Financial aid office

Job highlights
Identified by Google from the original job post
Qualifications
Enrollment at Cochise College with a minimum of 6 credits per semester and 3 credits in the summer
Possess and maintain a or higher
Students attending Cochise College on an F-1 Visa require full-time enrollment with a minimum of 12 credits per semester and six credits in the summer
Knowledge of and ability to follow college policies and procedures
Knowledge of current technologies and work processing, database, presentation, and spreadsheet software, specifically Microsoft Office applications
Ability to communicate effectively, verbally and in writing, and to relate to others in a professional, helpful manner
Ability to multi-task and organize, prioritize, and follow multiple projects and tasks through to completion with an attention to detail
Ability to work independently while contributing to a team environment
Ability to effectively identify and resolve problems and to maintain strict confidentiality related to sensitive information
Ability to analyze problems, identify solutions, and take appropriate actions to resolve problems using independent judgment and decision-making processes
Ability to establish and maintain effective working relationships with other department staff, faculty, students and the public
Physical Requirements : Essential functions of this position require : lifting, manual dexterity, ability to communicate
Sedentary Work : Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body;
involves sitting majority of time; walking and standing are required only occasionally and all other sedentary criteria are met
Mental Application : Utilizes memory for details, verbal instructions, emotional stability, critical thinking, adaptability and creative problem solving skills are important
Responsibilities
The Student - Office Aide is responsible for providing support to the Financial Aid Department by providing customer service to students and employees, answering questions, collecting required documents and performing other office-related duties specific to the department
Duties and Responsibilities : Within the scope of college policies and procedures, this position :
Learns and uses the Banner software system
Learns Federal policies and guidelines for the FAFSA
Assists students with filling out the FAFSA
Reviews and collects required documents at the front counter of the Financial Aid Department
Greets students / other visitors in a pleasant and courteous manner
Performs clerical duties such as filing, typing, scanning, photocopying, answering phones, and taking messages
Performs other duties as assigned by the supervisor
General Expectations : Employees are expected to accomplish assigned duties in an efficient, effective and competent manner and to strive for improvement and excellence in all work performed
Additionally, employees must understand the comprehensive role of the community college and cooperate and work harmoniously with students, faculty and staff, and the public
Employees will follow all college policies, rules, regulations and guidelines as they relate to this position
Work Environment : Work is primarily performed under general supervision
Incumbent generally performs work in a typical office setting with appropriate climate controls
Job description
Position Summary

The Student - Office Aide is responsible for providing support to the Financial Aid Department by providing customer service to students and employees, answering questions, collecting required documents and performing other office-related duties specific to the department.

Note : Cochise College requires a post offer, pre-employment background screening of all employees.

This position is open until filled, with applications reviewed upon receipt. The open position may close at any time.

Duties and Responsibilities

Duties and Responsibilities : Within the scope of college policies and procedures, this position :

Learns and uses the Banner software system

Learns Federal policies and guidelines for the FAFSA

Answers students' questions regarding the FAFSA and Veteran's benefits

Assists students with filling out the FAFSA

Reviews and collects required documents at the front counter of the Financial Aid Department

Greets students / other visitors in a pleasant and courteous manner

Performs clerical duties such as filing, typing, scanning, photocopying, answering phones, and taking messages

Performs other duties as assigned by the supervisor

General Expectations : Employees are expected to accomplish assigned duties in an efficient, effective and competent manner and to strive for improvement and excellence in all work performed.

Additionally, employees must understand the comprehensive role of the community college and cooperate and work harmoniously with students, faculty and staff, and the public.

Employees will follow all college policies, rules, regulations and guidelines as they relate to this position.

Education and Experience; Knowledge, Skills and Abilities

Enrollment at Cochise College with a minimum of 6 credits per semester and 3 credits in the summer

Possess and maintain a or higher

Students attending Cochise College on an F-1 Visa require full-time enrollment with a minimum of 12 credits per semester and six credits in the summer

Knowledge, Skills and Abilities :

Knowledge of and ability to follow college policies and procedures

Knowledge of current technologies and work processing, database, presentation, and spreadsheet software, specifically Microsoft Office applications

Ability to communicate effectively, verbally and in writing, and to relate to others in a professional, helpful manner

Ability to multi-task and organize, prioritize, and follow multiple projects and tasks through to completion with an attention to detail

Ability to work independently while contributing to a team environment

Ability to effectively identify and resolve problems and to maintain strict confidentiality related to sensitive information

Ability to analyze problems, identify solutions, and take appropriate actions to resolve problems using independent judgment and decision-making processes

Ability to establish and maintain effective working relationships with other department staff, faculty, students and the public

Work Environment & Physical Requirements

Work Environment : Work is primarily performed under general supervision. Incumbent generally performs work in a typical office setting with appropriate climate controls.

Physical Requirements : Essential functions of this position require : lifting, manual dexterity, ability to communicate.

Sedentary Work : Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body;

involves sitting majority of time; walking and standing are required only occasionally and all other sedentary criteria are met

Mental Application : Utilizes memory for details, verbal instructions, emotional stability, critical thinking, adaptability and creative problem solving skills are important

Last updated : 2024-10-06

United States
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