Job Description
Immigration Assistant/Invoice Clerk/Receptionist
13401 108 Avenue, Surrey, BC V3T 5T3
Gateway Tower at SkyTrain station.
REMUNERATION, BENEFITS, HOURS
1. Salary ranges from $45,000 to $60,000 and will depend on years of experience, skills, and expertise
2. Discretionary bonuses for exceeding targets
3. Discretionary bonuses for years of service, starting at your third year
4. We provide robust training for hard and soft skill mastery and long-term career development.
5. Conveniently located near Gateway SkyTrain station, with free parking available for those who drive.
6. Your birthday is a paid day off
7. 40 hours per week, five days per week, typically Monday to Friday but not always, depending on business needs
8. Work from home one day per week possible upon reaching performance targets
9. Comprehensive benefits package, including dental, optical, prescription coverage, and wellness initiatives.
QUALIFICATION REQUIREMENTS
Education/Experience/Skills:
1. Ethical immigration experience mandatory. Two or more years of immigration assistant experience preferred.
2. High level professional English (CLB 10 or higher) required.
3. Strong arithmetic and proofreading skills are necessary.
4. Mandarin fluency is not required but is preferred.
5. Client experience is central to our practice. You should be someone who is highly responsive: you can walk into a room (or pick up a phone), engage naturally, think on your feet, and communicate with professional clarity and warmth. You ask questions, you listen actively, and you respond thoughtfully. If frequent human interaction feels draining or something to avoid, this role will not be a good fit.
6. High ethical standards meeting that expected by the Law Society of British Columbia.
7. Strong knowledge of Microsoft Suite, especially Word, Excel, and Outlook.
8. Strong reliability and follow-through. You take ownership of responsibilities, complete routine tasks without repeated reminders, and ensure important details do not fall through the cracks.
9. Thrives in a dynamic environment with diverse tasks and deadlines.
10. Attention to detail and a commitment to producing polished, professional documents.
11. Must be able to provide a satisfactory criminal record check.
DUTIES AND RESPONSIBILITIES include, but are not limited to:
1. Proofread grammar, punctuation, formatting, content.
2. Day-to-day trust bookkeeping (e.g., receipts, pre-bills, invoices)
3. Reception duties in-person, telephone, and email.
4. Provide excellent client support, including gathering documents, preparing correspondence, and maintaining effective communication
5. Prepare correspondence and gather necessary client information for immigration applications
6. Draft immigration applications for team and client review
7. Cross-train in reception and invoicing to support team operations when needed.
8. Respond to telephone, email, and in-person enquiries and arrange consultations
9. Perform clerical duties, such as mail processing, word processing, form filling, scanning and photocopying, and precise electronic document labelling and filing.
10. Strictly maintain calendaring of general office deadlines, important dates, and BF system
11. Contribute to maintaining a tidy and welcoming office environment, including shared kitchen upkeep, plants, and general organization.
12. Engage actively and professionally with clients and colleagues, contributing to a communicative, responsive, and personable office culture.
NECESSARY ELEMENTS FOR A SUCCESSFUL APPLICATION
Please apply with a cover letter and resume that demonstrate how your skills and experience align with this role.
Only candidates selected for interview will be contacted. The likelihood of being selected for interview increases with the extent to which your cover letter successfully responds to the above information, especially qualifications 1-11, and confirms comfort with the remuneration, benefits, and hours information. The code phrase for the screening question is “attention to detail”.
Our hiring process then includes a skills test, providing you with a chance to showcase your abilities per the above lists.
Pay: $21.63-$28.85 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off
Vision care
Application question(s):
Are you aware of and satisfied with required hours and salary range? No application will be considered without this.
Did you read the entirety of the ad? What is the code phrase? No application will be considered without this.
Experience:
Canadian immigration : 2 years (required)
Work Location: In person
13401 108 Avenue, Surrey, BC V3T 5T3
Gateway Tower at SkyTrain station.
REMUNERATION, BENEFITS, HOURS
1. Salary ranges from $45,000 to $60,000 and will depend on years of experience, skills, and expertise
2. Discretionary bonuses for exceeding targets
3. Discretionary bonuses for years of service, starting at your third year
4. We provide robust training for hard and soft skill mastery and long-term career development.
5. Conveniently located near Gateway SkyTrain station, with free parking available for those who drive.
6. Your birthday is a paid day off
7. 40 hours per week, five days per week, typically Monday to Friday but not always, depending on business needs
8. Work from home one day per week possible upon reaching performance targets
9. Comprehensive benefits package, including dental, optical, prescription coverage, and wellness initiatives.
QUALIFICATION REQUIREMENTS
Education/Experience/Skills:
1. Ethical immigration experience mandatory. Two or more years of immigration assistant experience preferred.
2. High level professional English (CLB 10 or higher) required.
3. Strong arithmetic and proofreading skills are necessary.
4. Mandarin fluency is not required but is preferred.
5. Client experience is central to our practice. You should be someone who is highly responsive: you can walk into a room (or pick up a phone), engage naturally, think on your feet, and communicate with professional clarity and warmth. You ask questions, you listen actively, and you respond thoughtfully. If frequent human interaction feels draining or something to avoid, this role will not be a good fit.
6. High ethical standards meeting that expected by the Law Society of British Columbia.
7. Strong knowledge of Microsoft Suite, especially Word, Excel, and Outlook.
8. Strong reliability and follow-through. You take ownership of responsibilities, complete routine tasks without repeated reminders, and ensure important details do not fall through the cracks.
9. Thrives in a dynamic environment with diverse tasks and deadlines.
10. Attention to detail and a commitment to producing polished, professional documents.
11. Must be able to provide a satisfactory criminal record check.
DUTIES AND RESPONSIBILITIES include, but are not limited to:
1. Proofread grammar, punctuation, formatting, content.
2. Day-to-day trust bookkeeping (e.g., receipts, pre-bills, invoices)
3. Reception duties in-person, telephone, and email.
4. Provide excellent client support, including gathering documents, preparing correspondence, and maintaining effective communication
5. Prepare correspondence and gather necessary client information for immigration applications
6. Draft immigration applications for team and client review
7. Cross-train in reception and invoicing to support team operations when needed.
8. Respond to telephone, email, and in-person enquiries and arrange consultations
9. Perform clerical duties, such as mail processing, word processing, form filling, scanning and photocopying, and precise electronic document labelling and filing.
10. Strictly maintain calendaring of general office deadlines, important dates, and BF system
11. Contribute to maintaining a tidy and welcoming office environment, including shared kitchen upkeep, plants, and general organization.
12. Engage actively and professionally with clients and colleagues, contributing to a communicative, responsive, and personable office culture.
NECESSARY ELEMENTS FOR A SUCCESSFUL APPLICATION
Please apply with a cover letter and resume that demonstrate how your skills and experience align with this role.
Only candidates selected for interview will be contacted. The likelihood of being selected for interview increases with the extent to which your cover letter successfully responds to the above information, especially qualifications 1-11, and confirms comfort with the remuneration, benefits, and hours information. The code phrase for the screening question is “attention to detail”.
Our hiring process then includes a skills test, providing you with a chance to showcase your abilities per the above lists.
Pay: $21.63-$28.85 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off
Vision care
Application question(s):
Are you aware of and satisfied with required hours and salary range? No application will be considered without this.
Did you read the entirety of the ad? What is the code phrase? No application will be considered without this.
Experience:
Canadian immigration : 2 years (required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Immigration Assistant/Invoice Clerk/Receptionist position is now open for candidates interested in the Customer Care sector. This role in Surrey offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.