Job Description
Under supervision, organizes, supports, and maintains employee engagement programs, events, and activities. Collaborates with internal partners to execute recognition initiatives and liaise with employee resource groups. Executes the community outreach efforts, recruitment and staffing strategies and initiatives to assist in hiring qualified candidates for positions across various Authority departments.
Qualifications
PRIMARY RESPONSIBILITIES
• Plans and delivers culture and engagement initiatives to enhance retention.
• Responsible for executing company-wide culture and engagement initiatives, events, and programs in coordination with other departments, including planning, setup/takedown, and hosting as needed.
• Acts as a liaison between divisions and departments to establish programs and develop viable methods of program implementation.
• Communicates department initiatives, plans, policies, and procedures to CTA staff through written and verbal statements/explanations.
• Collects information and announcements from departments on a monthly basis to update location communication monitor.
• Assists in updating materials for New Employee Orientation and delivering bi-weekly presentation.
• Participates in and supports administrative functions for Employee Resource Groups and helps launch new ones.
• Helps to maintain database of employee discounts and regularly promotes discounts through internal communication platforms.
• Assists with collecting content for newsletter and creates layout for digital and/or print versions.
• Serves as CTA representative at Job Fairs, Panels and Workshops.
• Responsible for coordinating registration and payment and assigning coverage when needed.
• Interacts and communicates with Job Fair providers, partner organizations, and Professional Associations to increase the number of community outreach events CTA participates in.
• Provides post-event follow-up to attendees and non-attendees.
• Responsible for updating and maintaining the CTA Job Fair Report.
• Supports the execution of recruitment and diversity events in collaboration with community-based organizations, including veteran outreach.
• Helps plan and host/cohost hiring events.
• Works with staff throughout the Talent Acquisition & Marketing, Outreach and Engagement team to create strategies for cultivating and maintaining relationships with community organizations.
• Maintains relationships within the organization and the community to develop and enhance client and community partnerships to assist in the recruitment of a diverse workforce.
• Participates in establishing an effective framework for researching, evaluating, and executing effective community outreach programming.
• Executes strategies that strengthen community connections and partnerships through outreach and programming.
• Identifies opportunities for new initiatives to expand CTA’s reach and improve public image in key communities.
• Maintains partnership database to track interactions, events, and ongoing programming with community partners.
• Administers recognition programs and activities.
• Coordinates the regular distribution of certificates for employee milestone, retirement, and other recognition activities.
• Regularly updates the organization on engagement initiatives through an established communication calendar to build excitement and grow participation for upcoming programs, including holiday and heritage month celebrations.
• Develops program marketing materials to advertise upcoming events and initiatives.
• Implements and supports a Comprehensive Workplace Safety Culture by delivering consistent, engaging initiatives, communication, activities and promote employee participation.
• In collaboration with CTA’s Safety Department, implement and support workplace safety engagement and recognition activities contributing to the reinforcement of Safety Management System (SMS) principles.
• Develop, prepare, and distribute safety-related content and materials that recognize employee contributions and support employee awareness and engagement in workplace safety programs
• Participates in the development, implementation, and administration of Human Resources engagement projects, goals, objectives, and policies.
• Reports on program participation and outcomes and makes suggestions for process improvement.
• Documents changes to standard operating procedures.
• Researches and suggests new engagement initiatives to drive retention.
• Reports policy changes to those impacted.
• Performs other duties as assigned.
MANAGEMENT RESPONSIBILITIES
Reporting to this position are the following jobs:
Job Title
• None
CHALLENGES
• Working and communicating with employees at all levels within the department and across the Authority.
• Managing and prioritizing multiple projects and balancing competing priorities and deadlines.
EDUCATION/EXPERIENCE REQUIREMENTS
• Bachelor’s degree in Marketing, Public Relations, Advertising, Human Resources, Organizational Development or a related field, OR one (1) year program administration experience or an equivalent combination of education and experience.
• Experience in project management preferred.
• Previous experience in graphic design preferred.
• Valid Illinois Driver’s License (DL).
