Job Description
Job Category: IT
Role: Genesys CX Developer
Location: Remote
Contract
We are looking for a skilled Genesys CX Developer to design, develop, and support customer experience solutions using the Genesys platform.
The candidate will work on building scalable contact center and omnichannel solutions aligned with business needs.
Responsibilities
Design and develop solutions on the Genesys CX platform
Build and customize IVR, call flows, routing strategies, and omnichannel solutions
Integrate Genesys with CRM and third-party systems using APIs
Troubleshoot, support, and optimize Genesys contact center solutions
Collaborate with business and technical teams to deliver high-quality CX solutions
Requirements
Strong experience with Genesys CX / Genesys Cloud
Experience in IVR development, call routing, and omnichannel implementations
Knowledge of APIs, integrations, and contact center technologies
Excellent problem-solving and communication skills
Required Skills
CLOUD DEVELOPER
SQL APPLICATION DEVELOPER
💡 Quick Summary
Seeking a career-building opportunity? The Genesys CX Developer position is now open for candidates interested in the Work from home Jobs sector. This role in New York offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
