Incident Management Coordinator

💰 $3,200 - $5,120 (Est.) 📍 Phoenix 🕐 74 days ago

Job Description

About Robert Bosch GmbH

Headquartered in Germany, Robert Bosch GmbH is a premier global supplier with four primary business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology. Over 400,000+ associates generate sales of over €90 billion. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” Ninety-two percent of the share capital of Robert Bosch GmbH is held by Robert Bosch Stiftung GmbH, a charitable foundation. The special ownership structure guarantees the entrepreneurial freedom of the Bosch Group, making it possible for the company to plan over the long term and to undertake significant investments in safeguarding its future. In North America, Robert Bosch LLC supplies automotive original equipment and aftermarket products, industrial drive and control technology, power tool, security and building technology, thermo-technology, household appliances, solar energy, healthcare, and software innovations. Bosch established its regional presence in North America in 1906 and now employs 41,000 associates in more than one hundred locations.

Bosch Building Technologies Integrator Business

The regional system integration business called Bosch Building Technologies offers solutions and customized services for building security, energy efficiency, and building automation for commercial buildings and infrastructure projects Bosch started its Integrator Business in North America through the acquisition of Climatec in 2015. Climatec expanded Bosch’s role as a comprehensive supplier of energy, building automation and security solutions. Climatec is recognized in the building industry as an independent single-source integrator of critical building systems including energy services, building automation and security & life safety in the U.S. market. The company provides consulting, planning, implementation and 24/7 remote management. Climatec is active in several market segments and industries including data centers, commercial real estate buildings, and federal, state, and local government. Climatec has operated as an independent entity, maintaining its offices in Arizona, California, Nevada, Texas, New York, and New Jersey. Climatec continues to represent and integrate numerous leading manufactures’ product lines across its wide range of services, including Bosch products. In 2023, Bosch acquired Canadian-based security integrator Paladin Technologies. Merging Paladin Technologies and Climatec will significantly expand Bosch’s Integrator Business in North America. Today the combined entity of Bosch Building Technologies (previously Climatec and Paladin Technologies) represents over $800M in revenues and 2800 associates. Utilizing the strengths of both companies, Bosch offers its customers a complete portfolio of networked and efficient energy, building automation and security solutions.

Job Summary: As part of the HSE team, the Incident Management Coordinator oversees the end-to-end management of HSE incidents and workers’ compensation claims across North American operations. This position ensures timely reporting, accurate documentation, and compliance with internal procedures and regulatory requirements. The Incident Management Coordinator partners with managers, employees, and external stakeholders to support incident investigations, track claims, and facilitate resolution, while maintaining data integrity in incident management systems and contributing to reporting and analysis.

Responsibilities:
• Coordinate the end-to-end management of all HSE incidents and near misses across USA and Canada operations.
• Ensure that incidents are reported and investigated within required timeframes and in accordance with company procedures and Workers Compensation (WC) requirements.
• Support and coach management in incident investigation techniques, root cause analysis, and corrective action implementation.
• Act as the primary liaison between Bosch Building Technologies, injured associates, WC insurers, and provincial/state WC boards.
• Coordinate claim submissions, track claim status, manage WC correspondence, and proactively support the resolution of disputes/ appeals.
• Collaborate with associates, managers, and healthcare providers to identify and implement suitable modified duties, following up with these parties to ensure effectiveness and consistency.
• Maintain the company’s incident management database and the Bosch Incident Management System, ensuring data accuracy, completeness, and confidentiality.
• Support our team of HSE Specialists to collate and analyze HSE incident statistics in a meaningful format for management review.
• Other administrative and HSE team support duties as assigned.

Required Qualifications:
• 1+ years of progressive experience in HSE role(s) where dealing with incident management techniques were frequently utilized.
• A Degree/Diploma in Occupational Health and Safety, Environmental Science, Safety Engineering, or Industrial Hygiene, or the equivalent in education and directly related construction HSE experience
• Experience maintaining or supporting incident reporting systems, analyzing safety data, and/or assisting with investigations.
• Working knowledge of US and/or Canadian workers’ compensation systems and claims management processes.
• Proficiency with Microsoft Office and experience using databases, spreadsheets, or case management software.

Preferred Qualifications:
• 3+ years of progressive experience in HSE role(s) where dealing with incident management techniques were frequently utilized.
• An Advanced Degree in Occupational Health and Safety, Environmental Science, Safety Engineering, or Industrial Hygiene
• 3+ years of experience maintaining or supporting incident reporting systems, compiling safety data, and/or assisting with investigations.
• Deep knowledge of US and/or Canadian HSE and workers’ compensation systems and claims management processes.
• Deep knowledge of Microsoft Office, particularly with using databases, Excel spreadsheets, or case management software.

Physical Demands:

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
• Must be able to effectively communicate, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers; manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment

Working Conditions:

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.
• The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate

Additional Information:
• Working Hours: This position generally works Monday- Friday
• Benefits:
• Medical
• Dental
• Vision
• Flexible Spending Accounts
• 401K w/ company match
• Life/AD&D/LTD
• Paid Vacation/Sick/Holidays
• Employee Assistance Program
• Pet Insurance

Equal Employment Opportunity Statement

This company considers candidates regardless of race, color, religion, sex, ****** orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, ****** orientation, gender expression, gender identity, transgender, *** stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Equal Opportunity Employer, including disability / veterans.

All your information will be kept confidential according to EEO guidelines.

California Privacy Notice

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Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, you can reach out to our HR team for support at 602-XXXXXX or email [email protected]. Please note our HR representatives do not have visibility of application or interview status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job

Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.

💡 Quick Summary

Seeking a career-building opportunity? The Incident Management Coordinator position is now open for candidates interested in the Operations Executive Jobs sector. This role in Phoenix offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.

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Job Details

Company Name: Bosch Building Technologies North America

Frequently Asked Questions

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The expected salary for Incident Management Coordinator in Phoenix is $3,200 - $5,120 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Incident Management Coordinator is an on-site position based in Phoenix. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Incident Management Coordinator. Previous experience in Operations Executive Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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