Head of Office

About the Role

We are seeking a seasoned, people-first Office Head to oversee and elevate the operations of our India office. This is a leadership role requiring a balance of strategic oversight, operational execution, people management, and cultural stewardship.

The ideal candidate brings prior experience running the day-to-day of an office in an accounting, finance, or professional services context.
Key Responsibilities:
• Act as the India office's most senior leader alongside our founder and Managing Partner. You'll be accountable for our office's overall performance, employee well-being, and alignment with global company goals.
• Collaborate with US-based leadership to translate strategic objectives into tactical execution locally.
• Represent company values, ensuring culture continuity across geographies.
Operations Management:
• Own and optimize internal workflows including office admin, IT, HR coordination, and finance.
• Establish and maintain SOPs to ensure operational efficiency and compliance.
• Oversee tools, systems, and facilities to ensure a professional, reliable working environment.
People & Culture:
• Manage a team of direct reports and oversee the broader office in our office locally and throughout India.
• Lead local hiring processes in coordination with HR and talent leads.
• Conduct regular performance reviews, development check-ins, and retention planning.
• Champion employee engagement, inclusion, and culture-building initiatives.
Finance & Compliance:
• Manage the India office budget and report on monthly variances and cash planning.
• Coordinate with finance and legal teams to ensure compliance with Indian labor laws and reporting requirements.
Collaboration & Communication:
• Serve as a bridge between India and US teams, ensuring clarity, alignment, and seamless cross-border operations.
• Lead all-hands meetings, 1:1s, and cross-team planning sessions as needed.
Qualifications:
• 10+ years of professional experience, including at least 5 years in a people or office leadership role.
• Prior experience in a BPO, accounting firm, finance back-office, or shared service environment strongly preferred.
• Demonstrated ability to manage and develop teams in a growing organization.
• Deep knowledge of HR, compliance, and operational standards in India.
• Strong verbal and written communication skills, especially in an international context.
• Proficiency with cloud-based tools (e.g., Google Workspace, Slack, Notion, Excel).
• Experience working with US-based companies or leadership is a plus.

India
West Bengal
Kolkata Show on map Get directions