Job Description
IT Support Technician (Healthcare / Dermatology Practice)
Location: Miami
Job Type: Full-Time
Start Date: As soon as possible
We are a busy dermatology practice seeking an experienced and reliable IT Support Technician to manage and support our technology environment. This role is essential to keeping our clinical and administrative operations running smoothly and securely. Healthcare or HIPAA experience is preferred, but we will provide HIPAA training.
Key Responsibilities
Manage and maintain office IT infrastructure including:
Local server
Workstations, laptops, tablets
Smart boards, printers, scanners
Administer Microsoft 365 (users, permissions, MFA, security policies, licensing)
Support cloud-based software solutions including EHR/EMR and practice management systems
Provide daily technical support to staff (hardware/software/network troubleshooting)
Maintain network security (firewall, Wi-Fi, VPN, network segmentation)
Monitor and manage antivirus/endpoint protection, patches, and updates
Ensure HIPAA-compliant handling of all systems and data
Maintain backup systems and perform periodic disaster recovery tests
Onboard and offboard staff with proper device setup and user access
Coordinate with vendors when needed for equipment, software, or support
Qualifications
Required:
2+ years of IT support or systems administration experience
Strong knowledge of Windows operating systems and Microsoft 365 admin
Understanding of basic networking (routers, firewalls, VPN, Wi-Fi)
Excellent troubleshooting skills and customer-service mindset
Ability to manage multiple tasks in a fast-paced clinical environment
Willingness to complete HIPAA Security training
Preferred:
Previous experience in a healthcare environment
CompTIA A+, Network+, or Security+ certifications
Experience with EHR/EMR systems
Familiarity with cloud-based environments and cybersecurity best practices
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: No less than 40 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
Location: Miami
Job Type: Full-Time
Start Date: As soon as possible
We are a busy dermatology practice seeking an experienced and reliable IT Support Technician to manage and support our technology environment. This role is essential to keeping our clinical and administrative operations running smoothly and securely. Healthcare or HIPAA experience is preferred, but we will provide HIPAA training.
Key Responsibilities
Manage and maintain office IT infrastructure including:
Local server
Workstations, laptops, tablets
Smart boards, printers, scanners
Administer Microsoft 365 (users, permissions, MFA, security policies, licensing)
Support cloud-based software solutions including EHR/EMR and practice management systems
Provide daily technical support to staff (hardware/software/network troubleshooting)
Maintain network security (firewall, Wi-Fi, VPN, network segmentation)
Monitor and manage antivirus/endpoint protection, patches, and updates
Ensure HIPAA-compliant handling of all systems and data
Maintain backup systems and perform periodic disaster recovery tests
Onboard and offboard staff with proper device setup and user access
Coordinate with vendors when needed for equipment, software, or support
Qualifications
Required:
2+ years of IT support or systems administration experience
Strong knowledge of Windows operating systems and Microsoft 365 admin
Understanding of basic networking (routers, firewalls, VPN, Wi-Fi)
Excellent troubleshooting skills and customer-service mindset
Ability to manage multiple tasks in a fast-paced clinical environment
Willingness to complete HIPAA Security training
Preferred:
Previous experience in a healthcare environment
CompTIA A+, Network+, or Security+ certifications
Experience with EHR/EMR systems
Familiarity with cloud-based environments and cybersecurity best practices
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: No less than 40 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The IT Support Technician- post position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Miami offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
