Job Description
Job Profile
Maintains and enhances organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. Ensure quality and on-time
delivery of end-to-end HR services paving way for Organizational Development through Change management keeping in mind the strategic requirements of the business; ensuring compliance of SOPs and company policies.
• Experience in progressive Human Resources roles dealing with diverse Human Resources topics.
• Good organizational skills, including the ability to prioritize, multi-task, and work effectively.
• Good Communication, Analytical and Interpersonal skills and an eye to detail.
• Significant knowledge in employment law and HR industry best practices.
• Creative problem solving and strategic thinking skills with substantial business acumen.
• Flexible and adaptable to changing business requirements.
• Strong computer proficiency: Microsoft Office and experience with HRIS.
• Ability to engage, inspire, and influence people.
Competencies for the Role
• People Skills – Coaching, Team Management, Communication & Interpersonal, Conflict Reporting, Prioritization
• Process Management – Planning, Organizing, Monitoring, Result Orientation & Analytics, SOP Formulation
• Change Management - Flexibility, Criticism, Cultural Building
• Business Acumen – Employee Engagement & Retention, Knowledge of Business, Cost Optimization
Key Responsibilities
Recruitment & Selection
• Handling the complete Recruitment Life Cycle for sourcing the best talent from diverse sources like Job portals, recruitment vendors, advertisements, referrals, campus drives for bulk hiring etc.
• Establishing hiring strategy to fulfil all positions. Interacting with BU Heads, identifying competencies required and understanding the job descriptions.
• Managing the offer process including Salary negotiations, Offer role outs, Career Mgt. and Succession planning.
• Conducting employment, education verification and professional reference checks.
Orientation & Induction
• Managing On- Boarding Induction Programs; supervising the joining formalities and ensuring that employees settle into their new roles, to make them familiar with company culture and activities.
• Providing workstation and other necessary things required by the employee as per the checklist.
• Taking feedback from new joiners on the current induction process and implement necessary changes.
Employee Engagement & Culture Building
• Organize engagement activities in line with the vibrant culture of the organization and take approval on the annual activity calendar.
• Creating an environment that sustains and encourages high performance. Checking the pulse of organization with regular employee interaction and sharing alarming issues with the management.
• Organizing and conducting various employee involvement forums like Grievance Redressal Meetings, Town halls, R&R programs, skip level meetings etc.
• Monitoring the effective utilization and retention of manpower.
• Handling employee grievances and providing resolution within the timelines.
Development of HR Policies & Procedures
• Suggest policy changes to management on the basis of operational experience and industry best practices.
• Ensuring the policies and procedures are followed in line with the organizational goals.
• Taking employee sessions on new policies and procedures for smooth implementation.
Performance Management
• Freezing the KRA sheets for different departments as soon as the person joins in.
• Ensuring the 1-O-1 sessions between employees and managers for Goal & KRA setting exercise.
• Resolving manager’s queries & issues related to PMS & employee performance.
• Timely completion of overall Performance Appraisal Cycle & data evaluation.
• Performance Review of employees under PIP.
Exit Management
• Ensuring a smooth exit experience so that employee leaves as an ambassador for the organization.
• Conducting Exit interviews to identify the reasons for attrition and analyzing the feedback for further improvements and taking corrective actions.
• Employee retention and negotiation with the employee.
• Ensuring smooth relieving formalities and handover process.
• Coordination with the Finance team in preparing the Full and Final Settlements.
Database Administration & Miscellaneous
• Ensuring complete File Management System and other HR records are updated on daily basis.
• Generating various HR MIS Reports and sharing it with the HR Head. Updating organizational charts regularly.
• Keeping track of employee activities in terms of confirmation, promotion, transfer and their separation and issuing various letters.
• Managing the interns, attendance and coordination with training team for their training updates.
• Coordinate in conducting the exams for interns and provide confirmations on the basis of results.
• Sharing the inputs with payroll team for any kind of deduction from employee salary like uniform deduction, relocation claims, travel, mobile and other reimbursements.
• Work with Admin department and oversee travel, accommodation and other arrangement for various events, workshops etc. conducted for employees.
• Custodian of Uniforms, related policy & processes including vendor coordination for procuring uniforms, issuance, undertaking, handling issues and keeping a record of provisions, etc.
• Ensuring all employee provisions including SIM cards, mobiles, stationery, visiting cards, etc. are issued at the time of joining.
Learning and Development
• Improve skills and knowledge by attending regular training programs as per the training platforms and guidelines provided by the group.
• Abide to all disciplinary procedures, guiding principles and core values of the Group.
• Out-of-Box (innovative) thinking and work on new Initiatives to bring tangible benefit to the Organization.
Additional Duties:
This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your Reporting Manager/ Department Head/ Management.
Health & Safety
• To ensure that the company’s Health & Safety Policies and Procedures are adhered to and ensure that they are followed in line with the employees responsibilities.
• Employees are reminded that they have a responsibility to take reasonable care for the health and safety of themselves and others by adopting the safe working practices given to them in either written or verbal communication, such that they do not put themselves, fellow employees, clients or visitors at risk.
• Duty of care for all business users.
General Responsibilities
• Understand and comply with all relevant company rules, agreements, policies and procedures.
• Read and comply with instructions and directions as communicated via signs, notice boards and memos
• Conduct yourself, at all times, in a professional and responsible manner, promoting a good and proper image in accordance with company standard
• Participating with the team in company’s CSR activities
Limits of Authority
Personnel:
Authority to appoint and discipline. No authority to dismiss employees without consulting the Director.
Authority to approve annual leave or absence.
Financial:
Authority to spend or commit the company to spend, within the individually agreed limits / budget.
