Job Description
IGT Solutions
Partner-Customer Success (Account Management) (BPO / CX Services)- Travel Vertical
IGT Solutions • Ahmedabad, Gujarat • via Expertini
6 days ago
Full–time
Apply on Expertini
Job description
About Organization - IGT Solutions Pvt Ltd
IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1++8, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. We have a global delivery footprint, spread across 1+ centres in 11 countries, with 30,000 CX and Technology experts from 35+ nationalities.
Profile Summary:
• IGT Solutions is looking for a Partner - Customer Success. The position is based in the Kuala Lumpur/Manila and reports to the Vice President. The successful candidate will be responsible to develop an account-level strategy for customer/s. Overall leadership of the account in order to nurture the account by delivering the business objectives and providing an overall strategic direction
Primary Job Responsibility:
• Build and Maintain Global Alliances and partnerships with Industry Relationships
• Provide strategic support to the shareholders on Business Plan Review/ Implementation
• Accomplish the organization's goals and objectives
• Manage client expectations, participate in steering committee review meetings
• Meet or exceed sales revenue/profitability and customer satisfaction goals in the APAC region
• Should have deep knowledge and understanding of the Travel technology market, Competition & Market trends in the BPO industry
• Develops and Establishes Short & long-term Strategies for an account with respect to annual budgets and activity plan consistent with the agreed strategies
• Build and Maintain Customer Alliances and partnerships to drive results
• Provide strategic support to the shareholders on Business Plan Review/ implementation with quarterly and yearly reviews with the customer and internal shareholders
• Accomplish the account goals and objectives
• Education and Essential Experience:
• · 12-18 years of experience in BPO / CX Account Management at a leadership level
• Sales experience with a proven track record in BPO and/or ITES Sales
• Should have deep knowledge, Experience, and understanding of the Travel / TTH / Airline Industry
Key Enablers:
• Ability to motivate and inspire teams
• Innovative and able to foresee market conditions
• Excellent people manager, open to direction and a collaborative work style, and committed to getting the job done
• Persuasive with details and facts
• Confident, flexible with the ability to work in a fast-paced and changing environment
• Show integrity in all aspects of the position by doing the right thing, taking responsibility, and delivering on the promise.
• Extrovert with a blend of sales mindset
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, ****** orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
Please share your resume at
Report this listing
IGT Solutions
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Mangalam Information Technologies Pvt. Ltd.
Hiring for Bpo
Mangalam Information Technologies Pvt. Ltd. • Ahmedabad, Gujarat • via Trabajo.org
21 days ago
Full–time
Apply on Trabajo.org
Apply on CallCenterJob.co.in
Job description
About theCompany: -
Mangalam Information Technologies Private Limited an ISO 27001:2013 certified company Mangalam Information Technologies is a leading Business Process Management and IT Company having presence in USA and India offering wide range of outsourcing services to the international fortune 500 companies requires talented individuals to join the team. We are expertise in Healthcare Database Management, Data Processing and Data Capturing, Electronic Data Discovery Process, Medical Summary, Medical Records Organizing & Indexing and other outsourcing processes.
• Educational Qualifications: Any graduate / Undergraduate
• Required Skill: Good Communication skill - English
• Education Qualification :Any graduate / Undergraduate
• Experience Range: Fresher or Experienced
• Shift Timing:
06:30 PM to 03:30 AM - For Female Its Work From Home
Our EVP (Employee Value proposition)
5 Days working
We are a “Great place to work certified” company.
30 Earned Leaves during calendar Year
Career progression and continuous Learning& Development (Technical, Soft skills, Communication, Leadership)
Performance bonus & Loyalty Bonus Benefits
Rewards and Recognition programs
Standard Salary as per market norms Equal career opportunities, No discrimination
Magnificent & Dynamic Culture
Festival celebrations & fun events
• Job Types: Full-time, Fresher
• Salary: Up to ₹30,000.00 per month
• Benefits:
- Food provided
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
- UK shift
- US shift
Supplemental pay types:
- Yearly bonus
• Speak with the employer
++1-XXXXXXXXXX
Partner-Customer Success (Account Management) (BPO / CX Services)- Travel Vertical
IGT Solutions • Ahmedabad, Gujarat • via Expertini
6 days ago
Full–time
Apply on Expertini
Job description
About Organization - IGT Solutions Pvt Ltd
IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1++8, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. We have a global delivery footprint, spread across 1+ centres in 11 countries, with 30,000 CX and Technology experts from 35+ nationalities.
