Job Description
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Winston & Strawn LLP
New York, NY, United States
via LinkedIn
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Winston & Strawn LLP
New York - Senior Service Management System Administrator
Winston & Strawn LLP · New York, NY, United States · via LinkedIn
5 hours ago
Full–time
Apply on LinkedIn
Apply on Towards AI Jobs
Apply on The BIG Jobsite
Apply on Jobrapido
Apply on LandingRoles
Job highlights
Identified by Google from the original job post
Qualifications
High School Diploma or GED equivalent required
Experience with Powershell, codeless automation, and/or other Service Management platform scripting languages (SWQL, Dynatrace, etc)
Experience developing, implementing, configuring, and customizing a service management platform in an enterprise environment
7 more items(s)
Benefits
Winston offers comprehensive benefits that provide a full spectrum of coverage and support for our full-time employees and their families
Additional information about benefits and rewards can be found here
SALARY
9 more items(s)
Responsibilities
This position requires an understanding of support processes and workflows to configure and develop an advanced and mature service, support, and operations environment
This position is responsible for administration, configuration, maintenance, and continuous improvement of our service management platform (Freshservice)
Lead team projects and provide guidance to junior colleagues
6 more items(s)
Job description
About Us
For Business Professionals, Winston & Strawn presents an exciting opportunity to be a part of a leading global law firm. With our commitment to excellence, diversity, a collaborative work environment, and an emphasis on professional growth, Winston offers a platform for individuals seeking to advance their careers in a dynamic and rewarding environment. Winston is known for its collaborative and collegial culture. We believe teamwork is an essential component in providing high-quality legal services and we value the talents and skills of our entire business professional team.
Position Summary
As part of our Information Technology Service Management team, this position is responsible for the continued development and progression of our service management platform and application (Freshservice). This position requires an understanding of support processes and workflows to configure and develop an advanced and mature service, support, and operations environment.
Duties And Responsibilities
• This position is responsible for administration, configuration, maintenance, and continuous improvement of our service management platform (Freshservice).
• Lead team projects and provide guidance to junior colleagues.
• Design and build system workflows to advance our incident, problem, change, asset management, and knowledge management processes and procedures. Create self-service workflows and dashboards to reduce and simplify requests for support and service.
• Establish standards to publish and maintain a department technology service catalog.
• Identify and implement automation, machine learning, and AI for routine tasks.
• Create and maintain knowledge database for common support questions and inquiries.
• Collaborates with information technology leaders to gather requirements and design workflows, reports, and metrics.
Basic Qualifications
• High School Diploma or GED equivalent required. Bachelor's degree preferred.
• 5 + years of experience in Information Technology required.
• 2+ years of experience in Service Management and ITSM methodologies required.
• Must reside within a commutable distance to the applicable local office with the ability to come into the office 3-4 days per week.
COMPETENCIES
• Experience with Powershell, codeless automation, and/or other Service Management platform scripting languages (SWQL, Dynatrace, etc).
• Experience developing, implementing, configuring, and customizing a service management platform in an enterprise environment.
• Experience building dashboards and custom reporting.
• Excellent communication skills, with the ability to convey technical concepts clearly.
• Knowledge of the principles, methods, and techniques used in service management development.
• Experience with process and solution integration, workflow design, and reporting.
• Experience with incidents, problems, change management, knowledge management, and service catalog.
• Exceptional organizational skills with the ability to meet deadlines.
• Ability to work collaboratively to release system functionality quickly and with high quality.
Benefits
Winston offers comprehensive benefits that provide a full spectrum of coverage and support for our full-time employees and their families. Additional information about benefits and rewards can be found here .
SALARY
Illinois applicants only: The target annual salary range for this role is currently $98,000-$111,000 based on a regular, full-time schedule. The amount of compensation offered will be determined by several factors, including but not limited to experience, qualifications, market data and internal equity. Total compensation includes a comprehensive healthcare benefits package, yearly retirement contribution, and may include an annual discretionary merit bonus.
