Job Description
Designation: HR Practitioner (Voice Process)
Only for candidates from Navi Mumbai can apply
Freshers with good communication can apply
Job description:
We are looking for a Recruitment associate to join our Talent Acquisition team and help candidates complete their application,
perform screening of candidates, schedule/reschedule their first day and share first day details with new employees. This will involve interact with candidates via email, phone call, instant messaging.
Responsibilities:
Make outbound calls to the candidate and motivate them to complete job application.
Schedule/reschedule first day of work for the employees and sharing necessary information.
Review application form and make sure all the details are filled appropriately.
Handle inbound calls and resolve candidate’s queries.
Respond to candidate’s queries over email/text.
Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
Provide excellent experience to the candidates.
Maintaining a quality score of +0% and above throughout.
Escalate issues and seek advice when faced with complex issues/problems
Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements
Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
Participate in Team building activities
Ensure and maintain the security and confidentiality of client data
Ensure Customer Satisfaction
Requirements:
Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls.
Experience working and delivering under strict timeline.
Should have neutral accent
Excellent communication skills (verbal and written).
An ability to handle sensitive and confidential information.
Agile and flexible with work schedule.
Experience working and navigation on multiple systems/tools.
Logical and analytical thought process.
Willing to work in any US shift (EST/CST/MST/PST).
Willing to work in rotational shifts and rotations week off as and when required
Qualification: Any Graduation
Shift : Night shift (Both way cab will be provided)
Monday to Friday Working
Saturday and Sunday weekly off
Salary: Freshers 1+K Take Home (25K CTC)
Job Type: Full-time
Salary: ₹18,000.00 - ₹20,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Night shift
US shift
Ability to commute/relocate:
Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
HR: 1 year (Preferred)
total work: 1 year (Preferred)
Language:
English (Required)
Only for candidates from Navi Mumbai can apply
Freshers with good communication can apply
Job description:
We are looking for a Recruitment associate to join our Talent Acquisition team and help candidates complete their application,
perform screening of candidates, schedule/reschedule their first day and share first day details with new employees. This will involve interact with candidates via email, phone call, instant messaging.
Responsibilities:
Make outbound calls to the candidate and motivate them to complete job application.
Schedule/reschedule first day of work for the employees and sharing necessary information.
Review application form and make sure all the details are filled appropriately.
Handle inbound calls and resolve candidate’s queries.
Respond to candidate’s queries over email/text.
Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
Provide excellent experience to the candidates.
Maintaining a quality score of +0% and above throughout.
Escalate issues and seek advice when faced with complex issues/problems
Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements
Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
Participate in Team building activities
Ensure and maintain the security and confidentiality of client data
Ensure Customer Satisfaction
Requirements:
Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls.
Experience working and delivering under strict timeline.
Should have neutral accent
Excellent communication skills (verbal and written).
An ability to handle sensitive and confidential information.
Agile and flexible with work schedule.
Experience working and navigation on multiple systems/tools.
Logical and analytical thought process.
Willing to work in any US shift (EST/CST/MST/PST).
Willing to work in rotational shifts and rotations week off as and when required
Qualification: Any Graduation
Shift : Night shift (Both way cab will be provided)
Monday to Friday Working
Saturday and Sunday weekly off
Salary: Freshers 1+K Take Home (25K CTC)
Job Type: Full-time
Salary: ₹18,000.00 - ₹20,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Night shift
US shift
Ability to commute/relocate:
Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
HR: 1 year (Preferred)
total work: 1 year (Preferred)
Language:
English (Required)
💡 Quick Summary
Seeking a career-building opportunity? The International Voice Process |HR position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Navi Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
