Job Description
Title: Senior Executive - Credit Operations
Location: Onsite
Type: Full Time
Job Description
• Customer Service - TAT Tokens customer complaints and NSR/SR closure Management
• Daily cash collection / updating and deposition Checking and updating agency/branch walk-in collection
• Cross selling the insurance and other products to walk in customers Cash Customer Service /NPS and Audit Queries Service branch maintenance and control
• Consistent increase in penetration of CDM/Kiosk
• Manage escalations with teams (Centralize/HO) for end to end resolution
• Petty cash management
• Maintain minimal errors in audit report published by HO
• Understanding of cash customer service related processes and policies
• Graduate/Post graduate fresher/with experience Ability to work independently and towards deadlines
• Effective oral and written communication skills
• Customer Relationship and Services: Interacting with external customers and internal customers and addressing their queries, requests and complaints.
• New Business Processing: Handling end to end New business processing
Location: Onsite
Type: Full Time
Job Description
• Customer Service - TAT Tokens customer complaints and NSR/SR closure Management
• Daily cash collection / updating and deposition Checking and updating agency/branch walk-in collection
• Cross selling the insurance and other products to walk in customers Cash Customer Service /NPS and Audit Queries Service branch maintenance and control
• Consistent increase in penetration of CDM/Kiosk
• Manage escalations with teams (Centralize/HO) for end to end resolution
• Petty cash management
• Maintain minimal errors in audit report published by HO
• Understanding of cash customer service related processes and policies
• Graduate/Post graduate fresher/with experience Ability to work independently and towards deadlines
• Effective oral and written communication skills
• Customer Relationship and Services: Interacting with external customers and internal customers and addressing their queries, requests and complaints.
• New Business Processing: Handling end to end New business processing
💡 Quick Summary
Seeking a career-building opportunity? The Interesting Opportunity| Senior Executive position is now open for candidates interested in the Operations Executive Jobs sector. This role in Kochi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
