a diverse workforce of creative minds. Don’t check all boxes - apply anyway!
**Please note that the successful candidate must pass a criminal record check upon receiving their employment offer.
***Only successful applicants that the hiring leaders are interested in interviewing will be contacted directly.
Additional Information:
This job advertisement is for a new vacancy which has been posted externally.
SIB Corp. o/a StoneRidge Insurance Brokers or any of its affiliate companies may use Artificial Intelligence (AI) enabled or automated tools to assist in the initial screening of applications. These tools help identify qualifications and experience that align with the role requirements.
Please note that AI is used solely to support and never replace our Talent Team. All decisions are made by our Talent Team and hiring leader. No automated tool makes a final decision about one’s candidacy.
Important: No applicant data is shared externally through any AI tools SIB Corp. o/a StoneRidge Insurance Brokers or any of its affiliate companies may use. All information remains securely within our systems and is handled in accordance with privacy and data protection policies.
SIB Corp. o/a StoneRidge Insurance Brokers and all its affiliate companies welcome applications from all qualified individuals and has a procedures in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact the Talent Team so that an appropriate accommodation can be arranged.
Job Types: Full-time, Permanent
Pay: From $70,000.00 per year
Work Location: Remote
💡 Quick Summary
Seeking a career-building opportunity? The Epic Implementation Support Specialist position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
