Job Description
It is an omnichannel company headquartered in France. It operates in 88 countries and serves 170 markets. It connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office, and other specialized services to ensure consistently positive customer interactions.
Position Title: Customer Support Executive
Reports to: Team Leader Function: Operations
Location: Jaipur, India
Campaign: International Process
Responsibilities:
• Provide end-to-end service support to our customers.
• Attend to customer queries, issues and grievances over phone, email & live chat.
• Work with internal teams to resolve customer issues promptly.
• Gather and pass on the feedback from customers to product development teams.
• Proactively engage with customers to enhance retention and loyalty.
• Meet the high standards of professional conduct, turnaround time and accuracy set by the team
Requirements:
• 5.5 days working.
• Salary – up to 32 CTC.
• Excellent communication.
• Undergraduate can apply.
• Rotational Shifts (+ Hours)
• Immediate joiner.
• Blended process(Chat and Voice Process)
• Location – Jaipur.
• Interview Mode: - HR > OPS >Versant
• Interview Mode: - Face to face (Having Telephonic for Outstation candidates.
Benefits to Outstation candidates: -
1. Days guest house facility
2. 10k Relocation amount after +0 Days
3. 500 for Ticket reimbursement.
Interested candidates can coordinate with Recruiters for fixing interview (10AM -5PM) Sahil Saxena ++1 75++81083 Or Hr@elitebusinesssolution.in
Position Title: Customer Support Executive
Reports to: Team Leader Function: Operations
Location: Jaipur, India
Campaign: International Process
Responsibilities:
• Provide end-to-end service support to our customers.
• Attend to customer queries, issues and grievances over phone, email & live chat.
• Work with internal teams to resolve customer issues promptly.
• Gather and pass on the feedback from customers to product development teams.
• Proactively engage with customers to enhance retention and loyalty.
• Meet the high standards of professional conduct, turnaround time and accuracy set by the team
Requirements:
• 5.5 days working.
• Salary – up to 32 CTC.
• Excellent communication.
• Undergraduate can apply.
• Rotational Shifts (+ Hours)
• Immediate joiner.
• Blended process(Chat and Voice Process)
• Location – Jaipur.
• Interview Mode: - HR > OPS >Versant
• Interview Mode: - Face to face (Having Telephonic for Outstation candidates.
Benefits to Outstation candidates: -
1. Days guest house facility
2. 10k Relocation amount after +0 Days
3. 500 for Ticket reimbursement.
Interested candidates can coordinate with Recruiters for fixing interview (10AM -5PM) Sahil Saxena ++1 75++81083 Or Hr@elitebusinesssolution.in
💡 Quick Summary
Seeking a career-building opportunity? The International Process Executive position is now open for candidates interested in the Customer Care sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.