Job Description
About Us
Premier Paper is a B2B office supplies company with a strong focus on bulk copy paper, laser toners and printing services. We are one of the largest locally owned & operated business selling volume based office supplies.
We are seeking results oriented, sales-driven Inside Sales Representative / Customer Service with 2 years of demonstrated successful sales experience to help continue our growth and to be part of a fun and dynamic company.
Position Overview
A multi-functional role ideal for someone who thrives in a fast-paced environment, has a strong work ethic, who understands the sale process from cold-calling, prospecting opening and managing accounts and the importance of building strong customer relationships.
Strong English communication skills and organizational skills are essential, as this role involves daily interaction with customers and internal teams.
Inside Sales (Primary Focus) & Customer Service
Sales & business growth through Prospecting & Sales Development
Strong comfort level with cold calling and high outbound call volumes
Manage inbound sales calls and emails from our online E-Commerce platform
Prepare quotes, process orders, and follow up on sales opportunities
Build and maintain long-term customer relationships
Identify upselling and cross-selling opportunities
Support & assist with pricing, orders, and customer communication
Office Coordination & Administration
Familiar with CRM (Customer Contact Management Applications)
Enter & manage and tracking orders, invoices.
Coordinate communications between sales, management and delivery drivers
Communicate with vendors
Check us out if you:
Have the drive to exceed monthly sales goals through prospecting with outbound phone calls, area canvassing and follow-up work through phone and internet communications
Want to work in a growth-oriented company and confidently working independently in a team environment
Qualifications/ What you have:
Preferred Post Secondary Diploma/ Degree in Business Administration/ Marketing
Comfortable on the phone and confident making sales calls
2 + years of proven experience in inside sales, customer service & office administration
Proven aptitude for identifying and closing new business over the phone, over email
Working knowledge of CRM applications
Proficiency with Microsoft Office (Word, Excel)
High attention to detail, action-oriented, results oriented, enthusiastic personality
Bilingualism is an asset (Mandarin, Cantonese, Punjabi or Tagalog)
Experience in the office consumables is a strong asset
What We Offer
Competitive salary based on experience
Supportive, collaborative team environment, opportunity for growth within Premier Paper
Dynamic, fun & challenging environment
Why work at Premier Paper
We recognize that every member of our team is vital to our success. High performance is rewarded with competitive base + commissions, with additional remuneration opportunities for exceeding targets.
You understand that your achievement is grounded in enthusiasm, professionalism, teamwork, fun and perseverance!
How to Apply
Please Email your resume and cover letter outlining your relevant experience at sales@premierpaper.ca and let us know why you would like to work with us—we would like to learn more about you.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Renumeration: $53,000.00-$60,000.00 + Commissions (Based on Experience)
Salary range considers direct industry experience, proven & demonstrated sales experience.
Application question(s):
Do you have experience working in a Business-to-Business consumables industry?
How many years of experience do you have in inside sales/ marketing, customer service, or office administration?
Job Type: Full-time
Pay: $53,000.00-$60,000.00 per year
Benefits:
Dental care
Extended health care
Mileage reimbursement
On-site parking
Vision care
Work Location: In person
Premier Paper is a B2B office supplies company with a strong focus on bulk copy paper, laser toners and printing services. We are one of the largest locally owned & operated business selling volume based office supplies.
We are seeking results oriented, sales-driven Inside Sales Representative / Customer Service with 2 years of demonstrated successful sales experience to help continue our growth and to be part of a fun and dynamic company.
Position Overview
A multi-functional role ideal for someone who thrives in a fast-paced environment, has a strong work ethic, who understands the sale process from cold-calling, prospecting opening and managing accounts and the importance of building strong customer relationships.
Strong English communication skills and organizational skills are essential, as this role involves daily interaction with customers and internal teams.
Inside Sales (Primary Focus) & Customer Service
Sales & business growth through Prospecting & Sales Development
Strong comfort level with cold calling and high outbound call volumes
Manage inbound sales calls and emails from our online E-Commerce platform
Prepare quotes, process orders, and follow up on sales opportunities
Build and maintain long-term customer relationships
Identify upselling and cross-selling opportunities
Support & assist with pricing, orders, and customer communication
Office Coordination & Administration
Familiar with CRM (Customer Contact Management Applications)
Enter & manage and tracking orders, invoices.
Coordinate communications between sales, management and delivery drivers
Communicate with vendors
Check us out if you:
Have the drive to exceed monthly sales goals through prospecting with outbound phone calls, area canvassing and follow-up work through phone and internet communications
Want to work in a growth-oriented company and confidently working independently in a team environment
Qualifications/ What you have:
Preferred Post Secondary Diploma/ Degree in Business Administration/ Marketing
Comfortable on the phone and confident making sales calls
2 + years of proven experience in inside sales, customer service & office administration
Proven aptitude for identifying and closing new business over the phone, over email
Working knowledge of CRM applications
Proficiency with Microsoft Office (Word, Excel)
High attention to detail, action-oriented, results oriented, enthusiastic personality
Bilingualism is an asset (Mandarin, Cantonese, Punjabi or Tagalog)
Experience in the office consumables is a strong asset
What We Offer
Competitive salary based on experience
Supportive, collaborative team environment, opportunity for growth within Premier Paper
Dynamic, fun & challenging environment
Why work at Premier Paper
We recognize that every member of our team is vital to our success. High performance is rewarded with competitive base + commissions, with additional remuneration opportunities for exceeding targets.
You understand that your achievement is grounded in enthusiasm, professionalism, teamwork, fun and perseverance!
How to Apply
Please Email your resume and cover letter outlining your relevant experience at sales@premierpaper.ca and let us know why you would like to work with us—we would like to learn more about you.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Renumeration: $53,000.00-$60,000.00 + Commissions (Based on Experience)
Salary range considers direct industry experience, proven & demonstrated sales experience.
Application question(s):
Do you have experience working in a Business-to-Business consumables industry?
How many years of experience do you have in inside sales/ marketing, customer service, or office administration?
Job Type: Full-time
Pay: $53,000.00-$60,000.00 per year
Benefits:
Dental care
Extended health care
Mileage reimbursement
On-site parking
Vision care
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Inside Sales Representative/ Customer Service position is now open for candidates interested in the Customer Care sector. This role in Richmond offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.