Washington, DC applicants only: The target annual salary range for this role is currently $103,000-$116,000 based on a regular, full-time schedule. The amount of compensation offered will be determined by several factors, including but not limited to experience, qualifications, market data and internal equity. Total compensation includes a comprehensive healthcare benefits package, yearly retirement contribution, and may include an annual discretionary merit bonus.
New York applicants only: The target annual salary range for this role is currently $108,000-$122,000 based on a regular, full-time schedule. The amount of compensation offered will be determined by several factors, including but not limited to experience, qualifications, market data and internal equity. Total compensation includes a comprehensive healthcare benefits package, yearly retirement contribution, and may include an annual discretionary merit bonus.
We are an equal opportunity employer and welcome applicants from all backgrounds and experiences.
Report this listing
Winston & Strawn LLP
InHerSight
3.1/5
9 reviews
More jobs at Winston & Strawn LLP
See web results for Winston & Strawn LLP
E
Elisa Treglia, Esq.
Experienced Paralegal: matrimonial/estates
Elisa Treglia, Esq. · Farmingdale, NY, United States · via LinkedIn
20 hours ago
Contractor
No Degree Mentioned
Apply on LinkedIn
Job highlights
Identified by Google from the original job post
Qualifications
This position requires strong organizational skills, proficiency in various software applications, and the ability to manage multiple tasks effectively, and follow up with clients with clear communication
Legal experience and legal document drafting and revision is required
Proficiency in typing correspondence with basic understanding of Microsoft Office Suite a must and Excel is helpful
14 more items(s)
Benefits
Pay Structure: Start with a competitive weekly rate, with the opportunity to transition quickly into a salaried position with benefits based on performance and fit
Responsibilities
The ideal candidate will play a crucial role in supporting daily office operations, ensuring efficient communication, and providing exceptional customer service
Candidate must be a self-starter and possess excellent oral and written communication skills and the ability to prioritize tasks
Adapt quickly to Document Management and Filing Systems
14 more items(s)
Job description
Seeking Legal experiene only candidates.
Overview
We are seeking a detail-oriented and proactive paralegal to join our team. The ideal candidate will play a crucial role in supporting daily office operations, ensuring efficient communication, and providing exceptional customer service. This position requires strong organizational skills, proficiency in various software applications, and the ability to manage multiple tasks effectively, and follow up with clients with clear communication. Legal experience and legal document drafting and revision is required.
Duties
• Candidate must be a self-starter and possess excellent oral and written communication skills and the ability to prioritize tasks.
• Adapt quickly to Document Management and Filing Systems.
• Handle client inquiries with professionalism.
• Operate phone system to facilitate smooth communication between staff and clients.
• Perform data entry tasks accurately and maintain status updates for each client on a daily basis.
• Assist with filing, opening and closing files, organizing documents to ensure easy access to information. Scanning Documents to DMS. Importing Documents through Client Portals and Electronic Court Filings.
• Provide customer support by addressing inquiries and resolving issues promptly.
• Utilize billing software tasks as needed.
• Maintain calendars for scheduling appointments and meetings efficiently.
• Proofread documents for accuracy and clarity before distribution.
Litigation Expert - AmLaw 100 Specialist
Mercor
New York, NY, United States
via ZipRecruiter
22 hours ago
$100–$120 an hour
Full–time
Agency Attorney I-II-III
MTA
Brooklyn, NY, United States
via Snagajob
9 hours ago
Full–time
T
NEW
Product Manager — Legal Technology Infrastructure
The D. E. Shaw Group
New York, NY, United States
via The D. E. Shaw Group
20 hours ago
Full–time
NEW
Litigation Associate Attorney
Hinshaw & Culbertson
Stamford, CT, United States
via Adzuna
15 hours ago
$1.4L–$1.8L a year
Full–time
NEW
New York - Senior Service Management System Administrator
Winston & Strawn LLP
New York, NY, United States
via LinkedIn
5 hours ago
Full–time
E
NEW
Experienced Paralegal: matrimonial/estates
Elisa Treglia, Esq.
