Job Description
Atlanta, GA, United States
Date Posted: Feb 9, 2026
Job ID: 2601355
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Description
Job Overview:
The Front Desk associate is the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of our work. Most of our front desk associates work independently, and without direct supervision. are the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of our work. Most of our front desk associates work independently, and without direct supervision. and provide quality service to our customers.
Your Responsibilities:
Greeting and directing residents, guests, and invitees
Monitoring and controlling access to the building
Handling deliveries and packages
Stands, greets, and engages residents; checks guests and service providers in/out
Monitoring the fire alarm emergency response system
Resolving and following up on all complaints/issues
Maintaining daily records and forms
Follows safety procedures and strives to maintain a safe work environment
Other duties as needed.
Skills & Qualifications:
Critical thinking, problem solving, judgement and decision-making abilities are necessary.
Ability to maintain positivity and diplomacy in a fast-paced environment.
Excellent organization, motivation and interpersonal skills.
Critical thinking, complex problem solving, judgment and decision-making ability.
Excellent customer service skills
Ability to communicate and provide guidance.
Ability to read, analyze and interpret technical procedures, leases and/or regulations
Physical Requirements:
Ability to work under usual office conditions.
Ability to work at a personal computer as well as be on the phone for extended periods of time.
Must be able to stand, sit, walk and occasionally climb.
The incumbent must be on call at all times and able to work extended and flexible hours and weekends as needed.
Physical demands include ability to lift up to 50 lbs.
Ability to detect auditory and/or visual emergency alarms.
What We Offer:
As a part-time non-exempt associate (20-29 hours weekly), you will be eligible for full supplemental benefits to include your choice of dental and vision.
Compensation: $17.00-$18.00 Hourly paid bi-weekly
Schedule: TBD
Disclaimer Statement
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.
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Date Posted: Feb 9, 2026
Job ID: 2601355
Share:share to twittershare to facebookshare to linkedin
Apply Now
Save Job
Description
Job Overview:
The Front Desk associate is the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of our work. Most of our front desk associates work independently, and without direct supervision. are the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of our work. Most of our front desk associates work independently, and without direct supervision. and provide quality service to our customers.
Your Responsibilities:
Greeting and directing residents, guests, and invitees
Monitoring and controlling access to the building
Handling deliveries and packages
Stands, greets, and engages residents; checks guests and service providers in/out
Monitoring the fire alarm emergency response system
Resolving and following up on all complaints/issues
Maintaining daily records and forms
Follows safety procedures and strives to maintain a safe work environment
Other duties as needed.
Skills & Qualifications:
Critical thinking, problem solving, judgement and decision-making abilities are necessary.
Ability to maintain positivity and diplomacy in a fast-paced environment.
Excellent organization, motivation and interpersonal skills.
Critical thinking, complex problem solving, judgment and decision-making ability.
Excellent customer service skills
Ability to communicate and provide guidance.
Ability to read, analyze and interpret technical procedures, leases and/or regulations
Physical Requirements:
Ability to work under usual office conditions.
Ability to work at a personal computer as well as be on the phone for extended periods of time.
Must be able to stand, sit, walk and occasionally climb.
The incumbent must be on call at all times and able to work extended and flexible hours and weekends as needed.
Physical demands include ability to lift up to 50 lbs.
Ability to detect auditory and/or visual emergency alarms.
What We Offer:
As a part-time non-exempt associate (20-29 hours weekly), you will be eligible for full supplemental benefits to include your choice of dental and vision.
Compensation: $17.00-$18.00 Hourly paid bi-weekly
Schedule: TBD
Disclaimer Statement
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.
Share:share to twittershare to facebookshare to linkedin
Apply Now
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💡 Quick Summary
Seeking a career-building opportunity? The Front Desk Receptionist position is now open for candidates interested in the Customer Care sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.