Job Description
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there’s still an exciting journey ahead. Join us at the heart of trust.
IT & Operations provides technology platforms for the internal IT infrastructure and integrations that powers our users and our product. You will be part of The Corporate Systems Team that provide Trustpilot employees with up-to-date IT capabilities
The Corporate Systems team are responsible for implementing and operating systems and integrations in the Human resources information system (HRIS), Enterprise resource planning (ERP) space and Monetisation & Pricing system which are used across Trustpilot’s global offices and form the backbone of the company's internal operations.
The Corporate Systems team is a cross-functional team made up of Software Engineers and IT Engineers. Our team is highly proficient, Technical Owners of products, System design, and Technology decisions.
What You’ll Be Doing
• Work in a cross-functional team where you will take part in every step of the process of building, from ideation and design to architecture, code, deployment, and maintenance
• Take part in decision-making and design discussions during the development
• Help plan, implement, and release new features
• Maintain current infrastructure
• Troubleshoot existing software, squashing those nasty little bugs
• Inspire and motivate the organization with your knowledge of how to solve problems
• Analyze, gather, and aggregate data to support decisions, both technical and non-technical
Who You Are
• Experience in development, debugging and deploying code, even better if gained in a cross-functional team
• Experience developing RESTful APIs and event-driven software in a distributed cloud environment.
• An approachable and accommodating personality, open to give and receive feedback in a constructive way
• Motivation to push yourself and the people around you to constantly improve, in a healthy way
• Someone focusing attention and pride on all aspects of created software
Some Relevant Technologies And Services We Use
Infrastructure: AWS (ECS, Lambda, SNS, SQS, CloudFormation), Docker, GitHub, Harness
Languages: Typescript, Python, C#,
Database: DynamoDB, PostgreSQL, BigQuery, MongoDB
What's in it for you?
• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career
Still not sure?
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!
We offer flexibility and are offering these roles to work hybrid with a mixture of office and remote working, or if you are looking to be fully remote we are open to discussing this too! (As long as you are based in the UK or Denmark)
About Us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 320 million reviews and 70 million monthly active users across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, ****** orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
IT & Operations provides technology platforms for the internal IT infrastructure and integrations that powers our users and our product. You will be part of The Corporate Systems Team that provide Trustpilot employees with up-to-date IT capabilities
The Corporate Systems team are responsible for implementing and operating systems and integrations in the Human resources information system (HRIS), Enterprise resource planning (ERP) space and Monetisation & Pricing system which are used across Trustpilot’s global offices and form the backbone of the company's internal operations.
The Corporate Systems team is a cross-functional team made up of Software Engineers and IT Engineers. Our team is highly proficient, Technical Owners of products, System design, and Technology decisions.
What You’ll Be Doing
• Work in a cross-functional team where you will take part in every step of the process of building, from ideation and design to architecture, code, deployment, and maintenance
• Take part in decision-making and design discussions during the development
• Help plan, implement, and release new features
• Maintain current infrastructure
• Troubleshoot existing software, squashing those nasty little bugs
• Inspire and motivate the organization with your knowledge of how to solve problems
• Analyze, gather, and aggregate data to support decisions, both technical and non-technical
Who You Are
• Experience in development, debugging and deploying code, even better if gained in a cross-functional team
• Experience developing RESTful APIs and event-driven software in a distributed cloud environment.
• An approachable and accommodating personality, open to give and receive feedback in a constructive way
• Motivation to push yourself and the people around you to constantly improve, in a healthy way
• Someone focusing attention and pride on all aspects of created software
Some Relevant Technologies And Services We Use
Infrastructure: AWS (ECS, Lambda, SNS, SQS, CloudFormation), Docker, GitHub, Harness
Languages: Typescript, Python, C#,
Database: DynamoDB, PostgreSQL, BigQuery, MongoDB
What's in it for you?
• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career
Still not sure?
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!
We offer flexibility and are offering these roles to work hybrid with a mixture of office and remote working, or if you are looking to be fully remote we are open to discussing this too! (As long as you are based in the UK or Denmark)
About Us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 320 million reviews and 70 million monthly active users across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, ****** orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
💡 Quick Summary
Seeking a career-building opportunity? The IT Systems Software Engineer position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
