Intake/Engagement Coordinator

Job highlights
Identified by Google from the original job post
Qualifications
Excellent communication skills, both written and verbal
Ability to work independently and manage multiple cases/tasks at once
High attention to detail and strong organizational skills
Fluent in MS Office tools
Savvy with office automation platforms, email platforms, CRMs, video conferencing, etc
Team player and ability to work with others
Experience in a law firm, with a focus on personal injury
Knowledge of personal injury laws and claims process
Past position as Insurance Adjuster
Knowledge of NEOS or other case management software
Spanish language proficiency
Benefits
Pay: $Commiserate upon experience
Flexible work hours
Competitive hourly wage
Benefits available after probationary period – vacation/401k/health insurance
Responsibilities
Type: Full-time (35 hours/week)
Schedule intake meetings with attorneys and sign-up clients
Communicate with potential clients to gather relevant details about their cases
Evaluate and determine whether cases should be accepted by the firm
Document all client interactions and case evaluations
Monitor status of paid leads and follow up with attorneys as necessary
Follow up with past clients and grow the G.A.S. Calls Program
Maintain and grow Referral Partners Program
Job description
Position: Intake & Engagement Coordinator

Location: Virginia Beach, VA

Type: Full-time (35 hours/week)

Pay: $Commiserate upon experience

Who We Are:

At Williams DeLoatche, P.C., we are dedicated to helping injury victims get the compensation they deserve. As a Virginia Beach-based personal injury law firm that serves all of Virginia, we take pride in providing compassionate, results-driven legal representation. Our experienced team handles cases involving motor vehicle accidents, wrongful death, nursing home abuse, and more. With a focus on personalized service, we work closely with each client to guide them through the legal process and fight for their rights. Learn more about us at wd-law.com.

Job Overview:

We are seeking a skilled Intake & Engagement Coordinator

Responsibilities:
• Schedule intake meetings with attorneys and sign-up clients
• Communicate with potential clients to gather relevant details about their cases
• Evaluate and determine whether cases should be accepted by the firm
• Document all client interactions and case evaluations
• Monitor status of paid leads and follow up with attorneys as necessary
• Follow up with past clients and grow the G.A.S. Calls Program
• Maintain and grow Referral Partners Program

Requirements:
• Excellent communication skills, both written and verbal
• Ability to work independently and manage multiple cases/tasks at once
• High attention to detail and strong organizational skills
• Fluent in MS Office tools
• Savvy with office automation platforms, email platforms, CRMs, video conferencing, etc.
• Team player and ability to work with others

Ideal but not Mandatory:
• Experience in a law firm, with a focus on personal injury
• Knowledge of personal injury laws and claims process
• Past position as Insurance Adjuster
• Knowledge of NEOS or other case management software
• Spanish language proficiency

Benefits:
• Flexible work hours
• Competitive hourly wage
• Benefits available after probationary period – vacation/401k/health insurance

To apply: Please send a cover leader with your qualifications, a current resume and three references to marketing@wd-law.com.

United States
Virginia
Virginia Beach Show on map Get directions