Job Description
TrustWise Consultant
Narsimhapur, Madhya Pradesh
₹18,000 - ₹23,000 a month
Full-time
Easily apply
MDM_Chhindwara_MP
Polycab India
Chhindwara, Madhya Pradesh
Executive- Guest Relations
Malabar Group
Indore, Madhya Pradesh
Operations Executive
Talent Craft India
Balaghat, Madhya Pradesh
₹8,000 - ₹20,000 a month
Full-time +1
Cell phone reimbursement
Easily apply
Job alert created
You’ll receive your first email update when jobs become available.
By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.
Employers: Post a Job
Malabar Group
Job Code
MGD1989
Designation
Executive- Guest Relations
Business Vertical
Malabar Gold & Diamonds
Job Summary
Primary Responsibilities
Sales Performance -:
Develop customer profiles (including wedding customers) by understanding customers’ requirements in order to showcase products that meet their needs and manage customer experience.
Calculate and share the estimates to the customer upon making the sale, provide discount within one’s limits and obtain approval from store leadership for further discounts in order to improve customer service.
Check and maintain attendance & movement register in the store.
Customer Experience -:
Greet customers upon entry to the store in order to engage with them to understand their requirements and direct them to the right person/section
Help customers during the jewellery trials to enhance the customer experience within the store.
Execute customer experience guidelines set by the retail leadership to provide a uniform Malabar experience to all customers.
Conduct competitor study and be fully informed on the products provided by Malabar and its competitors to answer queries of customers.
Sales Support-:
Monitor and accurately record customer data (pre-purchase, conversation, footfall data etc.) through interviews and observations.
Setup and maintain visual merchandising display (Eg: dangler, standee, store decorations etc.) as per guidelines from the Central VM team to manage the overall store ambience.
Managing the overall Store ambience through maintenance of displays and supporting the Store to adhere to VM guidelines.
Call up customers and leads to invite them for exhibitions, promotional events/campaigns, etc.
Actively support in event management activities during store launch and product exhibitions.
Guide the customers to the waiting area, keep them engaged and ensure that the customers are supplied refreshments.
Schemes-:
Provide timely reminders related to scheme payment dues to customers in order to have on time payments.
Internal process-:
Adhere to the standard operating procedures in the store.
Analyze customer satisfaction trends and report to senior management.
People development-:
Continuously strive for self-development by actively seeking opportunities for growth.
Ensure adherence to timelines for completion of performance appraisal for self.
Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self.
Functional Area
Retail Sales
Location
Indore Phoenix Mall
State
Madhya Pradesh
Country
INDIA
Educational Qualification
GRADUATION
Age
Below 34
Experience
4 to 5 Years
Salary Range
As per industry standards (INR)
Narsimhapur, Madhya Pradesh
₹18,000 - ₹23,000 a month
Full-time
Easily apply
MDM_Chhindwara_MP
Polycab India
Chhindwara, Madhya Pradesh
Executive- Guest Relations
Malabar Group
Indore, Madhya Pradesh
Operations Executive
Talent Craft India
Balaghat, Madhya Pradesh
₹8,000 - ₹20,000 a month
Full-time +1
Cell phone reimbursement
Easily apply
Job alert created
You’ll receive your first email update when jobs become available.
By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.
Employers: Post a Job
Malabar Group
Job Code
MGD1989
Designation
Executive- Guest Relations
Business Vertical
Malabar Gold & Diamonds
Job Summary
Primary Responsibilities
Sales Performance -:
Develop customer profiles (including wedding customers) by understanding customers’ requirements in order to showcase products that meet their needs and manage customer experience.
Calculate and share the estimates to the customer upon making the sale, provide discount within one’s limits and obtain approval from store leadership for further discounts in order to improve customer service.
Check and maintain attendance & movement register in the store.
Customer Experience -:
Greet customers upon entry to the store in order to engage with them to understand their requirements and direct them to the right person/section
Help customers during the jewellery trials to enhance the customer experience within the store.
Execute customer experience guidelines set by the retail leadership to provide a uniform Malabar experience to all customers.
Conduct competitor study and be fully informed on the products provided by Malabar and its competitors to answer queries of customers.
Sales Support-:
Monitor and accurately record customer data (pre-purchase, conversation, footfall data etc.) through interviews and observations.
Setup and maintain visual merchandising display (Eg: dangler, standee, store decorations etc.) as per guidelines from the Central VM team to manage the overall store ambience.
Managing the overall Store ambience through maintenance of displays and supporting the Store to adhere to VM guidelines.
Call up customers and leads to invite them for exhibitions, promotional events/campaigns, etc.
Actively support in event management activities during store launch and product exhibitions.
Guide the customers to the waiting area, keep them engaged and ensure that the customers are supplied refreshments.
Schemes-:
Provide timely reminders related to scheme payment dues to customers in order to have on time payments.
Internal process-:
Adhere to the standard operating procedures in the store.
Analyze customer satisfaction trends and report to senior management.
People development-:
Continuously strive for self-development by actively seeking opportunities for growth.
Ensure adherence to timelines for completion of performance appraisal for self.
Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self.
Functional Area
Retail Sales
Location
Indore Phoenix Mall
State
Madhya Pradesh
Country
INDIA
Educational Qualification
GRADUATION
Age
Below 34
Experience
4 to 5 Years
Salary Range
As per industry standards (INR)
💡 Quick Summary
Seeking a career-building opportunity? The Executive- Guest Relation position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Indore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.
