Job Description
HR and Payroll Platform Specialist
509829
Brisbane, QLD, Australia
Full-Time (Permanent)
Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.
This role is based out of our beautiful Brisbane head office (hybrid, minimum 3 days in the Brisbane office).
What you’ll be doing
As our HR and Payroll Platform Specialist, you’ll play a key role in ensuring our People systems are stable, well-governed and continuously improving to support business outcomes.
Reporting to the HR & Payroll Platform Owner, you’ll act as a trusted subject matter expert across HR and Payroll platforms, partnering closely with People teams, Technology and external vendors to deliver reliable and scalable solutions.
In this role, you will:
Act as the SME across HR and Payroll platforms, including Oracle HCM and ADP Payroll
Partner with HR and Payroll stakeholders to understand requirements and translate them into effective system solutions
Support and drive continuous improvement initiatives across HR and Payroll systems
Investigate and resolve complex system issues, identifying root causes and implementing sustainable solutions
Own and deliver smaller enhancement initiatives end-to-end, from requirements through to delivery
Support larger transformation initiatives by providing subject matter expertise and ensuring alignment to business processes
Manage relationships with vendors and outsourced support partners to ensure service quality and delivery
Contribute to governance activities including access management, controls, audit readiness and compliance
Support release cycles, upgrades and change management aligned to payroll and business timelines
Drive improved reporting, platform visibility and operational performance
You’ll play a critical role in bridging business and technology, ensuring HR and Payroll platforms support both day-to-day operations and long-term strategic objectives.
You’ll be great in this role if you have…
Experience supporting HR and/or Payroll systems within a complex organisation
Experience with Oracle HCM Cloud and/or ADP Payroll or similar platforms
Strong understanding of HR and Payroll processes and how they translate into system solutions
Proven ability to analyse business problems and translate them into requirements and system outcomes
Experience working with vendors or outsourced support partners
Strong problem-solving skills with the ability to manage complex issues through to resolution
Excellent stakeholder engagement skills across both technical and non-technical teams
Good understanding of governance, compliance and system lifecycle processes
Desirable:
Relevant tertiary qualifications in HR, Information Systems or related discipline
Oracle HCM certifications
Experience in large or regulated environments
Exposure to integrations and broader enterprise systems
Airline or travel industry experience
We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):
Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs
One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
Cheaper hospitality, retail, technology, beauty and wellness services
Free counselling and access to a well-being app to support your physical, mental, social and financial health
‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you
When everyone is included, everyone wins
We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.
Ready to apply?
We’re ready to hear from you. .
509829
Brisbane, QLD, Australia
Full-Time (Permanent)
Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.
This role is based out of our beautiful Brisbane head office (hybrid, minimum 3 days in the Brisbane office).
What you’ll be doing
As our HR and Payroll Platform Specialist, you’ll play a key role in ensuring our People systems are stable, well-governed and continuously improving to support business outcomes.
Reporting to the HR & Payroll Platform Owner, you’ll act as a trusted subject matter expert across HR and Payroll platforms, partnering closely with People teams, Technology and external vendors to deliver reliable and scalable solutions.
In this role, you will:
Act as the SME across HR and Payroll platforms, including Oracle HCM and ADP Payroll
Partner with HR and Payroll stakeholders to understand requirements and translate them into effective system solutions
Support and drive continuous improvement initiatives across HR and Payroll systems
Investigate and resolve complex system issues, identifying root causes and implementing sustainable solutions
Own and deliver smaller enhancement initiatives end-to-end, from requirements through to delivery
Support larger transformation initiatives by providing subject matter expertise and ensuring alignment to business processes
Manage relationships with vendors and outsourced support partners to ensure service quality and delivery
Contribute to governance activities including access management, controls, audit readiness and compliance
Support release cycles, upgrades and change management aligned to payroll and business timelines
Drive improved reporting, platform visibility and operational performance
You’ll play a critical role in bridging business and technology, ensuring HR and Payroll platforms support both day-to-day operations and long-term strategic objectives.
You’ll be great in this role if you have…
Experience supporting HR and/or Payroll systems within a complex organisation
Experience with Oracle HCM Cloud and/or ADP Payroll or similar platforms
Strong understanding of HR and Payroll processes and how they translate into system solutions
Proven ability to analyse business problems and translate them into requirements and system outcomes
Experience working with vendors or outsourced support partners
Strong problem-solving skills with the ability to manage complex issues through to resolution
Excellent stakeholder engagement skills across both technical and non-technical teams
Good understanding of governance, compliance and system lifecycle processes
Desirable:
Relevant tertiary qualifications in HR, Information Systems or related discipline
Oracle HCM certifications
Experience in large or regulated environments
Exposure to integrations and broader enterprise systems
Airline or travel industry experience
We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):
Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs
One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
Cheaper hospitality, retail, technology, beauty and wellness services
Free counselling and access to a well-being app to support your physical, mental, social and financial health
‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you
When everyone is included, everyone wins
We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.
Ready to apply?
We’re ready to hear from you. .
💡 Quick Summary
Seeking a career-building opportunity? The HR and Payroll Platform Specialist position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Brisbane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
