Job Description
Job Title: Customer Care Executive (International Process)
Location: Work from Home based in Gurgaon (Initial 1-month training at Gurgaon Or Mumbai Office)
Job Type: Permanent
About Us:
Teleperformance is a global leader in providing exceptional customer experience. We're hiring Customer Care Executives to join our international team and provide top-notch support to our clients.
Responsibilities:
- Handle customer inquiries and resolve issues via call
- Provide accurate and timely information to customers
- Utilize problem-solving skills to address customer concerns
- Maintain a high level of customer satisfaction and quality standards
- Collaborate with internal teams to resolve customer issues
Requirements:
- Excellent communication skills in English (written and verbal)
- Ability to work from home with a stable internet connection (minimum 20 Mbps) and power backup
- Residence within the transport boundary of Teleperformance Gurgaon office
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong problem-solving skills and attention to detail
- 0-2 years of experience in customer service (international experience preferred)
What We Offer:
- Permanent work-from-home opportunity
- Initial 1-month training at our Gurgaon office
- Certification upon successful completion of training
- Provision of systems and equipment for work-from-home setup
- Competitive salary and benefits package
- Opportunities for career growth and professional development
Shift:
Rotational Shift including night shift with 2 rotational week offs.
In 24x7 any + hours shift would be there including 8 hours of neat production and 1 hour break.
Salary Structure:
Graduate Freshers :
Monthly CTC : 31,836
In Hand : 27,514
Experienced Candidates, both Graduates and Under Graduates (Non BPO background) :
Monthly CTC : 33,+1+
In Hand : 2+,412
Experience Candidates, both Graduates and Under Graduates (BPO background) :
Monthly CTC : 36,001
In Hand : 31,216
How to Apply:
If you're a motivated and customer-focused individual, please contact :
HR Sayan - 8158812+16
This is only for Mumbai & Gurgaon Location. If you are already in Gurgaon or Mumbai you can apply(no relocation)
💡 Quick Summary
Seeking a career-building opportunity? The Hiring For Work From Home_International Process_Mumbai & position is now open for candidates interested in the Work from home Jobs sector. This role in Gurgaon offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
