Job Description
Position Summary:
Acuren is currently recruiting for a HR Service Centre Advisor to support multiple regions across Canada. If you are seeking a dynamic environment with opportunities for individual growth and learning, this is for you. The position will be a hybrid working both remote and in office as required.
Responsibilities:
The HR Service Centre Advisor is the first point of contact for employees and managers, responding to inquiries and coordinating HR services. The role provides timely, accurate support across calls, emails, and texts, ensures accurate processing of employee information, and consistently meets service standards while resolving issues efficiently.
Coordinate employee onboarding, including data entry, documentation validation (I-9/E-Verify), and orientation scheduling
Maintain accurate employee records in the HRIS and timekeeping systems to support compliance and timely payroll
Process employee changes and transactions in accordance with HR, payroll, and legislative requirements
Provide HR Service Centre support by responding to employee and manager inquiries and resolving or escalating system issues
Audit employee records and HRIS transactions to ensure accuracy and compliance, providing guidance as needed
Support managers with HRIS workflows, approvals, and system navigation
Track and report Service Centre activity and metrics, and maintain HRIS reference documentation
Requirements:
High school diploma required
Minimum of two (2) years’ experience processing employee changes in a full-service HRIS; understanding of payroll processes and employment legislation strongly preferred
Proficiency with Human Resource Information Systems, preferably UKG Pro
Proficient in Microsoft Office applications, with intermediate Excel skills
Working knowledge of hiring processes and employment documentation requirements
Core Competencies
Strong attention to detail with a high degree of accuracy
Excellent communication and customer service skills
Strong analytical and problem-solving abilities
Ability to organize, prioritize, and manage multiple tasks effectively in a team environment
Solid understanding of, and compliance with, applicable HR, payroll, benefits, and employment laws and regulations
Benefits:
The strength of Acuren lies in its outstanding people. As a rapidly growing, intensely innovative, international publicly traded company, the opportunities to pursue challenging and diverse career development paths are vast.
Complemented by an attractive and comprehensive total compensation package, including paid time off, employer paid benefits, RRSP + Company match, tuition grants, discounted fitness memberships and insurance offerings, employee assistance programs and more! At Acuren we commit to the principles of a respectful workplace and offer tremendous opportunities to those who wish to succeed.
Join our team at Acuren and embark on a rewarding journey where you will contribute to the company's growth and success while advancing your career. Apply now to be part of our dedicated team of professionals.
Company Overview:
As an organization, our strength comes from the ability to embody our core values - People First, Integrity Always, Pride In Our Work, and Growth Together. None of these values is more important than People First, and we are honored that our people decided the company is worthy of being included in the Forbes 2024 and 2025 List of Canada's Best Employers.
Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services.
Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 5,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world’s largest industrial segments.
Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality, and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees.
Please note we will consider accessibility accommodations to applicants upon request.
The company utilizes AI enabled tools to organize candidate responses. These tools may be used in the screening or assessment of applicants.
#LI-KW1
Acuren is currently recruiting for a HR Service Centre Advisor to support multiple regions across Canada. If you are seeking a dynamic environment with opportunities for individual growth and learning, this is for you. The position will be a hybrid working both remote and in office as required.
Responsibilities:
The HR Service Centre Advisor is the first point of contact for employees and managers, responding to inquiries and coordinating HR services. The role provides timely, accurate support across calls, emails, and texts, ensures accurate processing of employee information, and consistently meets service standards while resolving issues efficiently.
Coordinate employee onboarding, including data entry, documentation validation (I-9/E-Verify), and orientation scheduling
Maintain accurate employee records in the HRIS and timekeeping systems to support compliance and timely payroll
Process employee changes and transactions in accordance with HR, payroll, and legislative requirements
Provide HR Service Centre support by responding to employee and manager inquiries and resolving or escalating system issues
Audit employee records and HRIS transactions to ensure accuracy and compliance, providing guidance as needed
Support managers with HRIS workflows, approvals, and system navigation
Track and report Service Centre activity and metrics, and maintain HRIS reference documentation
Requirements:
High school diploma required
Minimum of two (2) years’ experience processing employee changes in a full-service HRIS; understanding of payroll processes and employment legislation strongly preferred
Proficiency with Human Resource Information Systems, preferably UKG Pro
Proficient in Microsoft Office applications, with intermediate Excel skills
Working knowledge of hiring processes and employment documentation requirements
Core Competencies
Strong attention to detail with a high degree of accuracy
Excellent communication and customer service skills
Strong analytical and problem-solving abilities
Ability to organize, prioritize, and manage multiple tasks effectively in a team environment
Solid understanding of, and compliance with, applicable HR, payroll, benefits, and employment laws and regulations
Benefits:
The strength of Acuren lies in its outstanding people. As a rapidly growing, intensely innovative, international publicly traded company, the opportunities to pursue challenging and diverse career development paths are vast.
Complemented by an attractive and comprehensive total compensation package, including paid time off, employer paid benefits, RRSP + Company match, tuition grants, discounted fitness memberships and insurance offerings, employee assistance programs and more! At Acuren we commit to the principles of a respectful workplace and offer tremendous opportunities to those who wish to succeed.
Join our team at Acuren and embark on a rewarding journey where you will contribute to the company's growth and success while advancing your career. Apply now to be part of our dedicated team of professionals.
Company Overview:
As an organization, our strength comes from the ability to embody our core values - People First, Integrity Always, Pride In Our Work, and Growth Together. None of these values is more important than People First, and we are honored that our people decided the company is worthy of being included in the Forbes 2024 and 2025 List of Canada's Best Employers.
Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services.
Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 5,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world’s largest industrial segments.
Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality, and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees.
Please note we will consider accessibility accommodations to applicants upon request.
The company utilizes AI enabled tools to organize candidate responses. These tools may be used in the screening or assessment of applicants.
#LI-KW1
💡 Quick Summary
Seeking a career-building opportunity? The HRSC Advisor position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Sherwood Park offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
