Job Description
Key Responsibilities:
• Technical Support:
- Provide advanced troubleshooting and resolution for hardware, software, and network issues.
- Manage and resolve escalated tickets from the help desk team in a timely manner.
• System Administration:
- Install, configure, and maintain operating systems (Windows, macOS, Linux).
- Perform updates, patches, and upgrades to servers, workstations, and network equipment.
- Manage user accounts, permissions, and group policies using Active Directory.
• Networking:
- Monitor and troubleshoot network connectivity issues (LAN/WAN, DNS, DHCP, VPN).
- Assist in configuring and maintaining firewalls, switches, and routers.
- Ensure optimal network performance and security compliance.
• Hardware and Software:
- Configure and deploy desktops, laptops, printers, and mobile devices.
- Maintain an inventory of IT assets and manage hardware lifecycle.
• Security and Compliance:
- Implement and enforce IT security protocols and best practices.
- Conduct regular backups and disaster recovery tests.
- Monitor systems for potential security threats and vulnerabilities.
• Documentation and Training:
- Create and maintain detailed documentation for processes, configurations, and troubleshooting steps.
• Soft Skills:
- Excellent analytical and problem-solving abilities.
- Ability to work independently and prioritize tasks effectively.
Pay: ₹10,000.00 - ₹15,000.00 per month
• Benefits:
- Provident Fund
Shift:
- Day shift
• Experience:
- total work: 1 year (preferred)
Work Location: In person
Application Deadline: 30/01/2026
Expected Start Date: 23/01/2026
• Technical Support:
- Provide advanced troubleshooting and resolution for hardware, software, and network issues.
- Manage and resolve escalated tickets from the help desk team in a timely manner.
• System Administration:
- Install, configure, and maintain operating systems (Windows, macOS, Linux).
- Perform updates, patches, and upgrades to servers, workstations, and network equipment.
- Manage user accounts, permissions, and group policies using Active Directory.
• Networking:
- Monitor and troubleshoot network connectivity issues (LAN/WAN, DNS, DHCP, VPN).
- Assist in configuring and maintaining firewalls, switches, and routers.
- Ensure optimal network performance and security compliance.
• Hardware and Software:
- Configure and deploy desktops, laptops, printers, and mobile devices.
- Maintain an inventory of IT assets and manage hardware lifecycle.
• Security and Compliance:
- Implement and enforce IT security protocols and best practices.
- Conduct regular backups and disaster recovery tests.
- Monitor systems for potential security threats and vulnerabilities.
• Documentation and Training:
- Create and maintain detailed documentation for processes, configurations, and troubleshooting steps.
• Soft Skills:
- Excellent analytical and problem-solving abilities.
- Ability to work independently and prioritize tasks effectively.
Pay: ₹10,000.00 - ₹15,000.00 per month
• Benefits:
- Provident Fund
Shift:
- Day shift
• Experience:
- total work: 1 year (preferred)
Work Location: In person
Application Deadline: 30/01/2026
Expected Start Date: 23/01/2026
💡 Quick Summary
Seeking a career-building opportunity? The IT Support Technician position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Pondicherry offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
