Job Description
Location
Sydney NSW
Benefits
Pulled from the full job description
Pet insurance
Full job description
Join our team as a Health Program Administrator!
As a Health Program Administrator play a crucial role in supporting the administration and operations of our Chronic Disease Management Programs. This position is integral to achieving HCF’s objectives and ensuring operational efficiency.
Please note this role is a permanent part time position for 22 hours a week. Monday- Thursday 9:00am-3:30pm
In addition to strong administrative experience, you should ideally possess customer service skills and experience, along with a customer-centric approach.
Key Responsibilities:
Support the administration and operations of our Chronic Disease Management Programs, aligning with HCF Health and Wellbeing Strategy.
Maintain and liaise with third-party suppliers to ensure program delivery according to strategy and contractual obligations.
Assist with the administration and operational delivery of the program to achieve HCF’s objectives.
Engage with external and internal stakeholders to support delivery and operational efficiency.
Measure member satisfaction of programs, including follow-ups to ensure the program remains fit for purpose.
Coordinate member enquiries and complaints related to the program.
Ensure smooth and efficient processes to meet service level agreements.
Provide input to program enhancements, expansions, or rationalisations to ensure effective disease management and risk identification, assisting in the reduction of benefit outlay.
Efficiently administer project delivery.
About HCF
At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.
We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.
Culture & Benefits
Purpose-driven passion
We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.
Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:
50% subsidy on HCF hospital and/or extras cover
18 weeks of parental leave for all new parents
Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.
Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.
Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.
Next steps
If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition –
[email protected]
to discuss.
We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.
Sydney NSW
Benefits
Pulled from the full job description
Pet insurance
Full job description
Join our team as a Health Program Administrator!
As a Health Program Administrator play a crucial role in supporting the administration and operations of our Chronic Disease Management Programs. This position is integral to achieving HCF’s objectives and ensuring operational efficiency.
Please note this role is a permanent part time position for 22 hours a week. Monday- Thursday 9:00am-3:30pm
In addition to strong administrative experience, you should ideally possess customer service skills and experience, along with a customer-centric approach.
Key Responsibilities:
Support the administration and operations of our Chronic Disease Management Programs, aligning with HCF Health and Wellbeing Strategy.
Maintain and liaise with third-party suppliers to ensure program delivery according to strategy and contractual obligations.
Assist with the administration and operational delivery of the program to achieve HCF’s objectives.
Engage with external and internal stakeholders to support delivery and operational efficiency.
Measure member satisfaction of programs, including follow-ups to ensure the program remains fit for purpose.
Coordinate member enquiries and complaints related to the program.
Ensure smooth and efficient processes to meet service level agreements.
Provide input to program enhancements, expansions, or rationalisations to ensure effective disease management and risk identification, assisting in the reduction of benefit outlay.
Efficiently administer project delivery.
About HCF
At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.
We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.
Culture & Benefits
Purpose-driven passion
We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.
Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:
50% subsidy on HCF hospital and/or extras cover
18 weeks of parental leave for all new parents
Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.
Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.
Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.
Next steps
If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition –
[email protected]
to discuss.
We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.
💡 Quick Summary
Seeking a career-building opportunity? The Health Program Administrator position is now open for candidates interested in the Admin Executive sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.