PHYSICAL REQUIREMENTS
• Requires remaining stationary for extended periods of time and constantly operating a computer and other office productivity machinery.
• Required to move, transport, and maneuver equipment, supplies, and materials weighing up to 25 pounds.
• Traversing (up to 3 miles) and ascending and descending stairs.
• Required to assist with the setup, breakdown, and on-site coordination of events, which may involve prolonged standing, walking, bending, and light lifting in indoor and outdoor environments.
• Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.
KNOWLEDGE, SKILLS, AND ABILITIES
• Working knowledge of Adobe Creative Cloud applications (Photoshop, InDesign, After Effects) and Microsoft Office applications (Word, Power Point, Excel).
• Strong writing, editing and proofreading skills.
• Strong project and time management skills.
• Strong organizational skills and attention to detail.
• Detailed knowledge of using standard office environment applications (browser, e-mail).
• Ability to establish and maintain effective working relationships with colleagues and external partners.
• Ability to work independently and be pro-active and self-motivated.
• Working knowledge of social media platforms (i.e. Facebook, LinkedIn)
• Ability to function as a member of a team dedicated to quality deliverables and exceptional customer service.
WORKING CONDITIONS
• General office environment.
EQUIPMENT, TOOLS, AND MATERIALS UTILIZED
• Standard office equipment
• Personal computer, digital camera/smartphone and related software.
Additional Details
Employees and/or union members will be given priority consideration in the hiring process, per the applicable labor contracts.
Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.
Applicants, if hired,must comply with CTA's residency ordinance.
CTA IS AN EQUAL OPPORTUNITY EMPLOYER
No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, ****** orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact [email protected] prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.
During the hiring process, CTA's Human Resources department will contact candidates with next steps . Failure to respond to these correspondences in a timely fashion may result in your application being closed out for non-responsiveness.
Please click link below to review the benefits offered at the CTA.
https://www.transitchicago.com/hrbenefits/
Primary Location: USA-Illinois-Chicago
Job: Human Resources
Job Posting: May 1, 2026, 9:51:03 AM
Position Type: Full-time Permanent (FTP)
Qualifications
PRIMARY RESPONSIBILITIES
• Plans and delivers culture and engagement initiatives to enhance retention.
• Responsible for executing company-wide culture and engagement initiatives, events, and programs in coordination with other departments, including planning, setup/takedown, and hosting as needed.
• Acts as a liaison between divisions and departments to establish programs and develop viable methods of program implementation.
• Communicates department initiatives, plans, policies, and procedures to CTA staff through written and verbal statements/explanations.
• Collects information and announcements from departments on a monthly basis to update location communication monitor.
• Assists in updating materials for New Employee Orientation and delivering bi-weekly presentation.
• Participates in and supports administrative functions for Employee Resource Groups and helps launch new ones.
• Helps to maintain database of employee discounts and regularly promotes discounts through internal communication platforms.
• Assists with collecting content for newsletter and creates layout for digital and/or print versions.
• Serves as CTA representative at Job Fairs, Panels and Workshops.
• Responsible for coordinating registration and payment and assigning coverage when needed.
• Interacts and communicates with Job Fair providers, partner organizations, and Professional Associations to increase the number of community outreach events CTA participates in.
• Provides post-event follow-up to attendees and non-attendees.
• Responsible for updating and maintaining the CTA Job Fair Report.
• Supports the execution of recruitment and diversity events in collaboration with community-based organizations, including veteran outreach.
• Helps plan and host/cohost hiring events.
• Works with staff throughout the Talent Acquisition & Marketing, Outreach and Engagement team to create strategies for cultivating and maintaining relationships with community organizations.
• Maintains relationships within the organization and the community to develop and enhance client and community partnerships to assist in the recruitment of a diverse workforce.
• Participates in establishing an effective framework for researching, evaluating, and executing effective community outreach programming.
• Executes strategies that strengthen community connections and partnerships through outreach and programming.
• Identifies opportunities for new initiatives to expand CTA’s reach and improve public image in key communities.
