Head of Quality Assurance

Full job description
Position Overview

As Head of Quality Assurance, you will be responsible for establishing and maintaining comprehensive quality standards across our high-stakes assessment platforms. You'll lead a team dedicated to ensuring our products meet rigorous requirements for accuracy, security, accessibility, and compliance. Your leadership will be crucial in maintaining the integrity of assessment experiences that significantly impact learners' educational and professional futures.


Key Responsibilities

Develop and implement comprehensive QA strategies and methodologies specific to high-stakes testing environments
Build and lead a diverse team of QA professionals with expertise in educational assessment technologies
Establish robust testing protocols for security, data integrity, and test-delivery reliability
Implement automated and manual testing frameworks that address the unique challenges of assessment platforms
Enhance the technical Performance testing capabilities to enable repeatable processes for load, soak and stress testing at scale.
Collaborate with Product, Engineering, and Project Management teams to identify and mitigate potential quality risks
Develop metrics and reporting systems to track quality performance and drive continuous improvement
Lead incident response and resolution for critical quality issues
Stay current with evolving standards and best practices in assessment security and integrity

Experience, Skills & Qualifications

8+ years of QA experience with 5+ years in leadership roles
Demonstrated experience with high-stakes testing platforms or similarly critical applications
Strong understanding of testing methodologies for complex software systems
Experience with security testing, accessibility compliance, and technical performance testing.
Experience implementing and managing automated testing frameworks
Strong analytical and problem-solving abilities
Excellent communication skills and ability to advocate for quality across the organization

What We Offer

We are a purpose-driven organisation, offering a ‘flexible’ approach to work. We understand one size doesn’t fit all, so whatever works for the business, the team and your role – means endless possibilities for the flexibility you need.

We also offer:

Access to our Employee Share Ownership Program. We will match your shares of up to $2,000 per year.
A fifth week of annual leave (conditions apply), a day off for your birthday and a few ‘freebie days’ throughout the year.
Parental leave benefit including paid leave, continued super contributions and more.
Remote work – we don't mandate working from the office!
Eligible to participate in our annual pay review and bonus program after completion of your first year of employment.
A focus on virtual engagement and inclusivity to support our distributed workforce across the globe.
A focus on development and upskilling opportunities (if that’s what you’re after).
For a glimpse into Janison’s culture and to see our regular employee updates, follow Janison on LinkedIn. We’d love you to be part of our community!


Next Steps

If you are looking for an organisation that will support your growth, provide you with the flexibility you need and are looking for a greater purpose to exercise your skills, then please submit your application. We can’t wait to hear from you!

By submitting your application with Janison, you confirm acknowledgement of Janison’s Applicant Privacy Notice which you can view at this link.