Profile Summary:
• IGT Solutions is looking for a Partner - Customer Success. The position is based in the Kuala Lumpur/Manila and reports to the Vice President. The successful candidate will be responsible to develop an account-level strategy for customer/s. Overall leadership of the account in order to nurture the account by delivering the business objectives and providing an overall strategic direction
Primary Job Responsibility:
• Build and Maintain Global Alliances and partnerships with Industry Relationships
• Provide strategic support to the shareholders on Business Plan Review/ Implementation
• Accomplish the organization's goals and objectives
• Manage client expectations, participate in steering committee review meetings
• Meet or exceed sales revenue/profitability and customer satisfaction goals in the APAC region
• Should have deep knowledge and understanding of the Travel technology market, Competition & Market trends in the BPO industry
• Develops and Establishes Short & long-term Strategies for an account with respect to annual budgets and activity plan consistent with the agreed strategies
• Build and Maintain Customer Alliances and partnerships to drive results
• Provide strategic support to the shareholders on Business Plan Review/ implementation with quarterly and yearly reviews with the customer and internal shareholders
• Accomplish the account goals and objectives
• Education and Essential Experience:
• · 12-18 years of experience in BPO / CX Account Management at a leadership level
• Sales experience with a proven track record in BPO and/or ITES Sales
• Should have deep knowledge, Experience, and understanding of the Travel / TTH / Airline Industry
Key Enablers:
• Ability to motivate and inspire teams
• Innovative and able to foresee market conditions
• Excellent people manager, open to direction and a collaborative work style, and committed to getting the job done
• Persuasive with details and facts
• Confident, flexible with the ability to work in a fast-paced and changing environment
• Show integrity in all aspects of the position by doing the right thing, taking responsibility, and delivering on the promise.
• Extrovert with a blend of sales mindset
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, ****** orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
Please share your resume at
Report this listing
IGT Solutions
Glassdoor
4.2/5
5.5K reviews
AmbitionBox
3.3/5
2.6K reviews
Indeed
3.1/5
343 reviews
More jobs at IGT Solutions
See web results for IGT Solutions
Mangalam Information Technologies Pvt. Ltd.
Hiring for Bpo
Mangalam Information Technologies Pvt. Ltd. • Ahmedabad, Gujarat • via Trabajo.org
21 days ago
Full–time
Apply on Trabajo.org
Apply on CallCenterJob.co.in
Job description
About theCompany: -
Mangalam Information Technologies Private Limited an ISO 27001:2013 certified company Mangalam Information Technologies is a leading Business Process Management and IT Company having presence in USA and India offering wide range of outsourcing services to the international fortune 500 companies requires talented individuals to join the team. We are expertise in Healthcare Database Management, Data Processing and Data Capturing, Electronic Data Discovery Process, Medical Summary, Medical Records Organizing & Indexing and other outsourcing processes.
• Educational Qualifications: Any graduate / Undergraduate
• Required Skill: Good Communication skill - English
• Education Qualification :Any graduate / Undergraduate
• Experience Range: Fresher or Experienced
• Shift Timing:
06:30 PM to 03:30 AM - For Female Its Work From Home
Our EVP (Employee Value proposition)
5 Days working
We are a “Great place to work certified” company.
30 Earned Leaves during calendar Year
Career progression and continuous Learning& Development (Technical, Soft skills, Communication, Leadership)
Performance bonus & Loyalty Bonus Benefits
Rewards and Recognition programs
Standard Salary as per market norms Equal career opportunities, No discrimination
Magnificent & Dynamic Culture
Festival celebrations & fun events
• Job Types: Full-time, Fresher
• Salary: Up to ₹30,000.00 per month
• Benefits:
- Food provided
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
- UK shift
- US shift
Supplemental pay types:
- Yearly bonus
• Speak with the employer
++1-XXXXXXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Hiring for Bpo Mangalam Information position is now open for candidates interested in the Work from home Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
