Receptionist Responsibilities:
• Oversee efforts to expand lead generation through cold calling, business-to-business selling, and other methods to identify potential business prospects and assist sales professionals in acquiring new customers
• Build relationships with existing customers, investors, and partners through consistent follow-up, reliable communication, and frequent updates on product developments
• Present sales pitches, product reports, and other valuable data to potential prospects in a way that promotes the company brand and mission and helps the audience identify a need for the product
• Study each product offered by the company and be able to persuasively educate and inform customers of how each works and its specifications; understand how to upsell and recommend complementary merchandise
• Research target demographics, economic trends, customer needs and interests, and other data that can be used in creating strategies for business development
• Greet clients and visitors with a positive, helpful attitude.
• Preparing meeting and training rooms.
• Answering, forwarding, and screening phone calls.
• Provide excellent customer service.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales