Job Description
Description
Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions.
Guided by our shared missions - ‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’. What that means in practice is simple. We care deeply about people, we build products that genuinely improve working lives, and we try to show up every day in a way that is human, respectful, and real.
Our culture is built on trust, ownership, and curiosity. We speak up, we push boundaries thoughtfully, and we treat people like adults. We work hard, we think globally, and we genuinely enjoy what we do.
Your role in our Mission
We are looking for a strategic and proactive HR Business Partner to join our global People team and support our Australia business.
With over 70 employees across Sydney and Melbourne, this role partners closely with our APAC Managing Director, the Australian leadership team and our people managers to shape and deliver people plans that genuinely support the business and our people. You will balance strategic thinking with practical delivery, using insight and data where it adds value, and good judgement where it matters most. In a small, but high performing region, our Australian People team operates with high visibility and agility. This role requires strong judgement and the ability to balance governance with pace, ensuring that commercial growth is always enabled.
Just as importantly, this is a role for someone who enjoys being close to the business. You will be visible, approachable and hands on, happy to roll up your sleeves and work collaboratively with our Head of Project Management on operational and office related matters, and with our Culture Club on social, cultural, CSR and DEI initiatives. You will help create a workplace that feels welcoming, well run, and inclusive.
Flexible, Hybrid Working
Our office is for you to use as much as you like; as a minimum our teams work from our Sydney office at least twice a week.
Some of your responsibilities & core duties will be:
Business partnering and people strategy
Partner with senior leaders and managers to deliver people plans aligned to business priorities
Provide thoughtful, pragmatic advice on organisational design, change, performance and engagement
Use people data and insights to identify root causes, inform decisions and prioritise effectively
Act as a trusted HR sounding board for leaders, supporting better decision making
Core HR delivery and employee lifecycle
Implement HR policies and processes that are compliant, practical and aligned to our values
Support annual pay review, benefits, performance management, talent review, engagement surveys and action planning
Provide end to end HR support from hire through to exit, including employee relations matters
Partner with payroll and external providers to ensure accurate, compliant and people centered outcomes
Reward, job architecture and benefits
Partner with Talent Acquisition and senior leaders on job architecture, role design and job mapping to ensure consistency, clarity and market alignment
Conduct salary benchmarking and remuneration analysis to support hiring, pay review and progression decisions, using external market data and internal frameworks
Contribute to external remuneration surveys, including submitting regional data to providers such as Mercer, and supporting interpretation of results
Support the annual pay review process by providing analysis, recommendations and insight aligned to market data, internal equity and business priorities
Review and provide input into regional benefits offerings, ensuring they remain competitive, relevant and aligned to employee needs and local market practice
Culture, engagement and ways of working
Actively foster a purposeful, inclusive culture aligned with our values across hybrid and remote environments
Work in close partnership with our Head of Project Management on office operations and day to day people experience
Collaborate with our Culture Club on social, cultural, CSR and DEI initiatives that bring our values to life
Support town halls, communication initiatives and moments that matter to our people
Coaching, mentoring and development
Coach managers to build confidence, capability and consistency in how they lead their teams
Support global People Operations colleagues who deliver core employee lifecycle activity
Partner with our global Learning and Development team to design and implement learning solutions that support growth and progression across our Australia business
Help identify and develop future leaders through thoughtful talent and succession planning
Talent, workforce planning and employer brand
Support workforce planning and organisational change in partnership with leaders
When needed, work alongside the Talent Acquisition team to support local hiring and interview processes
Ensure new starters experience a warm, well supported Reward Gateway onboarding
Contribute to employer brand activity and initiatives that help us attract and retain great people
Governance, compliance and risk
Ensure compliance with employment legislation and internal policies
Support audits, reporting requirements and regulatory changes
Contribute to the development and ongoing improvement of policies and employee documentation
Help maintain consistent, fair and transparent people practices across the business
The Experience and Key Skills you will have:
Solid experience as a HR Business Partner or in a senior HR role within a fast-paced, scaling environment, ideally within a technology, SaaS or professional services organisation, demonstrating sustained impact and ownership across multiple business cycles, supporting a growing workforce
Experience partnering with senior leaders and influencing with credibility, care and sound judgement, including direct partnership with C-suite or MD level stakeholders on people strategy (creation and delivery), L&D, employee engagement, organisational change and risk
Strong generalist HR experience including complex ER matters, performance management, annual pay reviews, organisational development, workforce planning for business growth, and annual performance and talent cycles
Comfortable balancing strategic thinking with hands on delivery, from people planning to day-to-day support. Able to move comfortably between long-term planning and immediate operational support.
