HR Ops Workday

Job DescriptionHR Solutions (India) is an integral part of the Firms Human Resources division providing fundamental operational support across all areas of HR on a global basis.The main objective for this function is to play a lead role in driving thoughtful process and automation solutions that drive efficiency, reduce the cost of operations and mitigate operational risk across the Talent domain globally. The scope of these solutions includes continuous improvement and/or troubleshooting for processes already in place as well as designing new processes. This function is also responsible for business as usual activities and also to support Firms Performance and Learning Management system and downstream applicationsThe HR Operations Analysts day to day responsibilities include the following:Managing escalations/inquiries in a timely mannerManagement of repeatable processes within the agreed upon deadlines, with a focus on accuracy and qualityEnsuring data quality and accuracy by running data audits and working with HR partners to correct the dataPartnering with shared services vendors to execute on mass uploads and system configurations.Troubleshooting issues related to HR systemsIdentification of process issues: Ability to identify process issues through day to day transactional work and/or audits and engage appropriate stakeholders to determine resolutionWorking with team lead to prioritize assigned workQualifications:Candidate must have a Bachelor's degree with at least 1-2 year of operational experience. Human Resources experience as well as experience working within Financial Services a plus but not requiredMicrosoft Excel proficiency is requiredCommunication/client relationship skills: Ability to build trusting relationships and interact/negotiate with HR partnersThe ability to balance multiple priorities in a fast-changing environment.Must be a team player who enjoys high volume, fast paced and dynamic environmentGood understanding of Workday, Business Objects, HR Onboarding applications, Taleo (or other Applicant Tracking Systems), HR Reporting and data analysis a plus.Strong verbal, written communication and organizational skills.Microsoft Office skills in Power Point, Projects, etc.Must have a sense of urgency when working on assigned tasks and the ability to balance multiple priorities in a fast-changing environmentComfortable with learning new systems and technologiesAbility to work independently to figure things out and be comfortable to propose solutionAttention to detail and organizational skills a must