Intake and Community Engagement Manager

Location
Alexandria NSW 2015
 
Benefits
Pulled from the full job description
Salary packaging
 
Full job description
Intake and Community Engagement Manager

Full-Time | On-Site (Alexandria Hub)

Reports to: CEO

Location: Alexandria, Sydney

About Co-Hive

Co-Hive is a purpose-driven and fast-growing organisation based in Alexandria, Sydney, dedicated to supporting young adults with disability aged 17–35 as they transition from school to adult life. In just 18 months, Co-Hive has emerged as a game-changing service — winning “Best New Disability Service” at the Australian Disability Service Awards and gaining national recognition for doing things differently.

We’re here to fill a critical gap. Too often, young people with disability leave school full of dreams, but quickly lose direction as they face a system that isn’t built for them. Co-Hive is rewriting that story — helping participants build skills, confidence, and independence through hands-on, person-led programs that lead to real outcomes in open employment, social connection, and independent living.

Our model is bold, creative, and grounded in real relationships. We co-design every program with participants and their families and work closely with employers, educators, and community partners to build pathways that truly empower. Our work is guided by the core values of self-determination, inclusion, and possibility.

With strong demand and a growing reputation, Co-Hive is now preparing to expand across NSW and beyond. This is a rare opportunity to join a team at the forefront of change — and help shape the future of an organisation already making a profound difference in people’s lives.

About the Role

This is a newly created executive-level leadership role that sits at the heart of Co-Hive’s growth and impact strategy.

As Intake and Community Engagement Manager, you will be responsible for designing, building, and leading Co-Hive’s intake, engagement, and community outreach functions — ensuring every participant and family experiences a thoughtful, values-aligned, and empowering journey from first contact through to enrolment and beyond.

You will work closely with the CEO and leadership team to shape the strategic direction of Co-Hive’s expansion. You will lead the development of new systems, establish and grow cross-functional teams, and actively build partnerships that deepen our community impact. You’ll also guide internal communications and stakeholder engagement strategies — ensuring clarity, connection, and consistency across Co-Hive.

This is not an operational coordination role - it’s a strategic, senior leadership position ideal for someone with a strong track record of designing scalable systems, developing high-performing teams, and leading sector partnerships with confidence and care.

Key Responsibilities

Strategy & Leadership

Design and lead Co-Hive’s intake and community engagement strategy aligned with our growth
Build scalable systems and processes for enquiry, assessment, onboarding, and transitions
Collaborate with the CEO and executive team to shape strategic direction
Establish and lead a high-performing intake and engagement team with clear structure and career development
Actively contribute to organisational planning, internal communication, and cross-team collaboration
Stakeholder Engagement & Partnerships

Develop and manage strong relationships across schools, referrers, service providers, and the NDIS ecosystem
Represent Co-Hive at sector events, forums, and community functionsDevelop stakeholder plans and partnerships that strengthen referrals, visibility, and reputation
Manage relationships with donors, sponsors, and collaborators as Co-Hive grows
Participant Intake & Onboarding

Develop and lead the end-to-end participant intake journey - from initial contact to enrolment and transition planning
Ensure intake processes are respectful, inclusive, and aligned with participant goals
Lead the assessment of participant suitability and support needs, and communicate clearly across teams
Ensure all documentation, schedules of support, and communication are delivered to a high standard
Community Events & Communications

Work closely with Marketing & Communications to develop messaging and engagement plans
Develop and lead key events including Open Days, family info nights, expos, and our annual Family & Carers Conference
Maintain consistent, inclusive communication across platforms - from social media to newsletters and blogs
Contribute to the development of Co-Hive’s annual report and other stakeholder materials
What You’ll Bring

You are a visionary leader who can turn strategy into action and bring people with you
You have 7+ years senior leadership experience within the disability, education, or community sectors
You’ve led the design and implementation of new systems, programs, or departments from the ground up
You thrive on building collaborative teams and fostering a culture of trust, accountability, and impact
You’re deeply organised, detail-oriented, and calm under pressure
You’re confident in handling complex conversations, solving problems, and navigating change
You’re committed to inclusion and deeply understand the life transitions faced by young people with disability and their families
Qualifications & Experience

7+ years in a senior leadership role (essential)
Strong background in disability, education, or related community sector
Tertiary qualification in community services, education, allied health, or related field
Demonstrated success in stakeholder engagement, systems development, and team leadership
Strong knowledge of the NDIS, school-leaver transitions, and inclusive practice
Excellent written and verbal communication skills
Working With Children Check and full working rights in Australia
Why Join Co-Hive?

Help shape the future of a rapidly growing organisation making a real difference
Strategic leadership role with strong influence and visibility
Additional paid Wellness Leave days each year
Be part of a close-knit, passionate team building something that matters
We’re also in the process of registering as a Public Benevolent Institution (PBI), hoping for approval in the next six months. This will allow us to offer salary packaging benefits, helping you significantly increase your take-home pay.
How to Apply

To apply, please send the following to employment@cohive.com.au

A short video introducing yourself
A one-page cover letter
Your resume
Applications close: 6 August 2025Interviews held at Co-Hive in Alexandria the following week

Pay Rate: $120-$140k (depending on experience and skills)

Job Type: Full-time

Pay: $120,000.00 – $140,000.00 per year

Work Authorisation:

Australia (Preferred)
Work Location: In person

Application Deadline: 06/08/2025

Australia
New South Wales
Alexandria Show on map Get directions