Job Description
Job type
Part-time
Shift and schedule
Weekend availability
Shift work
Public holidays
Location
Melbourne VIC 3000
Benefits
Pulled from the full job description
Birthday leave
Full job description
We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
We Put the World on Vacation
At Travel + Leisure, our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.
About the Role
Join our team as a Guest Experience Host, where you'll play a crucial role in enhancing our guests' stay by providing exceptional service and ensuring seamless operations at our front desk.
How You'll Shine
Greeting and registering of owners and guests
Providing information on local area attractions
Completion of all department-related paperwork
Using all communication equipment, including telephones, facsimiles and computers
Meet guests face-to-face and generate sales appointments for our sales centre located at our amazing resorts
Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check-in process
Clearly articulate the benefit of travelling within Travel & Leisure's community
Meet targets and KPI's as set by the business
This role requires you to be available for weekend and public holiday shifts.
How You'll Be Rewarded
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
Discounted hotel stays across Australia, Fiji, New Zealand
Great career development opportunities
Birthday Leave
What You'll Bring
To be successful in this role, you will be:
Previous experience within a similar hotel position
Genuine passion for customer service and the local area
Excellent communicator with strong interpersonal skills
Enthusiastic, self-motivated and positive individual
Immaculate presentation and professional grooming standards
High levels of computer literacy
Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
Have the ability to recognize and solve problems in the workplace
Ability to work a flexible schedule, including nights, weekends, public and school holidays.Join us on this exciting journey as we redefine excellence in guest experience and create unforgettable memories for our customers. Apply now and be part of our dynamic team!
Job summaryEnhance member and guest experience as the Guest Experience Host, ensuring seamless operations, exceptional service and drive sales tour generation.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.
Part-time
Shift and schedule
Weekend availability
Shift work
Public holidays
Location
Melbourne VIC 3000
Benefits
Pulled from the full job description
Birthday leave
Full job description
We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
We Put the World on Vacation
At Travel + Leisure, our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.
About the Role
Join our team as a Guest Experience Host, where you'll play a crucial role in enhancing our guests' stay by providing exceptional service and ensuring seamless operations at our front desk.
How You'll Shine
Greeting and registering of owners and guests
Providing information on local area attractions
Completion of all department-related paperwork
Using all communication equipment, including telephones, facsimiles and computers
Meet guests face-to-face and generate sales appointments for our sales centre located at our amazing resorts
Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check-in process
Clearly articulate the benefit of travelling within Travel & Leisure's community
Meet targets and KPI's as set by the business
This role requires you to be available for weekend and public holiday shifts.
How You'll Be Rewarded
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
Discounted hotel stays across Australia, Fiji, New Zealand
Great career development opportunities
Birthday Leave
What You'll Bring
To be successful in this role, you will be:
Previous experience within a similar hotel position
Genuine passion for customer service and the local area
Excellent communicator with strong interpersonal skills
Enthusiastic, self-motivated and positive individual
Immaculate presentation and professional grooming standards
High levels of computer literacy
Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
Have the ability to recognize and solve problems in the workplace
Ability to work a flexible schedule, including nights, weekends, public and school holidays.Join us on this exciting journey as we redefine excellence in guest experience and create unforgettable memories for our customers. Apply now and be part of our dynamic team!
Job summaryEnhance member and guest experience as the Guest Experience Host, ensuring seamless operations, exceptional service and drive sales tour generation.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.
💡 Quick Summary
Seeking a career-building opportunity? The Guest Experience Host position is now open for candidates interested in the Admin Executive sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.