Farmingdale, NY, United States
via LinkedIn
19 hours ago
Contractor
T
NEW
Executive Assistant - Legal Operations
The Walt Disney Company
New York, NY, United States
via Jobs For Stevenage Fans
16 hours ago
Full–time
W
NEW
Legal Document Specialist
West Nyack - THQ
White Plains, NY, United States
via Jobs For Stevenage Fans
11 hours ago
Full–time
NEW
Insurance Defense Attorney - Hybrid/Remote
Goldberg Miller & Rubin
Wayne, NJ, United States
via ZipRecruiter
18 hours ago
Full–time
NEW
Senior Billing Coordinator (AM Law 100)
Liberty Personnel Services, Inc.
New York, NY, United States
via LinkedIn
23 hours ago
Full–time
NEW
Docket Specialist
Thompson Coburn LLP
New York, NY, United States
via LinkedIn
4 hours ago
Full–time
NEW
Medical Malpractice Attorney
Goldberg Miller & Rubin
Fairfield, NJ, United States
via ZipRecruiter
18 hours ago
Full–time
NEW
Billing Coordinator
Jackson Lewis P.C.
Harrison, NJ, United States
via LinkedIn
7 hours ago
Full–time
India
Alwar, Rajasthan - Based on your past activity
Update location
Dark theme: on
Help
Feedback
Privacy
Terms
Winston & Strawn LLP
New York - Senior Service Management System Administrator
Winston & Strawn LLP · New York, NY, United States · via LinkedIn
5 hours ago
Full–time
Apply on LinkedIn
Apply on Towards AI Jobs
Apply on The BIG Jobsite
Apply on Jobrapido
Apply on LandingRoles
Job highlights
Identified by Google from the original job post
Qualifications
High School Diploma or GED equivalent required
Experience with Powershell, codeless automation, and/or other Service Management platform scripting languages (SWQL, Dynatrace, etc)
Experience developing, implementing, configuring, and customizing a service management platform in an enterprise environment
7 more items(s)
Benefits
Winston offers comprehensive benefits that provide a full spectrum of coverage and support for our full-time employees and their families
Additional information about benefits and rewards can be found here
SALARY
9 more items(s)
Responsibilities
This position requires an understanding of support processes and workflows to configure and develop an advanced and mature service, support, and operations environment
This position is responsible for administration, configuration, maintenance, and continuous improvement of our service management platform (Freshservice)
Lead team projects and provide guidance to junior colleagues
6 more items(s)
Job description
About Us
For Business Professionals, Winston & Strawn presents an exciting opportunity to be a part of a leading global law firm. With our commitment to excellence, diversity, a collaborative work environment, and an emphasis on professional growth, Winston offers a platform for individuals seeking to advance their careers in a dynamic and rewarding environment. Winston is known for its collaborative and collegial culture. We believe teamwork is an essential component in providing high-quality legal services and we value the talents and skills of our entire business professional team.
Position Summary
As part of our Information Technology Service Management team, this position is responsible for the continued development and progression of our service management platform and application (Freshservice). This position requires an understanding of support processes and workflows to configure and develop an advanced and mature service, support, and operations environment.
Duties And Responsibilities
• This position is responsible for administration, configuration, maintenance, and continuous improvement of our service management platform (Freshservice).
• Lead team projects and provide guidance to junior colleagues.
• Design and build system workflows to advance our incident, problem, change, asset management, and knowledge management processes and procedures. Create self-service workflows and dashboards to reduce and simplify requests for support and service.
• Establish standards to publish and maintain a department technology service catalog.
• Identify and implement automation, machine learning, and AI for routine tasks.
• Create and maintain knowledge database for common support questions and inquiries.
• Collaborates with information technology leaders to gather requirements and design workflows, reports, and metrics.
Basic Qualifications
• High School Diploma or GED equivalent required. Bachelor's degree preferred.
• 5 + years of experience in Information Technology required.
• 2+ years of experience in Service Management and ITSM methodologies required.
• Must reside within a commutable distance to the applicable local office with the ability to come into the office 3-4 days per week.
COMPETENCIES
• Experience with Powershell, codeless automation, and/or other Service Management platform scripting languages (SWQL, Dynatrace, etc).
• Experience developing, implementing, configuring, and customizing a service management platform in an enterprise environment.
• Experience building dashboards and custom reporting.
• Excellent communication skills, with the ability to convey technical concepts clearly.