Emotionally intelligent, empathetic and calm, able to navigate complex and sensitive situations with confidence and discretion, underpinned by proven experience handling confidential matters and advising leaders through sensitive people situations
Commercially aware, confident using data and insight to connect people decisions to business outcomes without losing the human context
Adaptable and relationship led, willing to get involved in the practical aspects of office life and culture building, creating experiences that delight employees
Degree in HR, Business or a related field, or equivalent professional experience with strong knowledge of Australian employment law.
Your interview journey:
Initial interview with our Senior Talent Acquisition Partner, Australia
First stage in-person interview with our Head of Sales and our Head of Project Management
Take home case study task, Predictive Index behavioural assessment and;
Final stage in-person interview with our Managing Director - APAC, Sales Director - Australia and our Finance & Commercial Director - Australia
At Reward Gateway, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.
Be comfortable. Be you.
We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it’s about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work.
About Reward Gateway
Reward Gateway is culture and client driven. We’re obsessed with putting the “Human” in HR and are proud to have been 100% dedicated to HR for over a decade. Since 2007, we’ve been right by the side of the world’s most innovative HR people, giving them beautiful products and tools they can use to attract, engage and retain their people.
The world’s most successful companies treat their people differently. They generate stock market returns of twice their peers and they have half the employee turnover. 76% of CEOs recognize that employee engagement is vital to their success but only 24% say they have a highly engaged company. Bridging that engagement gap is what drives us.
Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions.
Guided by our shared missions - ‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’. What that means in practice is simple. We care deeply about people, we build products that genuinely improve working lives, and we try to show up every day in a way that is human, respectful, and real.
Our culture is built on trust, ownership, and curiosity. We speak up, we push boundaries thoughtfully, and we treat people like adults. We work hard, we think globally, and we genuinely enjoy what we do.
Your role in our Mission
We are looking for a strategic and proactive HR Business Partner to join our global People team and support our Australia business.
With over 70 employees across Sydney and Melbourne, this role partners closely with our APAC Managing Director, the Australian leadership team and our people managers to shape and deliver people plans that genuinely support the business and our people. You will balance strategic thinking with practical delivery, using insight and data where it adds value, and good judgement where it matters most. In a small, but high performing region, our Australian People team operates with high visibility and agility. This role requires strong judgement and the ability to balance governance with pace, ensuring that commercial growth is always enabled.
Just as importantly, this is a role for someone who enjoys being close to the business. You will be visible, approachable and hands on, happy to roll up your sleeves and work collaboratively with our Head of Project Management on operational and office related matters, and with our Culture Club on social, cultural, CSR and DEI initiatives. You will help create a workplace that feels welcoming, well run, and inclusive.
Flexible, Hybrid Working
Our office is for you to use as much as you like; as a minimum our teams work from our Sydney office at least twice a week.
