Grafana/Site Reliability Engineer/Consultant Specialist

Job Description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist

In this role, you will do :
• Configure, maintain, and scale Grafana and Prometheus instances.
• Develop and implement custom dashboards for monitoring key metrics.
• Troubleshoot issues, ensure data accuracy, and optimize query performance
• Design and manage alerting rules for proactive issue identification and resolution
• * Support application monitoring for Java, .NET, Mainframes and NodeJS application architectures.
• Continuously improve and expand monitoring coverage to meet evolving needs. Collaborate with teams to define alert thresholds and escalation procedures
• Analyze metrics data to identify performance bottlenecks and areas for improvement. Create meaningful visualizations and reports to provide insights for stakeholders.
• Fine-tune configurations to achieve optimal resource utilization and performance.
• Scripting and automation skills for efficient system management.
• Monitor the responsiveness and availability of websites and web applications from the end-user perspective.
• Track applications availability across cluster servers, including cloud with built-in alerting and instant notification of issues.
• Provide deep visibility of application performance for project teams.
• Setup analytical databases to predict application performance on application changes.
• Work on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
• Setup and Analyze APM analytical data to predict future performance based on historical trends.
• Perform analysis on logs and use problem solving techniques.

Requirements

To be successful in this role, you should meet the following requirements:
• Proven experience in Kubernetes, Docker and Grafana
• Maintenance of Docker/Container clust Strong understanding of monitoring best practices, alerting, and data analysis.
• Knowledge of time-series databases and storage strategies
• Ability to design and implementation of toolsets in large-scale, enterprise environments. Prior implementation and customizations experience with tools such as Grafana, Splunk & AppDynamics.
• Proficient in the administration of real user monitoring, synthetics, agent synthetics, DB monitoring, OS & cloud monitoring
• Expert in Grafana and Splunk search language and be able to create and optimize complex big data correlations.
• Expert in Enterprise architecture in order to design, implement, and troubleshoot deployment, maintenance, and upgrade solutions for deployments.
• Experience in knowledge object creation and usage across the Enterprise, Normalization of event data, and Management of knowledge objects, data models and developing macros.
• Exposure to authentication and entitlement management with LDAP or SAML.
• Experience of automated software configuration, ideally using Ansible.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India