• Knowledge of the principles, methods, and techniques used in service management development.
• Experience with process and solution integration, workflow design, and reporting.
• Experience with incidents, problems, change management, knowledge management, and service catalog.
• Exceptional organizational skills with the ability to meet deadlines.
• Ability to work collaboratively to release system functionality quickly and with high quality.
Benefits
Winston offers comprehensive benefits that provide a full spectrum of coverage and support for our full-time employees and their families. Additional information about benefits and rewards can be found here .
SALARY
Illinois applicants only: The target annual salary range for this role is currently $98,000-$111,000 based on a regular, full-time schedule. The amount of compensation offered will be determined by several factors, including but not limited to experience, qualifications, market data and internal equity. Total compensation includes a comprehensive healthcare benefits package, yearly retirement contribution, and may include an annual discretionary merit bonus.
Washington, DC applicants only: The target annual salary range for this role is currently $103,000-$116,000 based on a regular, full-time schedule. The amount of compensation offered will be determined by several factors, including but not limited to experience, qualifications, market data and internal equity. Total compensation includes a comprehensive healthcare benefits package, yearly retirement contribution, and may include an annual discretionary merit bonus.
New York applicants only: The target annual salary range for this role is currently $108,000-$122,000 based on a regular, full-time schedule. The amount of compensation offered will be determined by several factors, including but not limited to experience, qualifications, market data and internal equity. Total compensation includes a comprehensive healthcare benefits package, yearly retirement contribution, and may include an annual discretionary merit bonus.
We are an equal opportunity employer and welcome applicants from all backgrounds and experiences.
Report this listing
Winston & Strawn LLP
InHerSight
3.1/5
9 reviews
More jobs at Winston & Strawn LLP
See web results for Winston & Strawn LLP
E
Elisa Treglia, Esq.
Experienced Paralegal: matrimonial/estates
Elisa Treglia, Esq. · Farmingdale, NY, United States · via LinkedIn
20 hours ago
Contractor
No Degree Mentioned
Apply on LinkedIn
Job highlights
Identified by Google from the original job post
Qualifications
This position requires strong organizational skills, proficiency in various software applications, and the ability to manage multiple tasks effectively, and follow up with clients with clear communication
Legal experience and legal document drafting and revision is required
Proficiency in typing correspondence with basic understanding of Microsoft Office Suite a must and Excel is helpful
14 more items(s)
Benefits
Pay Structure: Start with a competitive weekly rate, with the opportunity to transition quickly into a salaried position with benefits based on performance and fit
Responsibilities
The ideal candidate will play a crucial role in supporting daily office operations, ensuring efficient communication, and providing exceptional customer service
Candidate must be a self-starter and possess excellent oral and written communication skills and the ability to prioritize tasks
Adapt quickly to Document Management and Filing Systems
14 more items(s)
Job description
Seeking Legal experiene only candidates.
Overview
We are seeking a detail-oriented and proactive paralegal to join our team. The ideal candidate will play a crucial role in supporting daily office operations, ensuring efficient communication, and providing exceptional customer service. This position requires strong organizational skills, proficiency in various software applications, and the ability to manage multiple tasks effectively, and follow up with clients with clear communication. Legal experience and legal document drafting and revision is required.
Duties
• Candidate must be a self-starter and possess excellent oral and written communication skills and the ability to prioritize tasks.
• Adapt quickly to Document Management and Filing Systems.
• Handle client inquiries with professionalism.
• Operate phone system to facilitate smooth communication between staff and clients.
• Perform data entry tasks accurately and maintain status updates for each client on a daily basis.
• Assist with filing, opening and closing files, organizing documents to ensure easy access to information. Scanning Documents to DMS. Importing Documents through Client Portals and Electronic Court Filings.
• Provide customer support by addressing inquiries and resolving issues promptly.
• Utilize billing software tasks as needed.
• Maintain calendars for scheduling appointments and meetings efficiently.
• Proofread documents for accuracy and clarity before distribution.
💡 Quick Summary
Seeking a career-building opportunity? The Experienced Paralegal position is now open for candidates interested in the Legal Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Legal Jobs is a plus.
