Job Description
Our International Operations team manages payroll delivery in multiple countries, working closely with clients and in-country payroll partners to make sure everything runs exactly as it should. We’re organised, precise, and great at building strong, long-term relationships.
We’re now looking for a Senior International Client Payroll Executive to join us on a fixed-term contract until January 2027, covering maternity leave.
☁️ What the Team Does
Our team sits at the heart of international payroll delivery for IRIS.
We connect clients with our network of in-country partners - coordinating data, managing timelines, and ensuring every step of the process happens on schedule.
Each Advisor looks after a small group of key clients (typically 5-10) covering 10–15 country payrolls across the UK and continental Europe. It’s a role that blends structure, service, and partnership - giving you the chance to build trusted professional relationships (and often genuine friendships) with the clients who rely on you.
💡 What Will You Be Doing?
• Manage the end-to-end payroll process for your portfolio of international clients
• Coordinate the flow of data between clients and payroll partners, ensuring accuracy and timeliness
• Act as the main client contact - answering questions, resolving issues, and keeping everyone informed
• Track key deadlines and make sure every payroll cycle stays on schedule
• Support audits and maintain accurate documentation for compliance
• Monitor KPIs / SLAs and report performance clearly
• Review and improve internal processes to make life easier for clients and colleagues
• Check in regularly with clients to plan ahead and strengthen relationships
This is a well-structured, stable role - typically busier towards month-end, with quieter periods at the start of each month for client check-ins and forward planning.
🌟 What Are We Looking For?
• Excellent customer service and relationship-building skills - you’ll be the trusted point of contact for some of our largest global clients
• Confident managing multiple deadlines and stakeholders across different time zones
• Highly organised with strong attention to detail
• Proactive, calm under pressure, and able to prioritise effectively
• Fluent in English; an additional European language such as French, Spanish, or Italian would be a real plus
• Confident using Microsoft Excel and Office 365
• Previous experience in a client-facing payroll, operations, or service environment
• Experience working with international or multi-country payrolls would be advantageous, especially if you’ve coordinated between clients and in-country partners to deliver accurate, compliant results
🚀 What Can IRIS Offer You?
• The opportunity to manage global client relationships and oversee payrolls across multiple countries
• A supportive, friendly, and collaborative team culture
• Clear structure and stability - predictable monthly cycles and long-term client partnerships
• Remote working anywhere in the UK
• Professional development within a respected global payroll brand
• The satisfaction of helping businesses pay their people correctly, every time
💬 Our Application Process
We believe hiring should be fair, transparent, and supportive:
1️⃣ Apply Online
Send us your CV and a few basic details - no lengthy forms or unnecessary steps.
2️⃣ Initial Interview (plus Online Assessments)
You’ll have an informal chat with our Talent Acquisition team, followed by:
• CCAT: a short 15-minute timed test.
• EPP: an untimed personality questionnaire.
3️⃣ Competency & Technical Interview (MS Teams)
You’ll meet with the Hiring Manager and their Manager for a relaxed, competency-based conversation, plus a short quiz to explore your general payroll knowledge and approach to client management.
✉️ Ready to Join Us?
If you’re organised, people-focused, and enjoy bringing order and clarity to complex global processes, we’d love to hear from you.
Apply today and help us deliver world-class payroll operations for clients around the world.
💡 Quick Summary
Seeking a career-building opportunity? The Global Payroll Advisor position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Glasgow offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