• Maintains partnership database to track interactions, events, and ongoing programming with community partners.
• Administers recognition programs and activities.
• Coordinates the regular distribution of certificates for employee milestone, retirement, and other recognition activities.
• Regularly updates the organization on engagement initiatives through an established communication calendar to build excitement and grow participation for upcoming programs, including holiday and heritage month celebrations.
• Develops program marketing materials to advertise upcoming events and initiatives.
• Implements and supports a Comprehensive Workplace Safety Culture by delivering consistent, engaging initiatives, communication, activities and promote employee participation.
• In collaboration with CTA’s Safety Department, implement and support workplace safety engagement and recognition activities contributing to the reinforcement of Safety Management System (SMS) principles.
• Develop, prepare, and distribute safety-related content and materials that recognize employee contributions and support employee awareness and engagement in workplace safety programs
• Participates in the development, implementation, and administration of Human Resources engagement projects, goals, objectives, and policies.
• Reports on program participation and outcomes and makes suggestions for process improvement.
• Documents changes to standard operating procedures.
• Researches and suggests new engagement initiatives to drive retention.
• Reports policy changes to those impacted.
• Performs other duties as assigned.
MANAGEMENT RESPONSIBILITIES
Reporting to this position are the following jobs:
Job Title
• None
CHALLENGES
• Working and communicating with employees at all levels within the department and across the Authority.
• Managing and prioritizing multiple projects and balancing competing priorities and deadlines.
EDUCATION/EXPERIENCE REQUIREMENTS
• Bachelor’s degree in Marketing, Public Relations, Advertising, Human Resources, Organizational Development or a related field, OR one (1) year program administration experience or an equivalent combination of education and experience.
• Experience in project management preferred.
• Previous experience in graphic design preferred.
• Valid Illinois Driver’s License (DL).
PHYSICAL REQUIREMENTS
• Requires remaining stationary for extended periods of time and constantly operating a computer and other office productivity machinery.
• Required to move, transport, and maneuver equipment, supplies, and materials weighing up to 25 pounds.
• Traversing (up to 3 miles) and ascending and descending stairs.
• Required to assist with the setup, breakdown, and on-site coordination of events, which may involve prolonged standing, walking, bending, and light lifting in indoor and outdoor environments.
• Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.
KNOWLEDGE, SKILLS, AND ABILITIES
• Working knowledge of Adobe Creative Cloud applications (Photoshop, InDesign, After Effects) and Microsoft Office applications (Word, Power Point, Excel).
• Strong writing, editing and proofreading skills.
• Strong project and time management skills.
• Strong organizational skills and attention to detail.
• Detailed knowledge of using standard office environment applications (browser, e-mail).
• Ability to establish and maintain effective working relationships with colleagues and external partners.
• Ability to work independently and be pro-active and self-motivated.
• Working knowledge of social media platforms (i.e. Facebook, LinkedIn)
• Ability to function as a member of a team dedicated to quality deliverables and exceptional customer service.
WORKING CONDITIONS
• General office environment.
EQUIPMENT, TOOLS, AND MATERIALS UTILIZED
• Standard office equipment
• Personal computer, digital camera/smartphone and related software.
Additional Details
Employees and/or union members will be given priority consideration in the hiring process, per the applicable labor contracts.
Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.
Applicants, if hired,must comply with CTA's residency ordinance.
CTA IS AN EQUAL OPPORTUNITY EMPLOYER
No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, ****** orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact [email protected] prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.
During the hiring process, CTA's Human Resources department will contact candidates with next steps . Failure to respond to these correspondences in a timely fashion may result in your application being closed out for non-responsiveness.
Please click link below to review the benefits offered at the CTA.
https://www.transitchicago.com/hrbenefits/
Primary Location: USA-Illinois-Chicago
Job: Human Resources
Job Posting: May 1, 2026, 9:51:03 AM
Position Type: Full-time Permanent (FTP)
💡 Quick Summary
Seeking a career-building opportunity? The HR Specialist, Employee Engagement, Marketing, & Outreach position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Chicago offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