The details of this role may vary according to client and company needs. Changes or amendments may be made without notice
Maintains and enhances organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. Ensure quality and on-time
delivery of end-to-end HR services paving way for Organizational Development through Change management keeping in mind the strategic requirements of the business; ensuring compliance of SOPs and company policies.
• Experience in progressive Human Resources roles dealing with diverse Human Resources topics.
• Good organizational skills, including the ability to prioritize, multi-task, and work effectively.
• Good Communication, Analytical and Interpersonal skills and an eye to detail.
• Significant knowledge in employment law and HR industry best practices.
• Creative problem solving and strategic thinking skills with substantial business acumen.
• Flexible and adaptable to changing business requirements.
• Strong computer proficiency: Microsoft Office and experience with HRIS.
• Ability to engage, inspire, and influence people.
Competencies for the Role
• People Skills – Coaching, Team Management, Communication & Interpersonal, Conflict Reporting, Prioritization
• Process Management – Planning, Organizing, Monitoring, Result Orientation & Analytics, SOP Formulation
• Change Management - Flexibility, Criticism, Cultural Building
• Business Acumen – Employee Engagement & Retention, Knowledge of Business, Cost Optimization
Key Responsibilities
Recruitment & Selection
• Handling the complete Recruitment Life Cycle for sourcing the best talent from diverse sources like Job portals, recruitment vendors, advertisements, referrals, campus drives for bulk hiring etc.
• Establishing hiring strategy to fulfil all positions. Interacting with BU Heads, identifying competencies required and understanding the job descriptions.
• Managing the offer process including Salary negotiations, Offer role outs, Career Mgt. and Succession planning.
• Conducting employment, education verification and professional reference checks.
Orientation & Induction
• Managing On- Boarding Induction Programs; supervising the joining formalities and ensuring that employees settle into their new roles, to make them familiar with company culture and activities.
• Providing workstation and other necessary things required by the employee as per the checklist.
• Taking feedback from new joiners on the current induction process and implement necessary changes.
Employee Engagement & Culture Building
• Organize engagement activities in line with the vibrant culture of the organization and take approval on the annual activity calendar.
• Creating an environment that sustains and encourages high performance. Checking the pulse of organization with regular employee interaction and sharing alarming issues with the management.
• Organizing and conducting various employee involvement forums like Grievance Redressal Meetings, Town halls, R&R programs, skip level meetings etc.
• Monitoring the effective utilization and retention of manpower.
• Handling employee grievances and providing resolution within the timelines.
Development of HR Policies & Procedures
• Suggest policy changes to management on the basis of operational experience and industry best practices.
• Ensuring the policies and procedures are followed in line with the organizational goals.
• Taking employee sessions on new policies and procedures for smooth implementation.
Performance Management
• Freezing the KRA sheets for different departments as soon as the person joins in.
• Ensuring the 1-O-1 sessions between employees and managers for Goal & KRA setting exercise.
• Resolving manager’s queries & issues related to PMS & employee performance.
• Timely completion of overall Performance Appraisal Cycle & data evaluation.
• Performance Review of employees under PIP.
Exit Management
• Ensuring a smooth exit experience so that employee leaves as an ambassador for the organization.
• Conducting Exit interviews to identify the reasons for attrition and analyzing the feedback for further improvements and taking corrective actions.
• Employee retention and negotiation with the employee.
• Ensuring smooth relieving formalities and handover process.
• Coordination with the Finance team in preparing the Full and Final Settlements.
Database Administration & Miscellaneous
• Ensuring complete File Management System and other HR records are updated on daily basis.
• Generating various HR MIS Reports and sharing it with the HR Head. Updating organizational charts regularly.
• Keeping track of employee activities in terms of confirmation, promotion, transfer and their separation and issuing various letters.
• Managing the interns, attendance and coordination with training team for their training updates.
• Coordinate in conducting the exams for interns and provide confirmations on the basis of results.
• Sharing the inputs with payroll team for any kind of deduction from employee salary like uniform deduction, relocation claims, travel, mobile and other reimbursements.
• Work with Admin department and oversee travel, accommodation and other arrangement for various events, workshops etc. conducted for employees.
• Custodian of Uniforms, related policy & processes including vendor coordination for procuring uniforms, issuance, undertaking, handling issues and keeping a record of provisions, etc.
• Ensuring all employee provisions including SIM cards, mobiles, stationery, visiting cards, etc. are issued at the time of joining.
Learning and Development
• Improve skills and knowledge by attending regular training programs as per the training platforms and guidelines provided by the group.
• Abide to all disciplinary procedures, guiding principles and core values of the Group.
• Out-of-Box (innovative) thinking and work on new Initiatives to bring tangible benefit to the Organization.
Additional Duties:
This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your Reporting Manager/ Department Head/ Management.
Health & Safety
• To ensure that the company’s Health & Safety Policies and Procedures are adhered to and ensure that they are followed in line with the employees responsibilities.
• Employees are reminded that they have a responsibility to take reasonable care for the health and safety of themselves and others by adopting the safe working practices given to them in either written or verbal communication, such that they do not put themselves, fellow employees, clients or visitors at risk.
• Duty of care for all business users.
General Responsibilities
• Understand and comply with all relevant company rules, agreements, policies and procedures.
• Read and comply with instructions and directions as communicated via signs, notice boards and memos
• Conduct yourself, at all times, in a professional and responsible manner, promoting a good and proper image in accordance with company standard
• Participating with the team in company’s CSR activities
Limits of Authority
Personnel:
Authority to appoint and discipline. No authority to dismiss employees without consulting the Director.
Authority to approve annual leave or absence.
Financial:
Authority to spend or commit the company to spend, within the individually agreed limits / budget.
The details of this role may vary according to client and company needs. Changes or amendments may be made without notice
💡 Quick Summary
Seeking a career-building opportunity? The Human Resources Officer position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
