Job Description
Employment Type: Full-time
Start Date: Immediate
Job Posted By: Recruitment Agency on behalf of a manufacturing client
Position Overview
A windows and doors manufacturing company in North York is currently seeking a Customer Service Representative to join their team immediately. This position is ideal for someone with prior experience in the windows/doors industry or a similar manufacturing environment.
The successful candidate will be responsible for supporting customers, coordinating orders, and communicating with internal departments to ensure accurate and timely processing of orders.
Key Responsibilities
Respond to customer inquiries via phone, email, and in person
Process and enter customer orders accurately into the system
Provide product information related to windows, doors, and related components
Coordinate with production, shipping, and sales teams to track orders and resolve issues
Assist customers with order status, delivery timelines, and product details
Handle customer concerns and provide timely resolutions
Maintain accurate customer records and documentation
Support general administrative tasks within the customer service department
Requirements
Previous customer service experience in a windows/doors manufacturing company or similar industry is required
Strong communication and interpersonal skills
Ability to manage multiple tasks and work in a fast-paced environment
Good computer skills and experience with order entry systems
Strong attention to detail and organizational skills
Ability to work both independently and as part of a team
Qualified candidates who meet the requirements are encouraged to apply. Only shortlisted candidates will be contacted.
Job Type: Full-time
Pay: $19.00 per hour
Expected hours: 40 per week
Work Location: In person
Start Date: Immediate
Job Posted By: Recruitment Agency on behalf of a manufacturing client
Position Overview
A windows and doors manufacturing company in North York is currently seeking a Customer Service Representative to join their team immediately. This position is ideal for someone with prior experience in the windows/doors industry or a similar manufacturing environment.
The successful candidate will be responsible for supporting customers, coordinating orders, and communicating with internal departments to ensure accurate and timely processing of orders.
Key Responsibilities
Respond to customer inquiries via phone, email, and in person
Process and enter customer orders accurately into the system
Provide product information related to windows, doors, and related components
Coordinate with production, shipping, and sales teams to track orders and resolve issues
Assist customers with order status, delivery timelines, and product details
Handle customer concerns and provide timely resolutions
Maintain accurate customer records and documentation
Support general administrative tasks within the customer service department
Requirements
Previous customer service experience in a windows/doors manufacturing company or similar industry is required
Strong communication and interpersonal skills
Ability to manage multiple tasks and work in a fast-paced environment
Good computer skills and experience with order entry systems
Strong attention to detail and organizational skills
Ability to work both independently and as part of a team
Qualified candidates who meet the requirements are encouraged to apply. Only shortlisted candidates will be contacted.
Job Type: Full-time
Pay: $19.00 per hour
Expected hours: 40 per week
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Hiring Customer Service Representative With Window Company Experience in North York position is now open for candidates interested in the Customer Care sector. This role in North York offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.