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ABC Legal Services
Dispatch Lead
ABC Legal Services · Miami, FL, United States · via ZipRecruiter
11 hours ago
$43.2K–$48K a year
Full–time
Apply directly on ZipRecruiter
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Apply on John & Kristie
Job highlights
Identified by Google from the original job post
Qualifications
2+ years of experience in legal dispatch, process serving, or a related legal operations role
Demonstrated ability to guide or support peers in a fast-paced operational environment
Strong organizational and prioritization skills with the ability to manage a personal workload while supporting others
5 more items(s)
Benefits
Health, Dental, Vision insurance
401(k) with company matching
Paid time off
11 more items(s)
Responsibilities
The Dispatch Lead is an active dispatching role with territory-level lead responsibilities
In addition to personally handling dispatch assignments within their assigned territory, this position leads a team of dispatchers on complex or hard-to-dispatch jobs, helps maintain SLA and service quality standards, and manages offline vendor relationships to fill coverage gaps
This role serves as a point of contact and escalation for internal departments, management, and territory team members, and contributes to network coverage, offline vendor sourcing, and continuous improvement within their territory
10 more items(s)
Job description
About ABC Legal Services:
ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.
Job Overview:
The Dispatch Lead is an active dispatching role with territory-level lead responsibilities. In addition to personally handling dispatch assignments within their assigned territory, this position leads a team of dispatchers on complex or hard-to-dispatch jobs, helps maintain SLA and service quality standards, and manages offline vendor relationships to fill coverage gaps. This role serves as a point of contact and escalation for internal departments, management, and territory team members, and contributes to network coverage, offline vendor sourcing, and continuous improvement within their territory.
Key Responsibilities:
• Manage day-to-day dispatch operations within an assigned territory, ensuring timely and accurate routing of legal documents in line with SLA and quality standards
• Serve as a working lead for a team of dispatchers, providing guidance, support, and task coordination to drive performance and maintain workflow efficiency
• Support team members on complex or high-priority assignments, offering strategic direction on hard-to-dispatch jobs (e.g., rural, high-volume, or time-sensitive requests)
• Monitor territory performance, including coverage, turnaround times, and pricing, and make data-informed adjustments to meet service and cost expectations
• Review and approve pricing exceptions, sheriff service requests, and other escalated dispatch decisions
• Act as a primary point of contact for internal stakeholders, handling escalations, resolving issues, and communicating proactively on service risks or delays
• Source, onboard, and manage offline vendors to support coverage gaps, including negotiating rates and ensuring timely job completion and payment
• Partner with recruiting and network teams to identify coverage needs and support growth of the process server network
• Maintain accurate documentation of dispatch activity, vendor performance, and territory metrics
• Identify process improvement opportunities and contribute to initiatives that enhance dispatch efficiency, coverage, and service quality
Qualifications:
• High school diploma or equivalent; associate's or bachelor's degree preferred.
• 2+ years of experience in legal dispatch, process serving, or a related legal operations role.
• Demonstrated ability to guide or support peers in a fast-paced operational environment.
• Experience coordinating with offline or on-demand vendors preferred.
• Strong organizational and prioritization skills with the ability to manage a personal workload while supporting others.
• Excellent written and verbal communication skills, including the ability to negotiate with external vendors.
• High attention to detail and commitment to compliance with service-of-process standards.
• Proficiency in dispatch or case management platforms; experience with ABC Legal systems preferred.
Nice to have:
• Familiarity with state-specific service of process rules across multiple jurisdictions.
• Experience identifying and onboarding new process servers or offline vendor contacts.
• Prior experience in a dispatch lead or senior dispatcher role.
• Bilingual proficiency (English/Spanish) is a plus
Benefits:
• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
Schedule: Full-time, Monday through Friday
Salary Range: $43,200 to $48,000
Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.
This position is remote but located in Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida, or Puerto Rico.
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gpac
Healthcare Law Regulatory & Licensure Attorney
gpac · Miami, FL, United States · via LinkedIn
12 hours ago
$1L–$1.7L a year
Full–time
Apply on LinkedIn
Apply on Lensa
Apply directly on Talent.com
Apply on WhatJobs
Apply on Jobilize
Apply on Learn4Good
Job highlights
Identified by Google from the original job post
Qualifications
J.D. from an accredited law school; active bar admission in good standing in Florida
4+ years of litigation experience with meaningful exposure to healthcare law, administrative law, or professional licensing
Demonstrated ability as an attorney to independently manage and strategically direct a substantial caseload
2 more items(s)
Benefits
Competitive salary and bonus structure commensurate with experience
The opportunity to join a firm with 30+ years of established relationships, referral networks, and an exceptional reputation in healthcare law
A collegial, experienced team of attorneys invested in your professional growth
2 more items(s)
Responsibilities
This is a substantive litigation and administrative law role with real responsibility from day one
The primary focus of this position is to represent healthcare providers in administrative licensing matters, regulatory proceedings, and appeals
As the successful attorney demonstrates competency, the portfolio will expand to include credentialing and peer review matters
8 more items(s)
Job description
Attorney Opening - Regulatory & Licensure Division
Healthcare Law | Multi-State Practice | Full-Time
With 35 years of experience in healthcare law, we have built an exceptional reputation for delivering results that matter to the providers, institutions, and professionals we serve. Our attorneys are trusted advocates in some of the most complex and consequential matters in healthcare law - and we are growing. We are seeking a talented, driven attorney to join our Regulatory and Licensure Division and continue building on the legacy our clients depend on.
The Opportunity
This is a substantive litigation and administrative law role with real responsibility from day one. The primary focus of this position is to represent healthcare providers in administrative licensing matters, regulatory proceedings, and appeals. As the successful attorney demonstrates competency, the portfolio will expand to include credentialing and peer review matters.
If you are an attorney who thrives in a fast-paced environment, takes pride in strategic thinking, and is energized by high-stakes advocacy on behalf of healthcare professionals, this role is built for you.
💡 Quick Summary
Seeking a career-building opportunity? The Healthcare Law Regulatory & Licensure Attorney position is now open for candidates interested in the Legal Jobs sector. This role in Miami offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Legal Jobs is a plus.
