Job Description
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The role of Frontline Station Support Officer is to provide customer service for our Front Counter based in Auckland. Every day you will be dealing with challenging situations which will need to be approached with professionalism, respect, empathy and in a positive manner. You will be welcoming customers into the station and ensuring their enquiries are understood and handled appropriately.
Key Responsibilities
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Provide exceptional verbal and written communication skills The ability to deal with challenging individuals in a customer service environment. Outstanding customer service skills and the ability to work hard in a team environment. Providing administrative and practical support to other workgroups within the New Zealand Police Computer skills and ability to learn new systems and applications. Professionalism - Providing exceptional service as an individual and in a team.Taking pride in representing Police and making a difference in the communities we serve. Supportive of one another - Supporting our colleagues across every function and level of Police Manage time effectively to complete multiple files and meet deadlines.
Required Skills and Qualifications
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Experience in face-to-face customer service. Excellent communication skills both written and verbally. Ability to multi-task and prioritise workload. Great at building relationships and sustaining them. Work well in a team environment.
The role of Frontline Station Support Officer is to provide customer service for our Front Counter based in Auckland. Every day you will be dealing with challenging situations which will need to be approached with professionalism, respect, empathy and in a positive manner. You will be welcoming customers into the station and ensuring their enquiries are understood and handled appropriately.
Key Responsibilities
">
Provide exceptional verbal and written communication skills The ability to deal with challenging individuals in a customer service environment. Outstanding customer service skills and the ability to work hard in a team environment. Providing administrative and practical support to other workgroups within the New Zealand Police Computer skills and ability to learn new systems and applications. Professionalism - Providing exceptional service as an individual and in a team.Taking pride in representing Police and making a difference in the communities we serve. Supportive of one another - Supporting our colleagues across every function and level of Police Manage time effectively to complete multiple files and meet deadlines.
Required Skills and Qualifications
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Experience in face-to-face customer service. Excellent communication skills both written and verbally. Ability to multi-task and prioritise workload. Great at building relationships and sustaining them. Work well in a team environment.
💡 Quick Summary
Seeking a career-building opportunity? The Frontline Community Liaison position is now open for candidates interested in the Government Job Alert sector. This role in Rotorua offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.
