Job Description
You are invited to join HCL Technologies for an exciting opportunity in the International Voice Process for a renowned banking sector. As a Customer Support representative, you will be responsible for handling inbound calls without any sales, upselling, or cross-selling involved. Your primary focus will be on responding to clients through both voice and written communication to ensure timely and satisfactory outcomes tailored to individual needs.
Location & Schedule:
- Interview Location: HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, Chennai, Tamil Nadu
- Work Location: Chennai- Ambattur 6
- Designation: Customer Support
- Experience: 1 to 3 years in Voice Process
- Educational Qualification: Minimum 12th grade required
- Shift: Rotational shift within 20Kms from the office location
- Mode of Interview: Walk-in
- Date: 10th to 12th March 2026
- Timing: 12:30 PM to 2:30 PM
- Contact HR: Deepthi
- Email for Queries: [email protected]
Responsibilities:
- Respond to client queries related to products, services, data, and accounts via voice and written channels
- Manage multiple client queries simultaneously and maintain accurate records of interactions
- Utilize workflow tools efficiently to handle workload and contribute to team targets
- Collaborate with internal teams to ensure timely resolution of client issues and uphold service quality
- Uphold good client outcomes as the focus of all operational activities
- Deliver exceptional client service to exceed expectations
Mandatory Qualifications:
- Excellent verbal and written communication skills
- Strong problem-solving abilities and multitasking skills
- Ability to work both independently and collaboratively in a team environment
- Minimum educational requirement: 12th grade
Perks and Benefits:
- Cab facility available for home pickup and drop
- 5 days working schedule
- Full-time job type with benefits including leave encashment, life insurance, and Provident Fund
Application Question:
- Must be comfortable working in rotational shifts and offs
If you are looking for a challenging yet rewarding opportunity in the banking sector, this role might be the perfect fit for you. Join us at HCL Technologies and be a part of a dynamic team dedicated to providing excellent client service and achieving operational excellence.,
Location & Schedule:
- Interview Location: HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, Chennai, Tamil Nadu
- Work Location: Chennai- Ambattur 6
- Designation: Customer Support
- Experience: 1 to 3 years in Voice Process
- Educational Qualification: Minimum 12th grade required
- Shift: Rotational shift within 20Kms from the office location
- Mode of Interview: Walk-in
- Date: 10th to 12th March 2026
- Timing: 12:30 PM to 2:30 PM
- Contact HR: Deepthi
- Email for Queries: [email protected]
Responsibilities:
- Respond to client queries related to products, services, data, and accounts via voice and written channels
- Manage multiple client queries simultaneously and maintain accurate records of interactions
- Utilize workflow tools efficiently to handle workload and contribute to team targets
- Collaborate with internal teams to ensure timely resolution of client issues and uphold service quality
- Uphold good client outcomes as the focus of all operational activities
- Deliver exceptional client service to exceed expectations
Mandatory Qualifications:
- Excellent verbal and written communication skills
- Strong problem-solving abilities and multitasking skills
- Ability to work both independently and collaboratively in a team environment
- Minimum educational requirement: 12th grade
Perks and Benefits:
- Cab facility available for home pickup and drop
- 5 days working schedule
- Full-time job type with benefits including leave encashment, life insurance, and Provident Fund
Application Question:
- Must be comfortable working in rotational shifts and offs
If you are looking for a challenging yet rewarding opportunity in the banking sector, this role might be the perfect fit for you. Join us at HCL Technologies and be a part of a dynamic team dedicated to providing excellent client service and achieving operational excellence.,
💡 Quick Summary
Seeking a career-building opportunity? The EXPERIENCED VOICE for Banking Process position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
