General Manager Client Experience and Marketing

💰 $6,720 - $10,752 (Est.) 📍 Randwick 🕐 5 days ago

Job Description

Location
Randwick NSW 2031
 
Benefits
Pulled from the full job description
Salary packaging
 
Full job description
Award winning and innovative Aged Care Provider, including recipient of XRef Engage’s “Best Workplace” and “Change Champion” Awards 2026
Opportunity to be part of the Senior Leadership Team
Varied and exciting position
Montefiore is seeking to appoint a General Manager Client Experience & Marketing to lead our admissions, marketing, sales and client experience strategy.

Reporting to the Director of Client & Community Relations, this position will drive the strategy for occupancy and sales across the continuum of care, including residential care, independent living and home care.

The key to success in this position will be your extensive knowledge of client experience and customer journey preferably within an aged care, health care setting or community setting. We are seeking applicants who can effectively communicate and build ongoing relationships with internal and external stakeholders. Some of the accountabilities of this position will include, but are not limited to:

Leading strategies to maximise occupancy and client acquisition
Overseeing marketing and communications
Leading sales of independent living units
Mapping and improving the client journey
You’re a commercially minded and strategic professional with outstanding relationship management skills and a track record of delivering results. You’re a leader who can demonstrate:

At least 5 years in a senior management role
Exceptional written and verbal communication skills
Ideally an understanding of aged care models and the Jewish community
Strong stakeholder management and interpersonal skills
Experience leading multi teams and developing strategic marketing plans
Willingness to travel across sites as per operational requirements (own car required)
If you’re ready to bring your leadership skills, sales and marketing experience and passion for aged care to a role with purpose, we’d love to hear from you.

About Us:

Montefiore is an award-winning, Sydney-based aged care provider, with a proud 135-year history as a non-profit organisation founded on Jewish values. We support older members of the community to live with choice, dignity and wellbeing through trusted residential care, flexible home care and luxury retirement living.

What we offer:

We offer a competitive remuneration package that includes NFP salary packaging, generous leave entitlements and a highly supportive workplace culture with a genuine passion for continuous improvement and excellence.

For more information about Montefiore, including the diverse quality services that we offer, please visit: www.montefiore.org.au

For a confidential discussion, please contact Loren Woolf, Senior Talent Acquisition Advisor on 02 8345 9158

Applications close: 1 August 2026

Please note that applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. As such, the closing date is subject to change without notice.

 

💡 Quick Summary

Seeking a career-building opportunity? The General Manager Client Experience and Marketing position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Randwick offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.

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Job Details

Company Name: Montefiore

Frequently Asked Questions

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The expected salary for General Manager Client Experience and Marketing in Randwick is $6,720 - $10,752 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, General Manager Client Experience and Marketing is an on-site position based in Randwick. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for General Manager Client Experience and Marketing. Previous experience in Marketing Executive Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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