Job Description
Handling customers queries on-call and in-person
Coordinating with different cross functional departments
Conceptualising and developing efficient and intuitive marketing strategies
Organizing and oversee advertising/communication campaigns (social media, TV etc.), exhibitions and promotional events
Conducting market research and analysis to evaluate trends, brand awareness and competition ventures
Initiate and control surveys to assess customer requirements and dedication
Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities
Monitor progress of campaigns using various metrics and submit reports of performance
Good understanding of market research techniques, data analysis and statistics methods
Excellent communication and people skills
Strong organizational and time-management abilities
Creativity and commercial awareness.
Communication and Immediate Joiner
💡 Quick Summary
Seeking a career-building opportunity? The International Customer Support position is now open for candidates interested in the Customer Care sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
