Job Description
Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.
We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.
We are seeking an accomplished IT Practice Lead to drive excellence in people leadership and software delivery at scale. In this strategic role, you will set the vision, standards, and operating model for software delivery while building and developing high‑performing technical leadership teams.
With a strong delivery mindset and a people‑first approach, you will guide Tech Leads, strengthen delivery governance, and ensure consistent execution across initiatives. Drawing on your experience as a former Development Lead, you will influence delivery practices, elevate quality and consistency, and enable teams to perform at their best—aligning talent, delivery execution, and organizational priorities to achieve sustainable business outcomes.
As a Practice Lead:
You are a people-first leader with a strong delivery mindset, responsible for building high‑performing teams and setting the standards for successful software delivery.
You are the formal manager of Tech Leads (employees and consultants), accountable for performance management, goal setting, coaching, career development, and training plans.
You also oversee budget management and resource planning, ensuring teams are well supported and aligned with organizational priorities.
On the delivery side, you provide hands‑on leadership and structure, ensuring smooth execution through effective planning, coordination, and facilitation of key delivery activities.
You help teams remove obstacles, resolve operational issues, strengthen collaboration, and maintain momentum.
You also oversee release execution and governance, including CAB activities, release notes, post‑deployment communications, and end‑to‑end tracking of production deployments.
Leveraging your background as a former Development Lead, you play a critical role in defining, coaching, and reinforcing delivery standards and best practices, driving consistency, quality, and continuous improvement through strong leadership.
We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.
Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.
Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.
If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us!
We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.
We are seeking an accomplished IT Practice Lead to drive excellence in people leadership and software delivery at scale. In this strategic role, you will set the vision, standards, and operating model for software delivery while building and developing high‑performing technical leadership teams.
With a strong delivery mindset and a people‑first approach, you will guide Tech Leads, strengthen delivery governance, and ensure consistent execution across initiatives. Drawing on your experience as a former Development Lead, you will influence delivery practices, elevate quality and consistency, and enable teams to perform at their best—aligning talent, delivery execution, and organizational priorities to achieve sustainable business outcomes.
As a Practice Lead:
You are a people-first leader with a strong delivery mindset, responsible for building high‑performing teams and setting the standards for successful software delivery.
You are the formal manager of Tech Leads (employees and consultants), accountable for performance management, goal setting, coaching, career development, and training plans.
You also oversee budget management and resource planning, ensuring teams are well supported and aligned with organizational priorities.
On the delivery side, you provide hands‑on leadership and structure, ensuring smooth execution through effective planning, coordination, and facilitation of key delivery activities.
You help teams remove obstacles, resolve operational issues, strengthen collaboration, and maintain momentum.
You also oversee release execution and governance, including CAB activities, release notes, post‑deployment communications, and end‑to‑end tracking of production deployments.
Leveraging your background as a former Development Lead, you play a critical role in defining, coaching, and reinforcing delivery standards and best practices, driving consistency, quality, and continuous improvement through strong leadership.
We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.
Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.
Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.
If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us!
💡 Quick Summary
Seeking a career-building opportunity? The IT Practice Lead position is now open for candidates interested in the Customer Care sector. This role in Montréal offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.