FOH F&B - Dinner/Default - Server

Niagara Falls-based Canadian Niagara Hotels Group of Companies is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty Retail businesses - with more to come! We are home to world-class brands including Marriott, Sheraton, IHG, Morton’s, Milestones, Hard Rock Café, Rainforest Café, Hershey and Starbucks - to name a few. Regardless of what business or role you start with, career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results.

Milestones Server
Niagara Falls, ON, Canada

Milestones Grill + Bar is located on the Mezzanine level of the Marriott on the Falls directly overlooking Niagara Falls. Our full service restaurant and bar provides an upscale, cool and casual atmosphere. Whether our Guest is traveling on business or taking much needed vacation, our mission is to always exceed the expectations of our guest.

Job Summary:
We are currently looking for a passionate, dedicated and detail-orientated Food and Beverage Server to join our Milestones Grill + Bar team. The Milestones Grill + Bar Server will approach our guests in an attentive, friendly and service-oriented manner and provide each guest with a dining experience that will be remembered long after their stay.

What you’ll be doing:
Warmly welcome guests and promptly attend to tables.
Take guests food and beverage orders, making recommendations, advising of menu options and assist with special requests.
Serve food and beverages to the table promptly following appropriate procedures.
Communicate with the kitchen regarding menu questions, dietary requirements and special requests.
Record transactions in the MICROS system correctly and timely
Check-in with guests from time to time to assure satisfaction with each course and beverage
Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.
Clean tables, complete closing duties and re-stock tableware and other supplies.
Attend daily stand-up meetings at start of shift.
Work safely and in compliance with all health, safety, and sanitation standards.
Perform any and all other tasks, which are assigned by management.
What we’re looking for:
Great conversational skills and teamwork-oriented individual.
Positive and outgoing personality.
Demonstrated ability to maintain professional composure at all times, regardless of issue, while performing multiple tasks with multiple guests/ items/products.
Previous equivalent server experience in a dining room environment.
Outstanding attention to detail – both personal grooming/appearance and in properly identifying guest’s needs, demeanor, and level of required service attention.
Ability to quickly respond to changing work volume; high-energy level/speed.
Ability to work independently with minimal supervision.
Must be available holidays and weekends.
Smart Serve Certification is required.
Some Benefits Milestones Grille + Bar Employees Enjoy:
Growth and development opportunities within the Hotel.
Working with professional and great team members under Milestones Grill& Bar + Marriott Standards
Complimentary daily staff meal “lunch, dinner and midnight”
Immediate access to the Friends and Family hotel discounts at any participating Marriott Hotels worldwide.
Complimentary Staff parking; complimentary bike storage facilities.
Shower and locker facilities.
Complimentary Company sponsored events.
Milestones Grill & Bar at Marriott on the Falls is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture, and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit CNHCAREERS.CA

We also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resort’s candidate selection process, including personal interviews in many circumstances, wherever possible and practical. If you would like to receive information in another format or other communications supports please send an email to hr@niagarafallshotels.com or by telephone at +05-374-4446 extension 4850.

Canada
Ontario
Niagara Falls Show on map Get directions