Invoice & Collections Specialist - Eurofins BioPharma Product Testing Toronto, Inc.

Location
Toronto, ON
 
Benefits
Pulled from the full job description
Disability insurance
Dental care
Paid time off
Designated paid holidays
RRSP match
 
Full job description
Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR 6.515 billion, and has been among the best performing stocks in Europe over the past 20 years.


Job Description

An individual with the right combination of skills who is results-oriented, target-focused, and a problem solver with a “customer first” attitude to service. The Specialist will be responsible for overall day-to-day tasks to ensure efficient, timely, and accurate customer billing, collection of accounts receivable, payment applications and general Accounts Receivable maintenance.

GENERAL TASKS & RESPONSIBILITIES:

Create customer invoices and ensure completeness of invoicing by month end for all services provided to customers
Create credit notes where required
Mail/email customer invoices and reports
Build strong positive relationships with our customers to ensure smooth payments and manage client dispute resolution
Weekly follow-up with internal teams to determine work completed but not invoiced
Reach monthly collection and DSO targets by constant communication and follow-up with customers via telephone and email.
Weekly status update with BPT President on collection progress and other issues
Resolve customer payment discrepancies and invoicing disputes by coordinating with internal operations teams
Posting daily receipts (cheques, EFT, credit card payments)
Provide customer service regarding collection issues or request for additional documentation
Send customer statements for overdue accounts
Maintain system customer cards to ensure updated contact information
Filing and maintaining customer records
Provide assistance to Finance team during annual external audit and other reviews
Provide BPT President with ad-hoc reports concerning AR and Collection status as requested
Assist BPT President with special projects

Qualifications

EDUCATION AND EXPERIENCE:

Post-secondary education in Accounting or similar
Strong Computer proficiency – Microsoft Office, especially Excel
Minimum 2 years on full cycle Accounts Receivable processes
Strong customer service skills
Experience with Microsoft Great Plains software is an asset
OTHER QUALIFICATIONS, SKILLS AND EXPERIENCE:

Must speak and write English fluently
Must possess excellent communication skills, both written and verbal, in order to present responses to clients, prepare reports and maintain communication with internal and external clients
Must be articulate
Excellent organizational skills
High level of accuracy and strong attention to detail
Ability to work independently, while supporting a collaborative, team-based department
High level of professionalism, maturity, good judgment including discretion when dealing in confidential financial matters
Must be proactive, self-disciplined and able to demonstrate a high level of productivity with a goal-oriented approach
Ability to work in a fast-paced environment, handle multiple tasks, work under pressure and meet tight deadlines
Exceptional computer skills with a high level of competence with MS Office (Outlook, Word, Excel) and LIMS (asset)
WORKING CONDITIONS:

This position requires working in a laboratory environment with potential periods of standing and occasional lifting of 20 lbs+ may be required.
Rotating evening and weekend shift work may be necessary.

Additional Information

At Eurofins we offer excellent full-time benefits including health & dental coverage, life and disability insurance, RRSP with 3% company match, paid holidays, paid time off.

Accommodation: Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request via the website at www.eurofins.ca.

As a Eurofins employee, you will become part of a company that has received international recognition as a great place to work. To learn more about Eurofins, please explore our website at www.eurofins.ca

We thank all applicants within commuting distance of GTA, Ontario for showing an interest in this position. Only those selected for an interview will be contacted.

This posting is supported by AI technology to assist in screening candidates and resumes.

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