Some of your responsibilities & core duties will be:
Business partnering and people strategy
Partner with senior leaders and managers to deliver people plans aligned to business priorities
Provide thoughtful, pragmatic advice on organisational design, change, performance and engagement
Use people data and insights to identify root causes, inform decisions and prioritise effectively
Act as a trusted HR sounding board for leaders, supporting better decision making
Core HR delivery and employee lifecycle
Implement HR policies and processes that are compliant, practical and aligned to our values
Support annual pay review, benefits, performance management, talent review, engagement surveys and action planning
Provide end to end HR support from hire through to exit, including employee relations matters
Partner with payroll and external providers to ensure accurate, compliant and people centered outcomes
Reward, job architecture and benefits
Partner with Talent Acquisition and senior leaders on job architecture, role design and job mapping to ensure consistency, clarity and market alignment
Conduct salary benchmarking and remuneration analysis to support hiring, pay review and progression decisions, using external market data and internal frameworks
Contribute to external remuneration surveys, including submitting regional data to providers such as Mercer, and supporting interpretation of results
Support the annual pay review process by providing analysis, recommendations and insight aligned to market data, internal equity and business priorities
Review and provide input into regional benefits offerings, ensuring they remain competitive, relevant and aligned to employee needs and local market practice
Culture, engagement and ways of working
Actively foster a purposeful, inclusive culture aligned with our values across hybrid and remote environments
Work in close partnership with our Head of Project Management on office operations and day to day people experience
Collaborate with our Culture Club on social, cultural, CSR and DEI initiatives that bring our values to life
Support town halls, communication initiatives and moments that matter to our people
Coaching, mentoring and development
Coach managers to build confidence, capability and consistency in how they lead their teams
Support global People Operations colleagues who deliver core employee lifecycle activity
Partner with our global Learning and Development team to design and implement learning solutions that support growth and progression across our Australia business
Help identify and develop future leaders through thoughtful talent and succession planning
Talent, workforce planning and employer brand
Support workforce planning and organisational change in partnership with leaders
When needed, work alongside the Talent Acquisition team to support local hiring and interview processes
Ensure new starters experience a warm, well supported Reward Gateway onboarding
Contribute to employer brand activity and initiatives that help us attract and retain great people
Governance, compliance and risk
Ensure compliance with employment legislation and internal policies
Support audits, reporting requirements and regulatory changes
Contribute to the development and ongoing improvement of policies and employee documentation
Help maintain consistent, fair and transparent people practices across the business
The Experience and Key Skills you will have:
Solid experience as a HR Business Partner or in a senior HR role within a fast-paced, scaling environment, ideally within a technology, SaaS or professional services organisation, demonstrating sustained impact and ownership across multiple business cycles, supporting a growing workforce
Experience partnering with senior leaders and influencing with credibility, care and sound judgement, including direct partnership with C-suite or MD level stakeholders on people strategy (creation and delivery), L&D, employee engagement, organisational change and risk
Strong generalist HR experience including complex ER matters, performance management, annual pay reviews, organisational development, workforce planning for business growth, and annual performance and talent cycles
Comfortable balancing strategic thinking with hands on delivery, from people planning to day-to-day support. Able to move comfortably between long-term planning and immediate operational support.
Emotionally intelligent, empathetic and calm, able to navigate complex and sensitive situations with confidence and discretion, underpinned by proven experience handling confidential matters and advising leaders through sensitive people situations
Commercially aware, confident using data and insight to connect people decisions to business outcomes without losing the human context
Adaptable and relationship led, willing to get involved in the practical aspects of office life and culture building, creating experiences that delight employees
Degree in HR, Business or a related field, or equivalent professional experience with strong knowledge of Australian employment law.
Your interview journey:
Initial interview with our Senior Talent Acquisition Partner, Australia
First stage in-person interview with our Head of Sales and our Head of Project Management
Take home case study task, Predictive Index behavioural assessment and;
Final stage in-person interview with our Managing Director - APAC, Sales Director - Australia and our Finance & Commercial Director - Australia
At Reward Gateway, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.
Be comfortable. Be you.
We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it’s about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work.
About Reward Gateway
Reward Gateway is culture and client driven. We’re obsessed with putting the “Human” in HR and are proud to have been 100% dedicated to HR for over a decade. Since 2007, we’ve been right by the side of the world’s most innovative HR people, giving them beautiful products and tools they can use to attract, engage and retain their people.
The world’s most successful companies treat their people differently. They generate stock market returns of twice their peers and they have half the employee turnover. 76% of CEOs recognize that employee engagement is vital to their success but only 24% say they have a highly engaged company. Bridging that engagement gap is what drives us.
💡 Quick Summary
Seeking a career-building opportunity? The HR Business Partner, Australia position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
