Job Description
Department: Strategy and Governance
Location: Parramatta, NSW, AU, 2150
Req ID: 81386
Group Director Capability and Delivery
Based in Parramatta
Ongoing position available
Total Remuneration Package Range starting from $272,304 – $297,250
Your role
As the Group Director, Capability & Delivery, you will lead the uplift of organisational capability across Corrective Services NSW by shaping performance reporting, strengthening governance, and ensuring high‑quality delivery of offender programs, workforce training and strategic initiatives. You will drive the systems, insights and standards that underpin operational excellence, providing authoritative advice to senior leadership and ensuring CSNSW is equipped with an engaged, capable and future‑ready workforce. Your leadership will directly influence service quality, practice consistency and the organisation’s ability to achieve key outcomes in safety, rehabilitation and community confidence.
What you’ll do
As the Group Director Capability and Delivery, you will:
Lead the development of robust performance reporting, analytics and quality assurance frameworks to strengthen organisational transparency, decision‑making and accountability.
Oversee governance, audit and enterprise risk functions, ensuring effective controls, strategic oversight and timely management of emerging risks.
Drive the effective delivery and continuous improvement of offender programs, service standards and training frameworks, ensuring programs achieve intended outcomes.
Lead the CSNSW Academy to uplift workforce capability, build leadership strength and embed a rehabilitative culture across custodial and community operations.
Provide expert, evidence‑based advice to senior executives, government partners and justice sector stakeholders to support long‑term strategy, system improvements and organisational reform.
Click here to read more about the role.
What we’re looking for
Extensive senior executive experience leading strategy, capability uplift, policy, program performance or organisational development in large, complex environments.
Strong expertise in performance reporting, governance, audit, risk management and quality assurance frameworks.
Demonstrated ability to lead large, dispersed and multidisciplinary teams, driving cultural uplift, capability growth and high‑performance outcomes.
Highly developed strategic, analytical and influencing skills, with the ability to shape system‑wide priorities and partner effectively across government and industry.
A commitment to ethical leadership, cultural safety, inclusion and high‑performance environments, supported by relevant qualifications and executive‑level experience.
We do work that really matters
Corrective Services NSW delivers professional correctional services and programs to reduce reoffending and create safer communities. We manage inmates in custody and supervise offenders in the community, working closely with courts, releasing authorities and partner agencies to support rehabilitation, reintegration and community safety.
Are you ready to join us?
Click Apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role and an up‑to‑date résumé (maximum 5 pages).
Applications close: Thursday 19 March 2026 at 11:59pm AEDT.
Got a question?
If you would benefit from an adjustment during the recruitment process or wish to discuss alternate application methods, please contact: DCJ Senior Executive Recruitment Team on [email protected]
Inclusion and Diversity
We are committed to building a workforce that reflects the diverse community we serve, including people with disability, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse communities, women, LGBTIQ+ people and carers.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Your recruitment journey on the DCJ website.
Please note that interviews are anticipated to take place between 8th and 17th April.
Thank you for your interest in this role. We look forward to receiving your application.
Location: Parramatta, NSW, AU, 2150
Req ID: 81386
Group Director Capability and Delivery
Based in Parramatta
Ongoing position available
Total Remuneration Package Range starting from $272,304 – $297,250
Your role
As the Group Director, Capability & Delivery, you will lead the uplift of organisational capability across Corrective Services NSW by shaping performance reporting, strengthening governance, and ensuring high‑quality delivery of offender programs, workforce training and strategic initiatives. You will drive the systems, insights and standards that underpin operational excellence, providing authoritative advice to senior leadership and ensuring CSNSW is equipped with an engaged, capable and future‑ready workforce. Your leadership will directly influence service quality, practice consistency and the organisation’s ability to achieve key outcomes in safety, rehabilitation and community confidence.
What you’ll do
As the Group Director Capability and Delivery, you will:
Lead the development of robust performance reporting, analytics and quality assurance frameworks to strengthen organisational transparency, decision‑making and accountability.
Oversee governance, audit and enterprise risk functions, ensuring effective controls, strategic oversight and timely management of emerging risks.
Drive the effective delivery and continuous improvement of offender programs, service standards and training frameworks, ensuring programs achieve intended outcomes.
Lead the CSNSW Academy to uplift workforce capability, build leadership strength and embed a rehabilitative culture across custodial and community operations.
Provide expert, evidence‑based advice to senior executives, government partners and justice sector stakeholders to support long‑term strategy, system improvements and organisational reform.
Click here to read more about the role.
What we’re looking for
Extensive senior executive experience leading strategy, capability uplift, policy, program performance or organisational development in large, complex environments.
Strong expertise in performance reporting, governance, audit, risk management and quality assurance frameworks.
Demonstrated ability to lead large, dispersed and multidisciplinary teams, driving cultural uplift, capability growth and high‑performance outcomes.
Highly developed strategic, analytical and influencing skills, with the ability to shape system‑wide priorities and partner effectively across government and industry.
A commitment to ethical leadership, cultural safety, inclusion and high‑performance environments, supported by relevant qualifications and executive‑level experience.
We do work that really matters
Corrective Services NSW delivers professional correctional services and programs to reduce reoffending and create safer communities. We manage inmates in custody and supervise offenders in the community, working closely with courts, releasing authorities and partner agencies to support rehabilitation, reintegration and community safety.
Are you ready to join us?
Click Apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role and an up‑to‑date résumé (maximum 5 pages).
Applications close: Thursday 19 March 2026 at 11:59pm AEDT.
Got a question?
If you would benefit from an adjustment during the recruitment process or wish to discuss alternate application methods, please contact: DCJ Senior Executive Recruitment Team on [email protected]
Inclusion and Diversity
We are committed to building a workforce that reflects the diverse community we serve, including people with disability, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse communities, women, LGBTIQ+ people and carers.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Your recruitment journey on the DCJ website.
Please note that interviews are anticipated to take place between 8th and 17th April.
Thank you for your interest in this role. We look forward to receiving your application.
💡 Quick Summary
Seeking a career-building opportunity? The Group Director, Capability and Delivery position is now open for candidates interested in the Government Job Alert sector. This role in Parramatta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.
