Job Description
Full job description
Permanent Full Time - 35 hours per week
Access to Flexi Time
Great Team and Working Environment
About the company
Are you looking for an opportunity to be part of an innovative Council seeking to make a positive difference in the community you support? We have an exciting opportunity for a motivated and experienced IT Support Officer to join our team.
Located on the lower North Shore, our leafy suburbs have a vibrant and diverse village atmosphere. We aim to provide “best value” services and facilities to the community whilst ensuring a sustainable future and are committed to creating a thoughtful, protective and inclusive community that supports children and young people to feel empowered, safe and protected.
If you are open to fresh ideas, committed to progressing new initiatives and driven to provide the very best service to our community, we want to hear from you.
About the role
You will be responsible for providing IT helpdesk support to users for hardware, software and applications, perform routine network maintenance functions, and manage and develop Council’s web site and intranet in conjunction with content authors.
About you
The successful candidate will have:
Broad knowledge of, and experience in use of PC hardware and software and in troubleshooting routine faults;
Strong troubleshooting skills with the ability to “think outside the square” when necessary;
In-depth knowledge of technologies and applications used on the web;
Demonstrated ability to analyse information, solve problems and make sound judgments;
Demonstrated ability to provide quality customer service;
Ability to work independently and/or with the team under pressure;
Ability to meet time project deadlines, manage constraints and competing deadlines;
Demonstrated record of achievement in Information Technology;
What we offer
We hire great people with a wide variety of skills, experience and backgrounds maintaining always that inclusion and diversity lie at the heart of what we do. For those who join us we offer:
Flexible work practices aimed at achieving work/life balance
An employee wellness program and discounted gym memberships
Annual performance bonuses and salary reviews
Extensive professional development and training opportunities
The convenience of being close to shops, cafes, an aquatic centre and a gym.
How to apply:
Further information regarding this role can be found in the Position Description or by contacting Caroline Hodkinson on (02) 9911 3504.
Salary range:
From $1550 per week (+ super) to $1795 per week (+ super) dependent on the skills, qualifications and relevant experience of the suitable candidate.
Closing date:
Applications close 16 February 2026.
Council is an inclusive employer. We strive to reflect the community in which we work, as a result we welcome and encourage applications from skilled people from all walks of life.
Permanent Full Time - 35 hours per week
Access to Flexi Time
Great Team and Working Environment
About the company
Are you looking for an opportunity to be part of an innovative Council seeking to make a positive difference in the community you support? We have an exciting opportunity for a motivated and experienced IT Support Officer to join our team.
Located on the lower North Shore, our leafy suburbs have a vibrant and diverse village atmosphere. We aim to provide “best value” services and facilities to the community whilst ensuring a sustainable future and are committed to creating a thoughtful, protective and inclusive community that supports children and young people to feel empowered, safe and protected.
If you are open to fresh ideas, committed to progressing new initiatives and driven to provide the very best service to our community, we want to hear from you.
About the role
You will be responsible for providing IT helpdesk support to users for hardware, software and applications, perform routine network maintenance functions, and manage and develop Council’s web site and intranet in conjunction with content authors.
About you
The successful candidate will have:
Broad knowledge of, and experience in use of PC hardware and software and in troubleshooting routine faults;
Strong troubleshooting skills with the ability to “think outside the square” when necessary;
In-depth knowledge of technologies and applications used on the web;
Demonstrated ability to analyse information, solve problems and make sound judgments;
Demonstrated ability to provide quality customer service;
Ability to work independently and/or with the team under pressure;
Ability to meet time project deadlines, manage constraints and competing deadlines;
Demonstrated record of achievement in Information Technology;
What we offer
We hire great people with a wide variety of skills, experience and backgrounds maintaining always that inclusion and diversity lie at the heart of what we do. For those who join us we offer:
Flexible work practices aimed at achieving work/life balance
An employee wellness program and discounted gym memberships
Annual performance bonuses and salary reviews
Extensive professional development and training opportunities
The convenience of being close to shops, cafes, an aquatic centre and a gym.
How to apply:
Further information regarding this role can be found in the Position Description or by contacting Caroline Hodkinson on (02) 9911 3504.
Salary range:
From $1550 per week (+ super) to $1795 per week (+ super) dependent on the skills, qualifications and relevant experience of the suitable candidate.
Closing date:
Applications close 16 February 2026.
Council is an inclusive employer. We strive to reflect the community in which we work, as a result we welcome and encourage applications from skilled people from all walks of life.
💡 Quick Summary
Seeking a career-building opportunity? The IT Support Officer position is now open for candidates interested in the Government Job Alert sector. This role in Lane Cove offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.
